Marketing Management Reconsidered - Session 2

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Questions and Answers

What is the primary function of a brand according to the provided definition?

  • To provide a common name for all products.
  • To create identical products in the market.
  • To influence customer perception and behavior. (correct)
  • To ensure legal protection of intellectual property.

Which of the following elements is NOT included in the definition of a brand?

  • Market share analysis. (correct)
  • Differentiating from competitors.
  • A set of signs indicating origin.
  • Creating value for the business.

Which type of intellectual property is specifically focused on the divergence among competitors?

  • Patent rights.
  • Related rights of performers.
  • Trademark law. (correct)
  • Copyright.

What is the aspect of a brand that is indicated by a name and distinct signs?

<p>Brand identity. (C)</p> Signup and view all the answers

What does the term 'brand equity' most closely relate to?

<p>The overall value created by the brand. (C)</p> Signup and view all the answers

Which of the following aspects is closely associated with industrial property in the context of brands?

<p>Domain names. (C)</p> Signup and view all the answers

In brand terminology, what is the significance of 'mental representations' in customer perception?

<p>They influence how customers view and interact with the brand. (D)</p> Signup and view all the answers

Which scenario best represents a brand extension?

<p>A car brand introduces a line of bicycles under the same brand name. (B)</p> Signup and view all the answers

What distinguishes a continuous brand extension from a discontinuous brand extension?

<p>Continuous extensions maintain the same technology as the original brand. (C), Discontinuous extensions require more customer education. (D)</p> Signup and view all the answers

In what way does brand management focus on existing product categories?

<p>By enhancing customer loyalty through continuous brand extension. (D)</p> Signup and view all the answers

What characterizes an indirect brand extension?

<p>It applies the brand to a completely unrelated product category. (D)</p> Signup and view all the answers

Which type of brand development strategy utilizes new technologies compared to its original know-how?

<p>Discontinuous brand extension (D)</p> Signup and view all the answers

What does a brand's vision and purpose primarily represent?

<p>Its way of seeing the world and overarching goals (C)</p> Signup and view all the answers

How does the mission of a brand differ from its vision?

<p>Mission outlines how a brand will achieve its vision in society (C)</p> Signup and view all the answers

In terms of brand management, what defines the target of the brand?

<p>The various audiences addressed by the brand (A)</p> Signup and view all the answers

What components are included in the physical attributes of a brand?

<p>Logo, colors, scents, and other tangible elements (D)</p> Signup and view all the answers

Which of the following best describes brand values and personality?

<p>The culture and character traits defining the brand (A)</p> Signup and view all the answers

Which statement best differentiates brand identity from brand image?

<p>Brand identity relates to internal perceptions, while brand image pertains to external perspectives (C)</p> Signup and view all the answers

What is a primary component of a brand's promise?

<p>The role and responsibilities the brand takes in society (A)</p> Signup and view all the answers

Which of the following best exemplifies a strong brand purpose?

<p>To create sustainable products that enhance quality of life (C)</p> Signup and view all the answers

What aspect of brand identity helps in justifying its success?

<p>Defined qualities and cultural fit (A)</p> Signup and view all the answers

What does a brand extension involve?

<p>Launching a new product category under an existing brand (C)</p> Signup and view all the answers

Which type of range extension maintains the existing positioning of a brand?

<p>Horizontal range extension (B)</p> Signup and view all the answers

What characterizes a vertical range extension from a brand?

<p>It involves introduction of products at different quality and price levels. (B)</p> Signup and view all the answers

Which of the following best describes upward extensions in a brand?

<p>Expanding product line with superior quality and higher price levels (B)</p> Signup and view all the answers

What is a key characteristic of downward extensions in brand management?

<p>They introduce products that are perceived as having lower quality. (A)</p> Signup and view all the answers

In the context of brand development, what does range complement refer to?

<p>Adding new products that enhance the brand's original offerings. (C)</p> Signup and view all the answers

What is the primary concern when executing a downward extension?

<p>Brand dilution and loss of perceived quality. (D)</p> Signup and view all the answers

What is the objective of horizontal range extension?

<p>To introduce variations at the current quality level of the brand. (D)</p> Signup and view all the answers

What would be a likely outcome of a successful upward extension?

<p>Strengthened brand loyalty among premium customers. (D)</p> Signup and view all the answers

Which of the following strategies does NOT relate to brand extension?

<p>Creating a new logo to appeal to a younger demographic. (C)</p> Signup and view all the answers

What is characterized by introducing a product in a different quality and price level compared to existing brand products?

