Mastering Added-Value Solutions
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Questions and Answers

Which supplier offers a five-year warranty?

  • Supplier A
  • Supplier Y (correct)
  • Supplier Z
  • Supplier X

Which supplier provides around-the-clock customer support?

  • Supplier Z
  • Supplier A
  • Supplier X
  • Supplier Y (correct)

Which supplier might be the better choice, despite having a lower initial price?

  • Supplier Y (correct)
  • Supplier X
  • Supplier A
  • Supplier Z

Which of the following is NOT considered an added-value solution in the context of supplier differentiation?

<p>Lower price (A)</p> Signup and view all the answers

Which of the following benefits can be derived from comprehensive product training provided by a supplier?

<p>Better utilisation of goods (A)</p> Signup and view all the answers

Which of the following is an example of supplier flexibility as an added-value solution?

<p>Free installation and setup (B)</p> Signup and view all the answers

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