Mastering Constructive Conflict
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Questions and Answers

According to the text, good leaders purposely select team members whose skills and abilities will complement and even surpass their own. This is because they

  • want to have a team with no skills
  • want to have a team with less skills
  • want to have a team with similar skills
  • want to have a diverse team (correct)
  • According to the text, good leaders see failure as

  • a setback
  • a reason to give up
  • an opportunity to learn and assess (correct)
  • a sign of incompetence
  • According to the text, good leaders encourage honest debate of proposals and ideas because they

  • want to build consensus (correct)
  • want to silence opposing viewpoints
  • want to avoid conflict
  • want to prove their own point of view
  • According to the text, good leaders trust those around them and listen to their concerns because they

    <p>want to test assumptions and proposals</p> Signup and view all the answers

    According to the text, what is the key to understanding organizational and community problems?

    <p>Constructive conflict</p> Signup and view all the answers

    What does the text suggest about the role of a manager or supervisor?

    <p>They should encourage differing views and perspectives</p> Signup and view all the answers

    According to the text, what must the team feel in order to speak freely?

    <p>That the decision maker wants to hear opposing options and perspectives</p> Signup and view all the answers

    What does the text say about healthy debate and different perspectives?

    <p>They are essential to the success of police executives</p> Signup and view all the answers

    According to the text, Lincoln chose cabinet members who largely agreed with him on slavery but had personalities and animosities towards him and each other. Despite this, Lincoln managed to gain their trust and accomplish what many thought was impossible. What can we infer from this information?

    <p>Lincoln was able to build productive relationships with his cabinet members</p> Signup and view all the answers

    According to historian Doris Kearns Goodwin, what was the significance of Lincoln's selection of political rivals for his cabinet?

    <p>Lincoln selected cabinet members based on their intellect and abilities</p> Signup and view all the answers

    Why is it important for leaders to surround themselves with people who may disagree with them?

    <p>To gain a broader understanding of issues, problems, and opportunities</p> Signup and view all the answers

    According to Charles A. Dana, how did Lincoln interact with his cabinet members?

    <p>Lincoln treated his cabinet members with unvarying candor, respect, and kindness</p> Signup and view all the answers

    According to the text, why did Abraham Lincoln deliberately avoid surrounding himself with 'yes' men?

    <p>He recognized that it would have been petty, vindictive, and short-sighted to crush his opponents after they lost the election.</p> Signup and view all the answers

    Based on the text, what characteristics did Abraham Lincoln look for in his cabinet members?

    <p>Individuals who were more intelligent and accomplished than he was.</p> Signup and view all the answers

    What was Abraham Lincoln's strategic decision in forming his cabinet?

    <p>To have a team of individuals who were more intelligent and accomplished than he was.</p> Signup and view all the answers

    True or false: Abraham Lincoln was inaugurated as President in March of 1861?

    <p>True</p> Signup and view all the answers

    True or false: Lincoln deliberately avoided surrounding himself with 'yes' men?

    <p>True</p> Signup and view all the answers

    True or false: Lincoln selected a team of political rivals to help lead the nation through a national crisis?

    <p>True</p> Signup and view all the answers

    True or false: Lincoln's cabinet members were in constant disagreement with each other.

    <p>True</p> Signup and view all the answers

    True or false: Lincoln's cabinet members often disagreed with his policies and actions.

    <p>True</p> Signup and view all the answers

    True or false: Lincoln treated every member of his cabinet with respect and kindness.

    <p>True</p> Signup and view all the answers

    True or false: Lincoln's ability to gain the trust and confidence of his cabinet members was crucial to his success.

    <p>True</p> Signup and view all the answers

    True or false: Constructive conflict is essential for understanding organizational and community problems.

    <p>True</p> Signup and view all the answers

    True or false: Great leaders encourage spirited debate and seek opposing thoughts and views.

    <p>True</p> Signup and view all the answers

    True or false: Abraham Lincoln surrounded himself with cabinet members who largely agreed with him on slavery.

    <p>False</p> Signup and view all the answers

    True or false: Good leaders listen to the concerns and differing views of those around them.

    <p>True</p> Signup and view all the answers

    True or false: Good leaders are not afraid to defer to those whose background and experience makes them uniquely qualified to understand an issue or problem.

    <p>True</p> Signup and view all the answers

    True or false: Good leaders only select team members who have skills and abilities that surpass their own.

    <p>False</p> Signup and view all the answers

    True or false: Good leaders see failure as an opportunity to learn and assess, creating the conditions for success in the future.

    <p>True</p> Signup and view all the answers

    True or false: Good leaders always take sides based on their preferences and background when making decisions.

    <p>False</p> Signup and view all the answers

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