Marketing Terms Overview

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Questions and Answers

What is the difference between wants and demands?

  • Wants are human needs, while demands are a form of felt deprivation
  • Wants are shaped by culture and individual personality, while demands are backed by buying power (correct)
  • Wants are products offered in the market, while demands are consumer expectations
  • Wants are backed by buying power, while demands are shaped by culture and individual personality

What does the concept of Marketing Myopia refer to?

  • Focusing more on the benefits and experiences produced rather than specific products
  • Creating, maintaining, and growing exchange relationships through marketing actions
  • Paying attention to the specific products rather than the overall value and experiences delivered (correct)
  • Choosing target markets and building profitable relationships with them

What is the core focus of Societal Marketing concept?

  • Meeting present needs of consumers while preserving the ability of future generations to meet their needs (correct)
  • Delivering satisfaction better than competitors
  • Promoting large scale selling and promotion efforts
  • Creating sustainable marketing strategies for long-term profit

How does Marketing Management differentiate from Marketing as a process?

<p>Marketing management includes choosing target markets and building relationships, while marketing is the art of delivering satisfaction (D)</p> Signup and view all the answers

How do customers form expectations about market offerings?

<p>Through the value and satisfaction experienced from market offerings (A)</p> Signup and view all the answers

What are the four Ps of the marketing mix?

<p>Product, price, promotion, place (B)</p> Signup and view all the answers

Which term describes the overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction?

<p>Customer relationship management (D)</p> Signup and view all the answers

What does 'customer lifetime value' refer to?

<p>The total combined customer lifetime values of all customers (B)</p> Signup and view all the answers

In the context of Customer Relationship Groups, which group represents customers with the lowest profit potential?

<p>Barnacles (B)</p> Signup and view all the answers

What does 'Not-for-profit marketing' aim to help organizations attract?

<p>Membership, funds, and support (B)</p> Signup and view all the answers

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