<p>Vertical range extension (D)</p> Signup and view all the answers

Which of the following options exemplifies a downward extension?

<p>A budget pendant priced at €300 (D)</p> Signup and view all the answers

What is the outcome of a horizontal range extension?

<p>Maintaining the same perceived quality as existing products (D)</p> Signup and view all the answers

Which statement best describes an upward extension?

<p>It offers products of superior quality at a higher price level. (D)</p> Signup and view all the answers

What distinguishes range complement from range extension?

<p>Range complement introduces new product categories. (B)</p> Signup and view all the answers

In which scenario would a company most likely employ a brand extension strategy?

<p>To move into a different product category entirely (C)</p> Signup and view all the answers

Which of the following best exemplifies a sweet Alhambra pendant in the context of range extension?

<p>A horizontal range extension within the same quality level (A)</p> Signup and view all the answers

What is a potential risk associated with downward extensions?

<p>Diluting the brand's luxury perception (C)</p> Signup and view all the answers

Which type of extension would involve maintaining existing brand positioning while adding similar products?

<p>Horizontal range extension (A)</p> Signup and view all the answers

What motivates brands to implement vertical range extensions?

<p>To reach higher market segments with premium offerings (A)</p> Signup and view all the answers

Flashcards

Brand Definition

A brand is a name and set of signs representing a product's origin. It distinguishes it from competitors, influencing customer perceptions and behaviors to create value for the business.

Brand's Role

A brand differentiates products, creates customer perception, and builds business value.

Intellectual Property & Brands

Brands are protected by intellectual property laws like trademarks, copyrights, and patents.

Trademark Law

Legal framework defining and protecting brand names and designs.

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Literary Property

Copyright and related rights protecting literary, artistic works (e.g., a book, song).

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Industrial Property

Patents protect inventions. Trademark Laws protect brand names/designs.

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Domain Names

Web addresses are distinctive brand elements under trademark law.

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Brand Platform

The fundamental characteristics and core values underlying a brand's identity.

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Vision & Purpose

The overall aspirations and desired impact of a brand/company on the world.

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Mission & Promise

The brand's strategies and actions to realize its vision and roles in society.

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Target of the Brand

The specific groups of people a brand aims to reach and serve.

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Values, Culture & Personality

The key principles and characteristics embodying a brand's identity.

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Brand Identity

The intended and consistent set of characteristics embodied by a brand.

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Brand Image

How a brand is perceived and understood by the consumers.

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Brand Strategy

The coherent plan guiding a brand's efforts in the marketplace to achieve identified goals.

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Authentic Brand Activism

Transparent, strategically integrated efforts demonstrating a brand's genuine commitment to social causes.

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Brand Extension

Introducing a new product or service under an existing brand name to reach a new market segment.

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Direct Brand Extension

Extending a brand into a new product category closely related to its existing product line, leveraging existing strengths and brand image.

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Indirect Brand Extension

Extending a brand into a product category unrelated to its original offering, aiming to capitalize on brand recognition and customer loyalty.

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Continuous Brand Extension

Expanding a brand into new product categories while staying true to its original core competencies and brand image.

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Discontinuous Brand Extension

Expanding a brand into a new product category using new technologies or techniques, potentially requiring a shift in brand image and perception.

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Range Complement

Adding a new product within the same existing product category, maintaining the same perceived quality and pricing.

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Horizontal Range Extension

Adding a new product with a similar perceived quality and price level as other existing brand products.

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Vertical Range Extension

Adding a new product with a different quality and price level than other existing brand products.

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Upward Extension

Adding a new product with a higher quality and price level than the existing ones.

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Downward Extension

Adding a new product with a lower quality and price level than the existing ones.

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Brand Development Typology

A framework for understanding different approaches to expanding an existing brand, categorized based on product category and positioning.

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Existing Product Category

The current product category the brand operates in.

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New Product Category

A completely different product category that the brand is considering entering.

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Study Notes

Marketing Management Reconsidered - Session 2

  • Session Title: Brand Management: How to Manage a Brand Sustainably?
  • Lecturer: Yannick Le Genissel
  • Session Structure: The session covers various aspects of brand management, encompassing brand definition, identity, value assessment, architecture, and more.

Session 2.1: Brand Definition

  • Definition: A brand is a name and a set of signs that indicate the origin of an offer, differentiate it from competitors, influence consumer perception and behavior, and create value for the business.
  • Elements: The elements include, but are not limited to, names, logos, colors, and patterns.

