Tourism Management

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Questions and Answers

What is one of the primary sources of economic outcomes globally?

Industrial production

Agriculture

Tourism (correct)

Financial services

What is a crucial aspect of tourism planning in a community?

Infrastructure development

A clear statement of the community's vision of tourism (correct)

Marketing strategies

Hotel management

Which of the following is an environmental impact of tourism?

Conservation of natural resources

Crowding and congestion (correct)

Increased employment opportunities

Cultural exchange

What is a social impact of tourism on a community?

Congestion and overcrowding Signup and view all the answers

What is a potential environmental impact of tourism development?

Habitat/ ecosystem alteration Signup and view all the answers

What is a key aspect of post-travel service provision for millennials?

Personalized treatment Signup and view all the answers

Which tourism trend focuses on providing tourists with unique, local experiences?

Tailor-made tourism with locals Signup and view all the answers

What is a potential social impact of tourism on local communities?

Loss of traditional practices Signup and view all the answers

How do millennials typically share their travel experiences?

Via social media in real-time Signup and view all the answers

What is a measure that can be taken to lessen the adverse environmental impacts of tourism?

Implementation of environmental management and planning Signup and view all the answers

What is a potential economic impact of tourism on local communities?

Creation of new job opportunities Signup and view all the answers

What is the primary focus of the physical plant aspect of tourism?

Enhancing tourists' experience through sound and architecture Signup and view all the answers

What is the primary objective of assessing the destination in tourism product development?

To assess its tourism potential and ability to accommodate tourists Signup and view all the answers

What is hospitality in the context of tourism?

The attitude with which service is provided Signup and view all the answers

What is the result of the collaborative efforts of various stakeholders in tourism product development?

The building of a tourism product Signup and view all the answers

What is the primary focus of the 'freedom of choice' aspect of tourism?

Offering a range of options to tourists Signup and view all the answers

What is the first step in the process of tourism product development?

Researching the market Signup and view all the answers

Study Notes

Understanding the Millennial Segment

Primary target of service providers: the "younger heart"
Recognition of individual importance and validity as human beings is highly valued
Personalized treatment required that doesn't end with service provision

Phases of Travel and Corresponding Requirements

Pre-travel: recognize needs and enter planning phase, organizations must provide marketing stimuli
During travel: offer high-quality and wide-ranging internet access
Post-travel: permanently connected to peers through the internet, sharing experiences on social networks in real-time

Impacts of Tourism

One of the world's most significant sources of economic outcomes
7 general categories of tourism impacts:
- Economic
- Environmental
- Social and Cultural
- Crowding and Congestion
- Services
- Taxes
- Community Attitude

Environmental Impacts

Direct environmental effects:
- Water quality
- Air quality
- Noise pollution
- Solid waste and littering
- Habitat/ecosystem alteration and fragmentation
- Impacts on wildlife
- Aesthetic and cultural impacts
- Loss of biological diversity
- Depletion of the ozone layer
- Climate change

Tourism Trends

Digital technology in tourism
Polar tourism
Space tourism
Dark tourism
Voluntourism
Luxury tourism

Top 7 Tourism Trends of the Future

Tailor-made tourist experiences with locals
Social media innovation and cooperation
Authenticity and immersion
Genuine experience
No tourist zones
Physical plant enhancing tourist experience
Service features and facilities for tourists
Hospitality and attitude of service providers

Tourism Product Development

Research the market to identify opportunities
Match the product with the market
Assess the destination's tourism potential
Understand the stakeholder role
Product building using required resources and expertise

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Description

This quiz covers the importance of personalized marketing strategies in the travel industry, specifically targeting millennials. Learn how to cater to this demographic's needs during the pre-travel, during travel, and post-travel phases. Understand the implications of this segment on the travel industry.