Week four
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Questions and Answers

Which factor is NOT considered an influence on business buyers?

  • Organizational factors
  • Environmental factors
  • Interpersonal factors
  • Consumer preferences (correct)

What is the term for the specific mix of human traits that may be attributed to a particular brand?

  • Consumer perception
  • Market segmentation
  • Brand personality (correct)
  • Product differentiation

What is the primary role of the buying center in a business market?

  • To develop new product ideas
  • To establish pricing strategies
  • To negotiate with suppliers
  • To play a role in the business purchase decision-making process (correct)

Which of the following brand personality traits is characterized by being reliable, intelligent, and successful?

<p>Competence (D)</p> Signup and view all the answers

Which of the following is NOT mentioned as a digital or social media marketing approach used by B2B marketers?

<p>Email marketing campaigns (C)</p> Signup and view all the answers

According to Maslow's hierarchy of needs, which level represents the need for safety, security, and stability?

<p>Safety needs (A)</p> Signup and view all the answers

Which statement is TRUE about the demand for business goods and services?

<p>It tends to change more quickly than the demand for consumer goods. (C)</p> Signup and view all the answers

How do people form different perceptions of the same stimulus according to the text?

<p>Through selective attention, distortion, and retention (B)</p> Signup and view all the answers

Why do marketers often use drama and repetition in sending messages to their market?

<p>To increase selective attention (C)</p> Signup and view all the answers

What is the primary advantage of digital and social media marketing for B2B marketers, according to the text?

<p>It enables engagement with customers and managing customer relationships anytime, anywhere. (B)</p> Signup and view all the answers

What is the main characteristic of 'Innovators' in the adopter categories?

<p>They are venturesome (D)</p> Signup and view all the answers

Which category of adopters is characterized as rarely being leaders but adopting new ideas before the average person?

<p>Early majority (C)</p> Signup and view all the answers

In business markets, what type of demand is described as not being affected much by price changes, especially in the short run?

<p>Inelastic demand (A)</p> Signup and view all the answers

Which market is characterized by fewer but larger buyers and derived demand?

<p>Industrial market (D)</p> Signup and view all the answers

What is the defining feature of 'Early Adopters' in adopter categories?

<p>'Opinion leaders' in their communities (D)</p> Signup and view all the answers

Which of the following is NOT a key factor that can trigger consumer problem recognition?

<p>Consumers' internal search for information (A)</p> Signup and view all the answers

Which of the following best describes the concept of an 'evoked set' in consumer behavior?

<p>The group of brands a consumer has heard of and is considering for purchase (B)</p> Signup and view all the answers

How do marketers typically try to assist consumers in their brand evaluation and decision-making process?

<p>By studying how consumers actually evaluate brand alternatives and taking steps to influence that process (A)</p> Signup and view all the answers

Which of the following is a key characteristic of user-generated content (UGC) in the consumer decision-making process?

<p>UGC is voluntarily created and shared by individuals who are not associated with the brand (D)</p> Signup and view all the answers

Which of the following is NOT a typical source of external information that consumers may use during the information search stage?

<p>Intentional marketing efforts by the brand itself (B)</p> Signup and view all the answers

What does consumer buyer behaviour refer to?

<p>The buying behaviour of individuals and households for personal consumption (D)</p> Signup and view all the answers

Why is learning about the whys of consumer buying behaviour considered difficult?

<p>Consumers are unaware of what influences their purchases (B)</p> Signup and view all the answers

What is the central question for marketers related to consumer behaviour?

<p>How do consumers respond to various marketing efforts? (B)</p> Signup and view all the answers

What are some examples of cultural factors that can influence consumer behaviour?

<p>Shifts in social norms and values (C)</p> Signup and view all the answers

How do subcultural groups influence consumer behaviour?

<p>They shape individuals' value systems based on shared experiences (D)</p> Signup and view all the answers

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