Session 2.2: Brand Identity

  • Definition: Brand Identity is the embodiment of a brand's personality, its overall character and its essence.
  • Example Elements: Physical aspects, personality traits, cultural trends that inspire the brand and the consumer.

Session 2.3: Brand Value Assessment

  • Purpose: To evaluate the financial and consumer value of the brand.
  • Methods: Using frameworks to analyze brand equity and identify areas for improvement. Financial values (e.g., Interbrand ranking) of brands are part of this assessment.

Session 2.4: Brand Architecture

  • Definition: A strategic plan or structure that explains how different products or services will fit together under the company's brand umbrella.
  • Key aspects: Positioning and creating consistency.

Sessions and Group Projects Progress

  • Session Schedule: Provides a structured overview of the sessions related to marketing strategy, including specific topics, workshops and projects, dates, and schedules of submission. Covers topics including branding, segmentation, positioning, the product mix, mix pricing strategy, distribution strategies, communications strategies and individual quizzes/examinations.
  • Progress Tracking: Organizes the tasks and activities for students' sessions and projects.

Brand Is a Name

  • Intellectual Property: Includes copyright, patent rights, trademarks and domain names.
  • Right creation: Registering in a given country / region
  • Specificity: Class of products and services, 3 minimum criteria
  • Protection period: 10 years renewable, different periods depending on creation rights.
  • Loss of right: For lack of use (not specifically defined in relation to brand rights).

Brand is a Set of Signs: Graphics

  • Graphics: Covers colours and patterns, typography and logos as integral parts of a brand.

Brand Is a Set Of Signs: Emblems

  • Brand representation: Uses different elements like logotypes, symbols, taglines and jingles to explain how brands create and present their identity, which is important in branding strategies.
  • Examples: Illustrative examples of different brands to explain branding strategies, employing different emblems.

Brand Life

  • Brand Evolution: Examines the historic development of brands using examples (e.g., Amazon, IKEA, Starbucks and Caisse d'Epargne). Illustrates evolving logos and branding through time.

Brand Identity & Purpose

  • Brand Identity Definition: Defines brand identity using the Kapferer Prism.
  • Purpose Definition: Defines corporate purpose as a guiding reason that inspires a company's actions to benefit both local and global society.
  • Purpose Rise: This section explains how purpose can drive a company's strategy and improve its positioning in the industry. (based on external examples, such as Larry Fink's letter to CEO's of BlackRock).

Brand Activism

  • Definition: Brand activism involves taking actions on behalf of society, promoting social, environmental, or economic reforms to benefit communities.
  • Types: There are individual and collective forms of brand activism.

Brand Platform—DNA of a Brand

  • Components: Identifies and defines the vision, purpose, mission, target audiences, values, culture, and personality as defining features of a brand.
  • Examples: Provides specific examples from companies like IKEA and Danone.

Brand Identity Vs. Brand Image

  • Difference: Examines the distinction between brand identity and brand image by explaining the relationship between sender (brand identity—internal), messages, and receiver (brand image—external perceptions).

Brand Equity

  • Definition: Represents a brand's monetary value and its impact on consumers' perception when considering a product and its campaigns.
  • Types: Differentiates and explains the financial value and consumer perception of brand equity.

Types of Brands

  • Single-Product Brand: Has a narrow focus and targets a single product or range of products with a defined positioning.
  • Umbrella Brand: A brand that combines several different or uncorrelated products under a single umbrella, such as Honda, for example.
  • Double Brand: Includes a mother brand (or umbrella brand) that endorses a surrogate brand (often single-product)

Brand Development Typology

  • Categories: Provides a taxonomy or framework for understanding how to expand branding to encompass new products or markets. (Includes direct extensions, indirect extensions, continuous and divergent variations).

Workshops 2-Brand Analysis & Management

  • General Principles: Provides methods and techniques to effectively analyze a company and create a comprehensive plan (that considers strengths and weaknesses) for future action.
  • Workshop #2 Guidelines: Offers a guideline to effectively conduct the workshop, including actions, such as analyzing a company's purpose, and designing a new brand offer.

Example of Kapferer Identity Prism

  • Application example: Shows a practical example using the famous brand "Palais des Thés."
  • Elements: Examines elements like the physical aspects, relationship and culture in a practical example (Palais des Thés).

Internal SWOT Integrating Purpose Assessment

  • Activity: Explains how to do strategic SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis of a product or brand from an internal perspective, linking it with purpose.

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