Podcast
Questions and Answers
What is the primary goal of retail (or resale) price maintenance?
What is the primary goal of retail (or resale) price maintenance?
- To encourage competitive pricing among retailers
- To allow retailers to charge any price they want
- To ensure uniform pricing across different retailers (correct)
- To decrease product demand among consumers
Which of the following best describes deceptive pricing?
Which of the following best describes deceptive pricing?
- Stating misleading prices or savings that are not real (correct)
- Encouraging a price match policy to increase competitiveness
- Providing accurate information about true price savings
- Offering promotions that are transparent to consumers
How can companies effectively respond to price changes from competitors?
How can companies effectively respond to price changes from competitors?
- By reducing customer service quality
- By increasing production costs to boost perceived value
- By reducing their price to match the competition (correct)
- By ignoring competitors and expecting consumer loyalty
What is a primary benefit of cost-plus pricing?
What is a primary benefit of cost-plus pricing?
What does the term 'upstream' refer to in the context of marketing channels?
What does the term 'upstream' refer to in the context of marketing channels?
Which pricing strategy involves charging a constant low price with few or no discounts?
Which pricing strategy involves charging a constant low price with few or no discounts?
Which factor is considered a part of downstream marketing channels?
Which factor is considered a part of downstream marketing channels?
Which pricing approach focuses on attaching additional features to justify higher prices?
Which pricing approach focuses on attaching additional features to justify higher prices?
What is a significant disadvantage of good-value pricing?
What is a significant disadvantage of good-value pricing?
Which external factor can significantly influence pricing strategies?
Which external factor can significantly influence pricing strategies?
Which type of pricing strategy focuses on competitor analysis?
Which type of pricing strategy focuses on competitor analysis?
In break-even pricing, what is the primary goal?
In break-even pricing, what is the primary goal?
Which strategy combines high everyday prices with occasional sales?
Which strategy combines high everyday prices with occasional sales?
What is the primary focus of business analysis in the context of new product development?
What is the primary focus of business analysis in the context of new product development?
What does product development aim to achieve?
What does product development aim to achieve?
In what situation is test marketing most likely to occur?
In what situation is test marketing most likely to occur?
What is a key characteristic of successful commercialization?
What is a key characteristic of successful commercialization?
Which of the following is a potential risk in turbulent market times?
Which of the following is a potential risk in turbulent market times?
How can innovation management contribute to a company's culture?
How can innovation management contribute to a company's culture?
Which factor is unlikely to prompt test marketing?
Which factor is unlikely to prompt test marketing?
What does marketing primarily aim to create for customers?
What does marketing primarily aim to create for customers?
What is psychological pricing primarily focused on?
What is psychological pricing primarily focused on?
What does freight-absorption pricing imply for the seller?
What does freight-absorption pricing imply for the seller?
Which type of pricing is designed to boost sales in the short-run?
Which type of pricing is designed to boost sales in the short-run?
What is a key characteristic of dynamic pricing?
What is a key characteristic of dynamic pricing?
In FOB-origin pricing, who pays for the shipping costs to the customer's area?
In FOB-origin pricing, who pays for the shipping costs to the customer's area?
What does geographical pricing primarily consider?
What does geographical pricing primarily consider?
Which of the following reflects international pricing?
Which of the following reflects international pricing?
What type of promotion involves limited-time offers or cash rebates?
What type of promotion involves limited-time offers or cash rebates?
What is considered personal communication?
What is considered personal communication?
What role do opinion leaders play in buzz marketing?
What role do opinion leaders play in buzz marketing?
Which of the following is NOT a step in the communication process?
Which of the following is NOT a step in the communication process?
Which component is involved in the design of a message?
Which component is involved in the design of a message?
What does the 'A' in the AIDA model stand for?
What does the 'A' in the AIDA model stand for?
What type of media is classified as non-personal communication?
What type of media is classified as non-personal communication?
Which of the following is a goal of the communication objectives?
Which of the following is a goal of the communication objectives?
What is the purpose of collecting feedback in the communication process?
What is the purpose of collecting feedback in the communication process?
What is the main focus of the supply chain?
What is the main focus of the supply chain?
Which of the following describes a vertical marketing system (VMS)?
Which of the following describes a vertical marketing system (VMS)?
How do channel members add value to products?
How do channel members add value to products?
What distinguishes multichannel distribution systems?
