Mastering Information Exchange
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Questions and Answers

Which item is the customer looking for?

  • A gift for their friend's birthday
  • A gadget or technology product (correct)
  • A smart watch
  • A phone

    • How does the smart watch connect to the phone?

  • Via USB cable
  • Via NFC
  • Via Wi-Fi
  • Via Bluetooth (correct)

    • What can the smart watch do?

  • Check messages, calls, and notifications only
  • Monitor health and fitness only
  • Track steps, calories, and heart rate only
  • Check messages, calls, notifications, weather, music, and more, and track steps, calories, heart rate, and sleep quality (correct)

    • How much does the smart watch cost?

    <p>RM 199</p> Signup and view all the answers

    What does the salesperson offer to do for the customer?

    <p>Wrap the gift</p> Signup and view all the answers

    Which type of product is the customer looking for?

    <p>Gadgets</p> Signup and view all the answers

    Which feature does the smart watch NOT have?

    <p>Blood pressure monitoring</p> Signup and view all the answers

    What is the price of the smart watch?

    <p>RM 199</p> Signup and view all the answers

    How does the smart watch connect to the phone?

    <p>Bluetooth</p> Signup and view all the answers

    What can the smart watch NOT do?

    <p>Make phone calls</p> Signup and view all the answers

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