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Study Notes
- Standard 2-2 focuses on communication and engagement with stakeholders.
- It involves identifying stakeholders and their needs in the strategic plan.
- Effective communication channels should be established.
- Plans for institutional communication and crisis communication should be developed.
- Positive promotion of achievements should be a priority.
- Channels for complaints and suggestions should be provided.
- Social media can be used for communication.
- Performance indicators include communication plan indicators and interaction with stakeholders.
- Opinion metrics include satisfaction with communication and participation, effectiveness of communication, and usefulness of social media.
- The standard aims to improve communication and engagement with stakeholders.
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Description
"Test Your Knowledge on Standard 2-2: Communication and Engagement with Stakeholders". This quiz will challenge your understanding of the key concepts and strategies involved in effective communication and engagement with stakeholders. From identifying stakeholder needs to developing communication plans and utilizing social media, this quiz covers the essential components of Standard 2-