Podcast
Questions and Answers
What is the first step in the CAPS Lock procedure during a Synchronous Video Telehealth visit?
What is the first step in the CAPS Lock procedure during a Synchronous Video Telehealth visit?
- Start the exam
- Reach a primary emergency point of contact
- Review the emergency contact information (correct)
- Verify the patient's location
What information is required from the telepresenter in the Emergency Handoff Procedures?
What information is required from the telepresenter in the Emergency Handoff Procedures?
- Patient's previous doctor's notes
- Patient's medication list
- Patient's medical history
- Patient's location and contact information (correct)
What is the purpose of the CAPS Lock procedure in a Synchronous Video Telehealth visit?
What is the purpose of the CAPS Lock procedure in a Synchronous Video Telehealth visit?
- To review the patient's medical history
- To start the exam
- To set up the video call
- To direct emergency response to the patient's location (correct)
What contact information is necessary to reach a primary emergency point of contact at the patient’s location?
What contact information is necessary to reach a primary emergency point of contact at the patient’s location?
Where is the emergency contact information for the patient’s location accessed from?
Where is the emergency contact information for the patient’s location accessed from?
What should the telehealth health care professional do if a patient emergency occurs during the telehealth visit?
What should the telehealth health care professional do if a patient emergency occurs during the telehealth visit?
What is the role of the telehealth health care professional during a patient emergency?
What is the role of the telehealth health care professional during a patient emergency?
What happens if an emergency occurs before or after the video visit?
What happens if an emergency occurs before or after the video visit?
What is a warm handoff of care?
What is a warm handoff of care?
Who ensures the arrival of the patient site emergency personnel during a patient emergency?
Who ensures the arrival of the patient site emergency personnel during a patient emergency?
Who is the primary emergency point of contact at the patient location for Telehealth handoff procedures?
Who is the primary emergency point of contact at the patient location for Telehealth handoff procedures?
What must the staff serving as an emergency point of contact at a patient location maintain access to?
What must the staff serving as an emergency point of contact at a patient location maintain access to?
What will the telehealth healthcare professional do if a patient medical, mental, or behavioral health emergency occurs during the telehealth visit?
What will the telehealth healthcare professional do if a patient medical, mental, or behavioral health emergency occurs during the telehealth visit?
What is expected from the staff serving as an emergency point of contact during a telehealth visit?
What is expected from the staff serving as an emergency point of contact during a telehealth visit?
Where can the phones used by the TelePresenters for emergency response be used?
Where can the phones used by the TelePresenters for emergency response be used?
What is the primary mode of communication for TelePresenters during emergency situations in a Telehealth handoff?
What is the primary mode of communication for TelePresenters during emergency situations in a Telehealth handoff?
What is the responsibility of staff serving as an emergency point of contact at a patient location if a medical, mental, or behavioral health emergency occurs?
What is the responsibility of staff serving as an emergency point of contact at a patient location if a medical, mental, or behavioral health emergency occurs?
What is the alternative method of communication mentioned for TelePresenters during emergency situations?
What is the alternative method of communication mentioned for TelePresenters during emergency situations?
What is expected of the telehealth healthcare professional if a patient emergency occurs during the telehealth visit?
What is expected of the telehealth healthcare professional if a patient emergency occurs during the telehealth visit?
Where can the phones used by TelePresenters for emergency response be used?
Where can the phones used by TelePresenters for emergency response be used?
Flashcards
First step in CAPS Lock
First step in CAPS Lock
Review emergency contact information for the patient's location.
Telepresenter's emergency info
Telepresenter's emergency info
Patient's location and contact details.
CAPS Lock purpose
CAPS Lock purpose
Directs emergency response to patient's location.
Patient location contact
Patient location contact
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Emergency contact info source
Emergency contact info source
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Telehealth professional's action (emergency)
Telehealth professional's action (emergency)
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Telehealth professional's role (emergency)
Telehealth professional's role (emergency)
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Emergency before/after visit
Emergency before/after visit
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Warm handoff
Warm handoff
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Emergency personnel arrival (who ensures)
Emergency personnel arrival (who ensures)
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Primary Emergency Contact
Primary Emergency Contact
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Emergency Point of Contact's access
Emergency Point of Contact's access
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Telehealth response (medical emergency)
Telehealth response (medical emergency)
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Emergency contact's role
Emergency contact's role
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Telepresenter communication location
Telepresenter communication location
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Telepresenter's primary communication
Telepresenter's primary communication
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Emergency contact duty (medical emergency)
Emergency contact duty (medical emergency)
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Alternative communication method
Alternative communication method
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Telehealth Professional Action (emergency)
Telehealth Professional Action (emergency)
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