What distinguishes multichannel distribution systems?
What best describes disintermediation?
What best describes disintermediation?
Which channel system exclusively allows one distributor to operate within a specified territory?
Which channel system exclusively allows one distributor to operate within a specified territory?
What is the main purpose of channel flow connections?
What is the main purpose of channel flow connections?
What distinguishes a contractual vertical marketing system from other types?
What distinguishes a contractual vertical marketing system from other types?
In the context of evaluating channel alternatives, what does 'channel power dynamics' refer to?
In the context of evaluating channel alternatives, what does 'channel power dynamics' refer to?
What is the role of retailers within the distribution system?
What is the role of retailers within the distribution system?
What does 'omnichannel retailing' primarily focus on?
What does 'omnichannel retailing' primarily focus on?
Which responsibility must channel members agree upon?
Which responsibility must channel members agree upon?
What is the purpose of marketing logistics?
What is the purpose of marketing logistics?
Which type of distribution sells products in as many places as possible?
Which type of distribution sells products in as many places as possible?
Flashcards
Business Analysis
Business Analysis
The process of analyzing potential new product sales, costs, and profit projections to determine if it aligns with company goals.
Product Development
Product Development
Transforming a product concept into a tangible product, ensuring its viability for the marketplace.
Test Marketing
Test Marketing
Testing a new product and its marketing plan in real-world settings to gauge consumer response.
Commercialisation
Commercialisation
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Innovation Management System
Innovation Management System
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Innovation-Oriented Company Culture
Innovation-Oriented Company Culture
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New Product Development in Turbulent Times
New Product Development in Turbulent Times
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Price Marketing
Price Marketing
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Relationship Marketing
Relationship Marketing
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Upstream Partners
Upstream Partners
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Downstream Partners
Downstream Partners
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Supply Chain Management
Supply Chain Management
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Retail Price Maintenance
Retail Price Maintenance
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Psychological Pricing
Psychological Pricing
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Reference Prices
Reference Prices
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Promotional Pricing
Promotional Pricing
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Geographical Pricing
Geographical Pricing
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Freight-absorption
Freight-absorption
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Dynamic Pricing
Dynamic Pricing
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International Pricing
International Pricing
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International Prices
International Prices
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Cost-plus Pricing
Cost-plus Pricing
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Good-value Pricing
Good-value Pricing
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Everyday Low Pricing (EDLP)
Everyday Low Pricing (EDLP)
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High-low Pricing
High-low Pricing
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Value-added Pricing
Value-added Pricing
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Competition-based Pricing
Competition-based Pricing
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Target Costing
Target Costing
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External and Internal Factors Affecting Price
External and Internal Factors Affecting Price
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Choosing Communication Media
Choosing Communication Media
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Personal Communication
Personal Communication
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Opinion Leaders
Opinion Leaders
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Buzz Marketing
Buzz Marketing
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Non-Personal Communication
Non-Personal Communication
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Message Impact
Message Impact
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AIDA Framework
AIDA Framework
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Communication Objectives
Communication Objectives
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Marketing Channel
Marketing Channel
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Channel Level
Channel Level
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Direct Marketing Channel
Direct Marketing Channel
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Indirect Marketing Channel
Indirect Marketing Channel
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Channel Conflict
Channel Conflict
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Horizontal Conflict
Horizontal Conflict
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Vertical Conflict
Vertical Conflict
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Horizontal Marketing Systems (VMS)
Horizontal Marketing Systems (VMS)
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Vertical Marketing Systems (VMS)
Vertical Marketing Systems (VMS)
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Corporate VMS
Corporate VMS
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Contractual VMS
Contractual VMS
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Administered VMS
Administered VMS
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Franchise Organization
Franchise Organization
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Intensive Distribution
Intensive Distribution
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Exclusive Distribution
Exclusive Distribution
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Study Notes
Course Information
- Professor: Fernando Soria Prados
- Number of sessions: 25
- Duration of homework/materials viewing: 10 days
- Intermediate grades: 1 - 3%, 2 - 3%, 3 - 3%
- Practical case studies: 1, 2
Part I: Introduction to the Course (Session 1)
Part II: The Four Pillars of Marketing Mix (Session 2 - 16)
- Strategic planning crucial before working on the 4Ps
8.1 What is a Product?
- Product encompasses anything offered in a market for purchase, use, or consumption satisfying needs/wants.
