Marketing Study Notes
58 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the final step in the (STP) strategy formation process?

Positioning

What type of maps show the position of products in consumers' perceptions?

Perceptual maps

What is the primary document used to summarize a brand's position?

Positioning statement

What is the name of the tool used for brand positioning that involves asking customers to rate alternatives on specific attributes using bipolar items like "hot vs. cold" or "powerful vs. weak"?

<p>Semantic scales</p> Signup and view all the answers

What type of research involves less structured methods like focus groups and in-depth interviews to identify issues for further investigation without imposing predefined structures or hypotheses?

<p>Exploratory research</p> Signup and view all the answers

What do you call the type of data collected by third-party research companies like IRI and ACNielsen, which includes scanner data, panel data, and single-source data for market analysis?

<p>Syndicated sources</p> Signup and view all the answers

What types of data used to understand on how consumers value attributes of the product?

<p>Conjoint analysis</p> Signup and view all the answers

What statistical techniques are appropriate for analyzing different types of data?

<p>Data analysis</p> Signup and view all the answers

What is a powerful tool to fine tuning marketing programs to linking specific actions with specific outcomes?

<p>Experiments</p> Signup and view all the answers

A graphical visualization of customers perceptions of product or brand.

<p>Perceptual maps</p> Signup and view all the answers

What type of research identifies the cause and effects?

<p>Causal</p> Signup and view all the answers

It is a type of research that characterizes the who, what, when, and where of the market but not the why.

<p>Descriptive</p> Signup and view all the answers

What data is collected by third parties (not the customers, not the trade (retailers), and not the company itself), usually one of a very few large market research companies (Information Resources Incorporated [IRI] and ACNielsen dominate the market)?

<p>Syndicated Data</p> Signup and view all the answers

A very useful tool for brand positioning is _______

<p>Customer Value Maps</p> Signup and view all the answers

What type of research uses less structured and wide-ranging methods to identify issues for further research without imposing a priori structure or hypotheses on the data collection or the respondent?

<p>Exploratory</p> Signup and view all the answers

This is a graphical visualizations of customer's perceptions of products or brands.

<p>Perceptual Maps</p> Signup and view all the answers

It is a powerful tool to fine-tuning marketing programs and linking specific actions (causes) with specific outcomes (effects).

<p>Experiments</p> Signup and view all the answers

The positioning statement must be backed up by superior product attributes or capability.

<p>Believable</p> Signup and view all the answers

The positioning statement must be easy to explain.

<p>Communicable</p> Signup and view all the answers

What is the legal term for a brand?

<p>Trademark</p> Signup and view all the answers

What does the following best describe as brand heritage?

<p>The history and long-term presence of a brand in the market, contributing to its cultural identity and consumer loyalty.</p> Signup and view all the answers

What is the assessment of a brand's performance in terms of consumer perception, loyalty, and market impact?

<p>Brand Evaluation</p> Signup and view all the answers

The external influences that shape a brand's meaning and consumer perceptions, such as culture, trends, and social behaviour.

<p>Social Phenomena</p> Signup and view all the answers

To evaluate consumer perceptions, loyalty, and brand strength, as well as track brand equity.

<p>Brand Evaluation</p> Signup and view all the answers

What is Kano's model of employee satisfaction?

<p>Customer satisfaction</p> Signup and view all the answers

How are the requirements that will impact customer satisfaction proportional to their availability called?

<p>Performance requirements</p> Signup and view all the answers

What is the product launch?

<p>Product</p> Signup and view all the answers

What is the role of a business analysis?

<p>Analyze data</p> Signup and view all the answers

What is prototype testing in marketing?

<p>Usability test</p> Signup and view all the answers

It is a summary of brand meaning/associations along with brand awareness, brand loyalty, brand quality, and other brand assets.

<p>Brand equity</p> Signup and view all the answers

What terms refers to emotional benefits that consumers experience from a brand?

<p>Hedonic benefits</p> Signup and view all the answers

What is an underappreciated element in brand building that can also lead to brand destruction?

<p>Distribution</p> Signup and view all the answers

It is the brand in popular art, and affiliated spokespeople all influence brand meaning and brand associations.

<p>Social phenomenon</p> Signup and view all the answers

One of the overarching organizing principles and should contribute to building the brand and to claiming a unique and valued place in consumers' perceptions.

<p>Promotion/Integrated Marketing Communications</p> Signup and view all the answers

It has grown dramatically with technological advances over the past few decades, and today researchers have access to hundreds of terabytes of data. These data include scanner data.

<p>Syndicated data</p> Signup and view all the answers

Another invaluable class of analyses addresses how customers evaluate and choose across products when those products are made up of multiple attributes.

<p>Conjoint analysis</p> Signup and view all the answers

The powerful tool for fine-tuning marketing programs and linking specific actions (causes) with specific outcomes (effects).

<p>Experiments</p> Signup and view all the answers

What strategy is best for "Cash Cows" in the BCG Matrix?

<p>Maintain and optimize profits</p> Signup and view all the answers

Which attribute of a product affects diffusion by reducing perceived risks?

