Maslow's Hierarchy of Needs Quiz

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Questions and Answers

Which factor is NOT considered a hygiene factor in the workplace?

  • Career development opportunities (correct)
  • Job insecurity
  • Unfair pay
  • Poor working relationships

According to Herzberg's Two-Factor Theory, what is the main goal of addressing hygiene factors?

  • Improving employee engagement
  • Enhancing self-actualization
  • Creating job satisfaction
  • Preventing dissatisfaction (correct)

In Maslow’s Hierarchy of Needs, which need corresponds to the necessity for safety?

  • Safety (correct)
  • Self-actualization
  • Esteem
  • Psychological

Which of the following is a characteristic of Maslow’s Hierarchy of Needs?

<p>Needs must be met in a sequential manner (B)</p> Signup and view all the answers

What can be a consequence of having poor conditions in the workplace?

<p>Decreased employee motivation (B)</p> Signup and view all the answers

What is the highest level in Maslow's Hierarchy of Needs?

<p>Self Actualization (A)</p> Signup and view all the answers

In Herzberg's Two-Factor Motivation Theory, which of the following is considered a demotivator?

<p>Job Security (A)</p> Signup and view all the answers

Which need in Maslow's theory relates to having a secure home and stable work environment?

<p>Safety (B)</p> Signup and view all the answers

What type of rewards includes salary increases and promotions?

<p>Tangible Rewards (B)</p> Signup and view all the answers

Which of the following does Maslow's esteem need primarily focus on?

<p>Personal achievements and recognition (D)</p> Signup and view all the answers

What is one key aspect that good managers should understand regarding rewards?

<p>Different employees need different types of rewards (D)</p> Signup and view all the answers

Which factor is a part of Herzberg's motivators?

<p>Responsibility (A)</p> Signup and view all the answers

Which is NOT a basic need according to Maslow's Hierarchy?

<p>Comfort (C)</p> Signup and view all the answers

What is one of the negative effects of failing to motivate employees?

<p>High staff turnover (A)</p> Signup and view all the answers

Which strategy is most effective for a manager aiming to motivate employees?

<p>Recognize individual achievements (D)</p> Signup and view all the answers

According to Herzberg's motivation theory, which factor is classified as a 'hygiene factor'?

<p>Job insecurity (A)</p> Signup and view all the answers

What is a characteristic of engaged employees?

<p>They drive innovation and profitability. (A)</p> Signup and view all the answers

Which of the following best describes 'motivators' in the context of employee engagement?

<p>Elements that enhance job fulfillment and satisfaction (B)</p> Signup and view all the answers

What is a potential consequence of having actively disengaged employees?

<p>Lower team morale (C)</p> Signup and view all the answers

Why is it important for managers to choose suitable rewards for employees?

<p>Different employees value different rewards. (D)</p> Signup and view all the answers

Which of the following contributes to an employee's sense of achievement?

<p>Clear goal-setting and encouragement (D)</p> Signup and view all the answers

Flashcards

Engaged Employees

Employees who are enthusiastic, contribute to innovation, and feel connected to the company.

Not Engaged Employees

Employees who only perform their essential tasks without any extra effort or enthusiasm.

Actively Disengaged Employees

Employees who are unhappy and negatively affect their colleagues and the company.

Motivation & Reward

Actions taken to inspire and motivate employees to perform at their best.

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Hygiene Factors

Factors that create a positive and supportive work environment, preventing dissatisfaction.

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Motivators

Factors that directly motivate and inspire employees to achieve higher performance.

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Herzberg's Two-Factor Theory

The theory that proposes both hygiene factors and motivators are essential for employee engagement.

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Intangible Rewards

Rewarding employees with recognition, responsibility, and opportunities for growth.

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Hygiene Factors (examples)

These factors are related to the work environment itself and can create dissatisfaction if not met. Think work conditions, salary, job security, and relationships.

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Motivators (examples)

These factors are related to the work itself and can lead to job satisfaction when met. These include achievement, recognition, responsibility, and opportunities for growth.

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Maslow's Hierarchy of Needs

A theory that explains human needs in a hierarchical order, starting with basic physiological needs and progressing to self-actualization.

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Hygiene Factors (Herzberg)

These are factors that can lead to job dissatisfaction if they are absent or inadequate.

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Motivators (Herzberg)

These are factors that can lead to job satisfaction and motivation. They are related to the work itself, achievement, recognition, and growth opportunities.

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Herzberg's Two-Factor Motivation Theory

This theory suggests that two separate factors influence job satisfaction: hygiene factors ( preventing dissatisfaction) and motivators (increasing satisfaction).

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Self-Actualization

This is the highest level of need in Maslow's hierarchy. It refers to the desire to realize one's full potential and achieve personal fulfillment.

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Good Manager (Rewards)

A good manager understands which rewards are most effective for their team and uses them appropriately.

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Study Notes

Maslow's Hierarchy of Needs

  • Maslow's hierarchy outlines five levels of human needs, progressing from basic physiological needs to self-actualization.
  • Lower levels (physiological, safety, love/belonging) must be met before higher needs can be addressed.

Self-Actualization

  • This is the highest level, characterized by personal fulfillment and growth.
  • It involves morality, creativity, spontaneity, problem-solving, lack of prejudice, and acceptance of facts.

Esteem

  • Feeling good about oneself arises from recognition by others for achievements.
  • This builds self-esteem and acceptance.

Love and Belonging

  • Humans desire close relationships, feeling accepted and cared for within a group or community.
  • Strong relationships are essential for emotional well-being.

Safety

  • A secure home and stable work environment are critical.
  • These provisions provide peace, allowing humans to approach strangers or acquaintances without fear.

Psychological Needs

  • The most basic needs relate to survival.
  • People need air, food, water, warmth, sleep, and shelter to live.

Herzberg's Two-Factor Theory

  • This theory separates motivators and hygiene factors.

Motivators

  • These increase job satisfaction.
  • Examples include achievements, recognition, the work itself, responsibility, and growth.

Hygiene Factors

  • These do not increase satisfaction but prevent dissatisfaction if absent.
  • Examples include salary, company policies, supervision, and working conditions.

Rewards

  • Tangible rewards include salary increases, promotions, and bonuses.
  • Intangible rewards include praise, challenging work, and promotion.

Employee Motivation and Engagement

  • Engaged employees work with pride, show positivity toward colleagues, and connect with the company, often driving innovation and profitability.
  • Employees who are disengaged perform their core duties but lack passion and energy; actively disengaged employees express dissatisfaction and diminish team morale. Motivated employees are often more productive and profitable.

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