Podcast
Questions and Answers
An excellent customer service is and how to deliver this experience to our customers. Objectives Indentify specific customer service strategies during frontline interactions Discuss the importance of excellent customer service Define the necessary personal leadership and social competence during One-on-One Interactions Delivering Excellent Customer Service Experience Refers to providing exceptional support and assistance to customers through their interaction with a company or organization Key Aspects of DECSE 1. 2. 3. 4. Proactive assistance Valuing Customer's Time Pleasant attitude Knowledgeable and resourceful support 5.
An excellent customer service is and how to deliver this experience to our customers. Objectives Indentify specific customer service strategies during frontline interactions Discuss the importance of excellent customer service Define the necessary personal leadership and social competence during One-on-One Interactions Delivering Excellent Customer Service Experience Refers to providing exceptional support and assistance to customers through their interaction with a company or organization Key Aspects of DECSE 1. 2. 3. 4. Proactive assistance Valuing Customer's Time Pleasant attitude Knowledgeable and resourceful support 5.
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