Podcast
Questions and Answers
Which segment of the restaurant and foodservice industry accounts for 80% of the industry?
Which segment of the restaurant and foodservice industry accounts for 80% of the industry?
- Catering and banquets
- Retail
- Stadium
- Commercial (correct)
What percentage of restaurant and foodservice managers are women?
What percentage of restaurant and foodservice managers are women?
- Unknown
- Over 57% (correct)
- Under 50%
- Exactly 50%
By what year does the industry expect to have 14.8 million jobs?
By what year does the industry expect to have 14.8 million jobs?
- 2020
- 2018
- 2021
- 2019 (correct)
Which position in the F&B department is responsible for managing the functions in the dining room, ordering material, and preparing reports of staff and sales?
Which position in the F&B department is responsible for managing the functions in the dining room, ordering material, and preparing reports of staff and sales?
Who is responsible for controlling labor expenses through staffing, budgeting, and scheduling in the F&B department?
Who is responsible for controlling labor expenses through staffing, budgeting, and scheduling in the F&B department?
What is the role of the Food Safety Supervisor (FSS) in the F&B Services business?
What is the role of the Food Safety Supervisor (FSS) in the F&B Services business?
Which F&B ancillary department is responsible for ensuring cleanliness and orderliness in the commercial kitchen?
Which F&B ancillary department is responsible for ensuring cleanliness and orderliness in the commercial kitchen?
Which type of foodservice system involves purchasing and preparing raw foods on-site?
Which type of foodservice system involves purchasing and preparing raw foods on-site?
Which type of foodservice system involves preparing food on-site and then chilling or freezing it for later use?
Which type of foodservice system involves preparing food on-site and then chilling or freezing it for later use?
Which type of foodservice system involves a central production or food factory that supplies food to off-site facilities for final preparation?
Which type of foodservice system involves a central production or food factory that supplies food to off-site facilities for final preparation?
Which type of foodservice system involves purchasing fully prepared foods and assembling, heating, and serving them on-site?
Which type of foodservice system involves purchasing fully prepared foods and assembling, heating, and serving them on-site?
Which industry segment prepares and serves food in support of some other establishment’s main function or purpose?
Which industry segment prepares and serves food in support of some other establishment’s main function or purpose?
What is the combination of all the services that people need and will pay for when they are away from home?
What is the combination of all the services that people need and will pay for when they are away from home?
During which time period did Europeans get introduced to coffee from Africa and coffeehouses opened in England?
During which time period did Europeans get introduced to coffee from Africa and coffeehouses opened in England?
Which time period saw the growth of the quickly-service restaurant segment of the industry?
Which time period saw the growth of the quickly-service restaurant segment of the industry?
Which department is responsible for purchasing food and beverage products?
Which department is responsible for purchasing food and beverage products?
Where is the pantry located in relation to the dining area and kitchen?
Where is the pantry located in relation to the dining area and kitchen?
Which outlet serves food and beverages in a lounge area?
Which outlet serves food and beverages in a lounge area?
Who prepares cold beverages such as mocktails and cocktails?
Who prepares cold beverages such as mocktails and cocktails?
Which type of foodservice establishment is known for its wide food and beverage menu and high customer expectations?
Which type of foodservice establishment is known for its wide food and beverage menu and high customer expectations?
What is the purpose of providing high quality food and beverages in the food and beverage service industry?
What is the purpose of providing high quality food and beverages in the food and beverage service industry?
What is the term for a dining system where guests serve themselves and is popular with a large number of guests and a small number of workforce?
What is the term for a dining system where guests serve themselves and is popular with a large number of guests and a small number of workforce?
What is the purpose of spot checking in the food and beverage service industry?
What is the purpose of spot checking in the food and beverage service industry?
Which method of service involves the waiter bringing food on platters, showing it to the host for approval, and then placing it on the table?
Which method of service involves the waiter bringing food on platters, showing it to the host for approval, and then placing it on the table?
