Mastering Admin Booking Process
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Questions and Answers

What is the purpose of admin booking flow?

  • To book flights and hotel reservations
  • To organize internal meetings
  • To book Lead bookings and some platform bookings not automatically parsed into the CRM (correct)
  • To manage customer complaints

Where do you begin creating an admin booking?

  • Hovering over the tab 'Activities' and clicking on Reserve Activity
  • Hovering over the tab 'Hotels' and clicking on Book a Room
  • Hovering over the tab 'Flights' and clicking on Book a Flight
  • Hovering over the tab 'Transfers' and clicking on Admin Booking in the CRM (correct)

What information is required when filling in the transfer details for an admin booking?

  • Select City, Enter Full Name, Enter Email address, Phone number with + country code (correct)
  • Select Country, Enter Occupation, Enter Emergency Contact, Enter Blood Type
  • Select State, Enter Last Name, Enter Phone number, Enter Zip Code
  • Select City, Enter Full Address, Enter Date of Birth, Enter Passport Number

When should you select Arrival/Departure Time for a drop-off transfer?

<p>When booking a drop-off and there is a flight departure time (D)</p> Signup and view all the answers

What happens if there is no email address provided by the traveler for an admin booking?

<p>Leave it empty and the admin email address will be used instead (B)</p> Signup and view all the answers

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