<p>Trialability</p> Signup and view all the answers

What is a primary advantage of using the GE/McKinsey Grid over the BCG Matrix?

<p>Granular and customized evaluation</p> Signup and view all the answers

Which adopter segment waits the longest before trying a new product?

<p>Laggards</p> Signup and view all the answers

What pricing strategy involves setting a low price to gain market share quickly?

<p>Penetration pricing</p> Signup and view all the answers

Which factor is least likely to drive compatibility of innovations?

<p>High production costs</p> Signup and view all the answers

What stage in the adoption process involves developing an attitude toward a product?

<p>Evaluation</p> Signup and view all the answers

Which pricing strategy sets high initial prices and lowers them over time?

<p>Skimming</p> Signup and view all the answers

What does "network effects" mean in innovation diffusion?

<p>Increased value as more people adopt the product</p> Signup and view all the answers

What is the critical consideration for "Question Marks" in the BCG Matrix?

<p>Significant investment to increase market share</p> Signup and view all the answers

Which stage of the product lifecycle is associated with "Stars" in the BCG Matrix?

<p>Growth</p> Signup and view all the answers

What are the attributes that influence the rate of diffusion of a product?

<p>Trialability</p> Signup and view all the answers

What are the components of brand equity?

<p>Brand equity encompasses a brand's intangible value, which includes factors like brand awareness, brand loyalty, brand quality, and brand assets. These elements contribute to the overall value of a brand in the marketplace and influence consumers' perceptions and decisions.</p> Signup and view all the answers

Enumerate the common attributes of "Early Adopters."

<p>Early adopters are a segment of customers who are the first to adopt a new product or innovation. They are often tech-savvy, influential, risk-tolerant, and social connectors. They have a strong interest in new technologies and trends and enjoy being at the forefront of innovation. Early adopters are crucial in driving mass adoption of new products and services.</p> Signup and view all the answers

What are the benefits of a brand community (Harley Davidson)?

<p>Brand communities offer several benefits, including utilitarian value, hedonic value, self-expressive benefits, and social benefits. They provide a space for shared interests, knowledge, and experiences, fostering a sense of belonging and community among brand enthusiasts.</p> Signup and view all the answers

What tools can marketers use to build a brand?

<p>Marketers can use a variety of tools to build a brand, including product quality, promotion mix, customer analysis, and positioning statement.</p> Signup and view all the answers

List down three types of product attributes.

<p>The three types of product attributes are basic factors, excitement factors, and performance factors. Basic factors refer to the essential features or attributes that a product must have to even be considered for purchase. Excitement factors are those features or attributes that go beyond the basic needs and provide a unique and exciting experience to consumers. Performance factors encompass the product's functional performance, reliability, and durability, which can influence customer loyalty and satisfaction.</p> Signup and view all the answers

List down the types of data?

<p>Data can be classified into primary data and secondary data. Primary data is collected directly for a specific research purpose, while secondary data is already-existing data that has been collected for other purposes. Qualitative data is non-numerical data that provides insights into opinions, beliefs, and experiences, while quantitative data is numerical data that can be measured and analyzed to identify patterns and trends.</p> Signup and view all the answers

What are the steps in the cost-volume-profit analysis process?

<p>Cost-volume-profit (CVP) analysis involves identifying fixed and variable costs, calculating contribution margin, determining breakeven volume, analyzing effects of price changes on demand, and evaluating target profit goals. This process helps to understand how changing variables like costs, volume, and prices impact a business's profitability.</p> Signup and view all the answers

What are the major pricing strategies used in the market?

<p>The major pricing strategies used in the market include cost-plus pricing, competitive pricing, value-based pricing, dynamic pricing, and penetration pricing. Each strategy has its own advantages and drawbacks depending on the industry, market conditions, and business goals.</p> Signup and view all the answers

What are the components of the GE/McKinsey Grid evaluation process?

<p>The GE/McKinsey Grid evaluation process involves defining market attractiveness markers and business strength markers, evaluating each product or unit, computing weighted scores, positioning units within the grid, and deriving strategic implications.</p> Signup and view all the answers

