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Mastering KPIs

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Questions and Answers

Which type of performance measure tells you how you have done in a perspective?

Key result indicators (KRIs) (correct)

Performance indicators (PIs)

Key Performance Indicators (KPIs)

None of the above

What is the main purpose of Key Performance Indicators (KPIs)?

To evaluate the success of an organization (correct)

To grow or spread something that is working

To measure the size of something

To set goals and priorities

What are the characteristics of KPIs according to the literature?

Relevant to and consistent with the specific organization's vision, strategy and objectives (correct)

Limited to 5-8 metrics

Vague and non-actionable

Quantitative and qualitative measures

Which type of KPI is measured solely by a number?

Quantitative Indicators Signup and view all the answers

Which type of KPI focuses more on experiences or feelings and the intangible value we place on them?

Qualitative Indicators Signup and view all the answers

Which type of KPI is used to predict the outcome of a change in a process and confirm long-term trends in data?

Leading Indicators Signup and view all the answers

Which type of KPI measures results after an action has taken place in order to reflect upon the success or failure of that initiative?

Lagging Indicators Signup and view all the answers

Mastering KPIs

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Podcast

Questions and Answers

Which type of performance measure tells you how you have done in a perspective?

What is the main purpose of Key Performance Indicators (KPIs)?

What are the characteristics of KPIs according to the literature?

Which type of KPI is measured solely by a number?

Which type of KPI focuses more on experiences or feelings and the intangible value we place on them?

Which type of KPI is used to predict the outcome of a change in a process and confirm long-term trends in data?

Which type of KPI measures results after an action has taken place in order to reflect upon the success or failure of that initiative?

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