- Levels of a product:
- Core Customer Value: the fundamental need the customer is fulfilling.
- Actual Product: The tangible product with its characteristics (brand name, quality, packaging, design, and features).
- Augmented Product: Additional features like warranty, delivery, and after-sale service.
8.2 Product & Service Decisions
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Product attributes: Key characteristics impacting a product's ability to satisfy customer needs.
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Quality: Crucial aspect influencing customer satisfaction.
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Total quality management
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Return on quality
-
Performance quality
-
Conformance quality
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Brand: Differentiates a product.
-
Managing a brand is vital.
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Positioning: Various levels, including attributes, benefits, beliefs, and values.
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Brand selection and protection: Considerations like ease of pronunciation, memorability, extendibility, and ability for legal registration.
8.3 Services Marketing
- Types: Government, private NGOs, business organizations.
- Characteristics:
- Intangibility
- Inseparability
- Variability
- Perishability
8.4 Brand Strategy: Building Strong Brands
- Brand equity: Indicates a brand's ability to capture consumer preference and loyalty.
- Brand Value: Total financial value of a brand, which is the difference between balance sheet value and market capitalization value.
9.1 New Product Development Strategy
- Acquisition, patent/license, and product modifications/improvements.
9.2 New Product Development Process
- Idea generation
- Idea screening
- Concept development and testing
- Marketing strategy, development
- Business analysis.
- Product development
- Commercialization
10.1 What is a Price?
- Price: Amount charged for a product or service. Value customers exchange for the benefit of owning/using the product/service.
- Good to follow trends.
10.2 3 Major Price Strategies
- Cost-based pricing: Sets prices based on production, distribution, and sales costs.
- Customer value-based pricing: Adjusts prices according to customer perceptions of product value.
- Competition-based pricing: Sets prices relative to competitors' strategies, costs, and market offerings.
10.3 External and Internal Factors
- Balancing consumer needs with costs and price preferences.
- Various types of competition include pure, monopolistic, oligopoly, and monopoly.
- Demand-price relationship: Price elasticity of demand.
11.1 Major Strategies for New Products
- Market skimming: Initial high prices to skim revenue from segments.
- Market penetration: Low prices to attract buyers.
11.2 Maximize Profit
- Product line pricing: Differentiating products within a line.
- Optional product pricing: Offering add-ons to products.
- Captive pricing: Offering products dependent on others.
- By-product pricing: Pricing secondary products.
- Product bundle pricing: Combining products at a reduced price.
11.3 Price Adjustment
- Price discounting: Reduction to match customer response
- Discount and Allowance pricing
11.4 Responding to Price Changes
- Initiating price changes
- Buyer's reactions to changes: Product and Company Greed
- Competitor reactions
12.1 Why Companies Use Marketing Channels
- Supply Chain and value delivery networks
- Upstream, downstream, and demand chain
- Value delivery network
- Marketing Channels
- Interdependent organizations
- How members add value- transforming assortment
- Importance of channels, direct vs. indirect
12.2 How Channel Members Interact - Channel Behavior
- Conventional vs. Vertical Marketing Systems (VMS)
- Multi-channel distribution systems
- Disintermediation
12.3 Alternatives - Marketing Channel Design
- Analyzing consumer needs
- Setting channel objectives
12.4 Select, Motivate, Evaluate
13.1 Role of Retailers
- Retailing activities selling directly to final customers
- Omnichannel retailing- combining online, in-store, and mobile shopping.
14.1 5 Promotion Mix Tools
- Promotion mix: Specific blend of promo used to communicate value and build customer relationships.
- Advertising tools
- Sales promotion tools
- Personal selling tools
- Public relations tools
- Direct & digital marketing tools
14.2 Changing Communications Landscape
- Changing communications landscape
- New marketing communications model. New opportunities in marketing from old media to digital (social and mobile).
- Integrating the firm's various communication channels.
14.3 Communication Process
- Steps in the process: Identify target audience, determine communications objectives, design message, select message source, collect feedback.
- Structure and format: How to say it
14.4 Setting Promotion Budget
- Methods: Affordable, Percentage-of-Sales, Competitive-Parity, and Objective-and-Task
15.1 Role of Advertising
- Advertising as a Paid form of Nonpersonal presentation
- Different types of advertising (informative, persuasive, and reminder)
- Objectives setting, communication, sales budget, message, media, evaluations, and returns
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