Which method of service is commonly used in coffee shops where service is required to be fast?
Which method of service is commonly used in coffee shops where service is required to be fast?
Which method of service involves the food being served on the guest's plate in the kitchen with a predetermined portion?
Which method of service involves the food being served on the guest's plate in the kitchen with a predetermined portion?
Which method of service involves the food being taken in platters and casseroles and kept on the table of guests near their plates where the guests then help themselves?
Which method of service involves the food being taken in platters and casseroles and kept on the table of guests near their plates where the guests then help themselves?
Which segment of the restaurant and foodservice industry accounts for the majority of the industry?
Which segment of the restaurant and foodservice industry accounts for the majority of the industry?
What is the projected number of jobs in the restaurant and foodservice industry by 2019?
What is the projected number of jobs in the restaurant and foodservice industry by 2019?
What percentage of restaurant and foodservice managers are women?
What percentage of restaurant and foodservice managers are women?
What is the annual sales figure of the restaurant and foodservice industry?
What is the annual sales figure of the restaurant and foodservice industry?
Which type of foodservice establishment is known for its wide food and beverage menu and high customer expectations?
Which type of foodservice establishment is known for its wide food and beverage menu and high customer expectations?
What is the purpose of spot checking in the food and beverage service industry?
What is the purpose of spot checking in the food and beverage service industry?
Where is the pantry located in relation to the dining area and kitchen?
Where is the pantry located in relation to the dining area and kitchen?
Who prepares cold beverages such as mocktails and cocktails?
Who prepares cold beverages such as mocktails and cocktails?
Which time period saw the emergence of coffeehouses in England and the introduction of Haute Cuisine in Europe?
Which time period saw the emergence of coffeehouses in England and the introduction of Haute Cuisine in Europe?
What led to the growth of dining and lodging establishments in the city during the Industrial Revolution?
What led to the growth of dining and lodging establishments in the city during the Industrial Revolution?
Which industry segment accounts for 20% of the restaurant and foodservice industry and includes schools, universities, and military establishments?
Which industry segment accounts for 20% of the restaurant and foodservice industry and includes schools, universities, and military establishments?
Which time period saw the rise of full-service, casual dining chain restaurants and the increasing popularity of eating out for convenience?
Which time period saw the rise of full-service, casual dining chain restaurants and the increasing popularity of eating out for convenience?
Which department in the F&B Services business is responsible for controlling labor expenses through staffing, budgeting, and scheduling?
Which department in the F&B Services business is responsible for controlling labor expenses through staffing, budgeting, and scheduling?
Which position in the F&B department is responsible for managing the functions in the dining room, ordering material, and preparing reports of staff and sales?
Which position in the F&B department is responsible for managing the functions in the dining room, ordering material, and preparing reports of staff and sales?
Which F&B ancillary department is responsible for ensuring cleanliness and orderliness in the commercial kitchen?
Which F&B ancillary department is responsible for ensuring cleanliness and orderliness in the commercial kitchen?
What is the role of the Food Safety Supervisor (FSS) in the F&B Services business?
What is the role of the Food Safety Supervisor (FSS) in the F&B Services business?
Which type of foodservice system involves purchasing fully prepared foods and assembling, heating, and serving them on-site?
Which type of foodservice system involves purchasing fully prepared foods and assembling, heating, and serving them on-site?
What is the main advantage of the Ready Prepared system?
What is the main advantage of the Ready Prepared system?
Which type of foodservice system involves a central production or food factory that supplies food to off-site facilities for final preparation?
Which type of foodservice system involves a central production or food factory that supplies food to off-site facilities for final preparation?
What is the purpose of the F&B Services Department in a hotel?
What is the purpose of the F&B Services Department in a hotel?
Which method of service involves the food being prepared and assembled at tableside, with the guests selecting food from a cart while sitting at their tables?
Which method of service involves the food being prepared and assembled at tableside, with the guests selecting food from a cart while sitting at their tables?
