30 Questions
Which of the following is NOT a traditional way of communicating for architects?
Drawing
What is the importance of maintaining accurate written records for architects?
To resolve disputes
Which of the following is a benefit of electronic communication for architects?
Long-term storage and delivery to a large audience
Why should all documents in an architectural practice be dated and carry the name of the project?
To create a chronology of events
Which of the following is NOT a key to building and maintaining a good relationship with a client?
Proposing problems instead of solutions
What is the goal of the design team when working with consultants?
To provide the client with a building project that satisfies their needs
What is the primary means of communication with the contractor during a construction project?
Construction documents
Why is good communication between principals essential in an architectural practice?
To maintain a healthy practice
Which of the following is NOT a component of active listening?
Speaking
What is the recommended approach for negotiations according to the text?
Strive for a win-win resolution
What is the importance of external communications in the architectural practice?
To communicate with people outside the architectural practice
What are some tips for effective speaking and presentations according to the text?
Establish eye contact
Which form is used to record the notes of a meeting or transaction?
Minutes of Meeting
Which form is used to transmit documents or information to the project team?
Transmittal
Which form is used to provide information about the project team members?
Project Team Directory
Which form is used to communicate important information or news?
Memorandum
Which form is used to recommend a course of action?
Minutes of Meeting
Which of the following is NOT a potential issue with transferring electronic files in the construction industry?
Deterioration of electronic media over time
What is one benefit of using video conferencing in the architecture profession?
Eliminates the need for travel
Which form of communication is NOT suitable for sending legal documents requiring original signatures?
Facsimiles
What is the purpose of an architect's desk diary or personal digital assistant (PDA)?
To assist staff and others in contacting the architect in an emergency
Which of the following is NOT a tip for building good communication skills among staff members in an architectural practice?
Communicate regularly with 'crits' and reviews
What is an effective way to resolve an issue?
Face-to-face meeting
Which of the following is NOT a tip for ensuring effective teleconference calls?
Distribute the minutes of the meeting as soon as possible after the meeting
Why is it important for architectural practices to develop policies and procedures for email communication?
To maintain a permanent record of project documentation
True or false: Standard forms are not necessary for managing communications in an architectural practice.
False
True or false: Memorandum, Minutes of Meeting, Transmittal, and Project Team Directory are the forms provided for General Communications.
True
True or false: Communication is the act of transmitting information and imparting news.
True
True or false: Minutes are a brief summary of the proceedings of a meeting.
True
True or false: Transmittal is used to recommend a course of action.
False
Test your knowledge on effective communication among principals with this insightful quiz. Discover key tips from a 1982 article on building strong relationships, accepting differences, and improving listening skills. Enhance your understanding of effective communication strategies in a professional setting.
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