Study Notes

Marketing Study Notes

  • Strategic Marketing Formation Final Step: Positioning.
  • Perceptual Maps: Visualize consumer product perceptions.
  • Positioning Statement: Summarizes a brand's position.
  • Semantic Scales Tool: Rates product attributes (e.g., hot/cold).
  • Exploratory Research: Less structured, using methods like focus groups.
  • Syndicated Data: Third-party data (e.g., scanner, panel data).
  • Conjoint Analysis: Statistical techniques assess consumer value of product attributes.
  • Data Analysis: Analyzing different types of data using various methods.
  • Experiments: Fine-tuning programs by linking actions & outcomes.
  • Perceptual Maps: Visual representation of customer perceptions of a product or brand.
  • Positioning Statement Qualities: Believable, relevant, distinctive, communicable, sustainable.
  • Primary Data: Collected through surveys and observation.
  • Qualitative Data: Open-ended responses.
  • Quantitative Data: Numerical data from surveys.
  • Secondary Data: Existing data from other sources.
  • Customer Value Maps: Visual representation of how customers view and value a brand.
  • Brand Heritage: History and long-term presence contributing to a brand's identity and consumer loyalty.
  • Social Phenomena: External factors like culture, trends, social behavior shaping a brand.
  • Brand Evaluation: Assessment of brand performance based on consumer perception, loyalty, and market impact.
  • Kano Model of Employee Satisfaction: Categorizes employee satisfaction factors.
  • Performance Requirements: Factors that directly impact customer satisfaction.
  • Product Launch Process: Planning, analysis, product, advertising, etc.
  • Business Analysis Role: Information, service, need, analyzing data.
  • Prototype Testing: Methods like customer feedback and usability testing.
  • Brand Meaning/Association Summary: Summary of brand meaning along with brand awareness, loyalty, quality, and other assets (Brand Equity).
  • Hedonic Benefits: Emotional benefits customers experience from a brand.
  • Legal Brand Term: Trademark.
  • Brand Heritage Description: Brand's history and consistent market presence reflecting their identity.
  • Brand Building Underappreciated Element: Distribution.
  • Social Phenomenon: Brand in popular culture affecting meaning and associations.
  • Promotion/Integrated Marketing Communications: Guiding principle for building and claiming unique market positions.
  • Technology Advances in Data: Huge data sets like scanner data, syndicated data, and others.
  • Conjoint Analysis: Powerful tool for customer product choice evaluation across varied attributes.
  • Diffusion of Innovations: Spreading new products in markets. Critical factors are customer education, ease of production, and market size.
  • BCG Matrix Strategies: High reinvestment, divestment, maintain profits, rapid market expansion for Cash Cows.
  • Product Lifecycle Segmentation: Specific lifecycle stage is associated with Star positioning.
  • GE/McKinsey Grid Advantage: Provides granular and customized evaluation versus basic BCG structure.
  • Adoption Stages: Awareness, interest, evaluation, trial, and adoption.
  • Diffusion Factors: Relative advantage, trialability, complexity, observability, compatibility, risk perception, and network effects.
  • Profit/Loss Analysis: Assessing fixed and variable costs to determine breakeven volume and profit margins.
  • Pricing Strategies: Cost-plus, competitive, value-based, dynamic pricing, and penetration pricing.
  • Market Attractiveness Assessment: Using the GE/McKinsey framework for evaluating market size, growth, profit margins, competitive intensity are used for market assessment.
  • Marketing Budget Determination: Extrapolation, percentage of sales/profits, target costing, bottom-up budgeting analysis techniques.
  • Financial Ratio Analysis: Liquidity ratios, debt ratios, activity ratios, and profitability ratios determine various company financial strengths.
  • Net Promoter Score (NPS): Measures customer satisfaction and measures the intent of customers to recommend a company.
  • Marketing Metrics for Brand Awareness: Market Share, Organic Traffic, Social Media Engagement Rate, and Churn rate.
  • Strategic Financial Controls: Monitoring raw material prices, and financial stability.
  • Integrated Marketing Communications (IMC) Goal: Providing a unified brand message and voice through various media channels.
  • Communication Mix Components: Advertising, sales promotion, personal selling, and public relations.
  • Price Promotion Disadvantages: Damage to brand equity and may be difficult to implement consistently over time.
  • Hybrid Distribution Channels: Combination of direct sales, websites, and traditional stores providing a broader reach for customers.
  • Brand Building Challenges: Difficulty of maintaining and measuring brand credibility in public relations.
  • Measuring Communication Campaign Success: Baselining and evaluating ROI, competitor performance analyses, and assessing internal employee satisfaction.
  • Experiential Marketing: Promotional strategy focused on building memorable customer experiences and brand loyalty.
  • Facilitating Functions: Providing warranties, customer service, and other customer support functions.
  • Task-Based Budgeting: Communicating budget based on defined marketing goals or tasks.
  • Word-of-Mouth Marketing: Customer interaction and recommendations from other customers.
  • Product Assortment: Putting together products to meet varied customer needs.
  • Internet Distribution: A channel for selling and supporting various customer needs including price transparency.
  • Point-of-Purchase Promotion (POP): Sales promotion techniques performed at the point of sale.
  • B2B Buying Center Roles: Users, gatekeepers, and buyers.
  • Measurable Campaign Success Metrics: ROIs, Change in customer awareness, and long-term sales increase.
  • Distribution System Needs: Availability, assortment, and customer service.
  • Market Forecast: Sales predictions for an entire industry or the specific company.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

Description

Explore various concepts in marketing strategy with this quiz. Covering topics such as positioning, data analysis, and consumer perception, it provides insights into strategic marketing formation. Test your understanding of key marketing tools and techniques essential for effective decision-making.

More Like This

Understanding Brand Heritage Analysis
39 questions
Brand Positioning Basics
13 questions

Brand Positioning Basics

AppreciativeFallingAction avatar
AppreciativeFallingAction
Use Quizgecko on...
Browser
Browser