Which type of foodservice system involves guests entering the dining area, collecting their plates, and going to buffet counters to help themselves?
Which type of foodservice system involves guests entering the dining area, collecting their plates, and going to buffet counters to help themselves?
Which type of foodservice establishment is known for its limited menu and space, where cutlery is handed over, tables are not covered, and high chairs are provided for narrow tables?
Which type of foodservice establishment is known for its limited menu and space, where cutlery is handed over, tables are not covered, and high chairs are provided for narrow tables?
Which method of service involves food being cooked, finished, or presented to the guest at a table, from a movable trolley?
Which method of service involves food being cooked, finished, or presented to the guest at a table, from a movable trolley?
Which department is responsible for managing the functions in the dining room, ordering material, and preparing reports of staff and sales?
Which department is responsible for managing the functions in the dining room, ordering material, and preparing reports of staff and sales?
Which type of foodservice system involves purchasing fully prepared foods and assembling, heating, and serving them on-site?
Which type of foodservice system involves purchasing fully prepared foods and assembling, heating, and serving them on-site?
Where is the pantry located in relation to the dining area and kitchen?
Where is the pantry located in relation to the dining area and kitchen?
Which method of service involves the waiter bringing food on platters, showing it to the host for approval, and then placing it on the table?
Which method of service involves the waiter bringing food on platters, showing it to the host for approval, and then placing it on the table?
Which time period saw the growth of the quickly-service restaurant segment of the industry?
Which time period saw the growth of the quickly-service restaurant segment of the industry?
Which outlet serves food and beverages in a lounge area?
Which outlet serves food and beverages in a lounge area?
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Study Notes
Restaurant and Foodservice Industry Overview
- The commercial restaurant and foodservice industry accounts for 80% of the industry.
- The industry expects to have 14.8 million jobs by a certain year.
- Women make up a significant percentage (not specified) of restaurant and foodservice managers.
- The annual sales figure of the restaurant and foodservice industry is substantial (not specified).
Departments and Positions
- The Food and Beverage (F&B) Services Department is responsible for managing the dining room, ordering material, and preparing reports of staff and sales.
- The F&B department is responsible for controlling labor expenses through staffing, budgeting, and scheduling.
- The Food Safety Supervisor (FSS) is responsible for ensuring food safety in the F&B Services business.
- The pantry is located near the dining area and kitchen.
- Bartenders prepare cold beverages such as mocktails and cocktails.
Foodservice Systems
- The Conventional System involves purchasing and preparing raw foods on-site.
- The Ready Prepared System involves preparing food on-site and then chilling or freezing it for later use.
- The Central Production System involves a central production or food factory that supplies food to off-site facilities for final preparation.
- The Assembly-Serve System involves purchasing fully prepared foods and assembling, heating, and serving them on-site.
Industry Segments
- The commercial restaurant and foodservice industry segment accounts for the majority of the industry.
- The non-commercial segment, including schools, universities, and military establishments, accounts for 20% of the restaurant and foodservice industry.
History
- Europeans were introduced to coffee from Africa during a certain time period, and coffeehouses opened in England during the 17th century.
- The Industrial Revolution led to the growth of dining and lodging establishments in the city.
- The 1970s and 1980s saw the rise of full-service, casual dining chain restaurants and the increasing popularity of eating out for convenience.
Methods of Service
- The French Service involves the waiter bringing food on platters, showing it to the host for approval, and then placing it on the table.
- The Plate Service involves the food being served on the guest's plate in the kitchen with a predetermined portion.
- The Buffet Service involves guests entering the dining area, collecting their plates, and going to buffet counters to help themselves.
- The Cart Service involves the food being prepared and assembled at tableside, with the guests selecting food from a cart while sitting at their tables.
Establishment Types
- A restaurant is known for its wide food and beverage menu and high customer expectations.
- A lounge serves food and beverages in a lounge area.
- A fast-food establishment is known for its limited menu and space, where cutlery is handed over, tables are not covered, and high chairs are provided for narrow tables.
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