Marketing Management: New Market Development

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Questions and Answers

Which of the following is NOT a major influence on Business Buyer Behavior?

  • International factors (correct)
  • Environmental factors
  • Cultural factors
  • Psychological factors

What is the most popular basis for segmenting customer groups?

  • Psychographic
  • Geographic
  • Behavioral
  • Demographic (correct)

Which method involves screening a large number of product ideas against an organization's objectives?

  • Idea screening (correct)
  • Concept testing
  • Market testing
  • Product development

What does behavioral segmentation divide buyers based on?

<p>Knowledge and usage (C)</p> Signup and view all the answers

What is the term for the way a product is perceived in the minds of consumers?

<p>Positioning (B)</p> Signup and view all the answers

Which of the following describes psychographic segmentation?

<p>Based on lifestyle characteristics (A)</p> Signup and view all the answers

What is the definition of the term 'product' in marketing?

<p>Anything offered to a market to satisfy needs (C)</p> Signup and view all the answers

What does intensive distribution mean?

<p>Wide distribution through all available channels (B)</p> Signup and view all the answers

What is the purpose of the international monetary system?

<p>To establish rules for currency value and exchanges (C)</p> Signup and view all the answers

Which currency was considered the most important from 1821 to 1918?

<p>British Pound (C)</p> Signup and view all the answers

What does the term 'trade' refer to in an economic context?

<p>The exchange of goods, services, assets, or money (B)</p> Signup and view all the answers

What are limitations of exporting often constrained by?

<p>Transportation costs and trade barriers (A)</p> Signup and view all the answers

What does the eclectic paradigm argue regarding foreign direct investment?

<p>Two additional factors must be considered beyond previous discussions (A)</p> Signup and view all the answers

What was the view of Anglo-Saxon countries regarding the relationship between the state, market, and civil society?

<p>They consider them as separate, competitive, and antagonistic (C)</p> Signup and view all the answers

Which economic theory refers to the government promoting exports and discouraging imports to accumulate wealth?

<p>Mercantilism (C)</p> Signup and view all the answers

What does the term 'self-reference criterion' imply in decision-making?

<p>Unconscious reference to one’s own cultural values (A)</p> Signup and view all the answers

What is the concept that describes a country exporting goods and services for which it is more productive than other countries?

<p>Absolute Advantage (A)</p> Signup and view all the answers

Which theory was developed by Eli Heckscher and Bertil Ohlin regarding a country's comparative advantage?

<p>Heckscher-Ohlin Theory (A)</p> Signup and view all the answers

What describes a firm's approach to address social or environmental problems by doing the minimum required legally?

<p>Defensive (A)</p> Signup and view all the answers

Which term refers to the costs associated with negotiating, monitoring, and enforcing a contract?

<p>Transaction Costs (D)</p> Signup and view all the answers

What occurs when a firm directly invests in new facilities to produce or market in a foreign country?

<p>Foreign Direct Investment (C)</p> Signup and view all the answers

Which concept refers to knowledge spillovers when companies in the same industry are located in close proximity?

<p>Externalities (A)</p> Signup and view all the answers

What term is used to describe an unconscious reference to one's own cultural values when making decisions?

<p>Self-Reference Criterion (A)</p> Signup and view all the answers

Which term describes the evolution of marketing strategies over time?

<p>Product Life-Cycle Theory (D)</p> Signup and view all the answers

Flashcards

E-Commerce

Selling products to customers and industrial buyers using the internet.

Channel Length

Number of levels in a distribution channel.

Demographic Segmentation

Dividing a market based on factors like age, gender, income, or location.

Psychographic Segmentation

Dividing a market based on lifestyles, personality, or social class.

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Positioning

How consumers perceive a product in relation to competitors.

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Behavioral Segmentation

Dividing a market based on how customers use or respond to a product.

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New Product Development

Creating new products or improving existing ones through research.

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Idea Screening

Eliminating weak product ideas based on feasibility and alignment with business goals.

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International Monetary System

A set of rules and institutions that govern how countries value and exchange their currencies. It helps balance international payments and receipts.

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Balance of Payments

A record of all economic transactions between residents of a country and the rest of the world. It provides information about the health of a nation's economy.

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Gold Standard

A monetary system where countries agree to buy or sell their paper currencies for gold at a fixed price. This allows for the free exchange of gold.

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British Pound

The dominant global currency from 1821 to 1918.

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Anglo-Saxon Approach

A view where the state, the market, and civil society are seen as separate, competitive, and opposed forces.

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International Trade

The exchange of goods, services, assets, or money between residents of two countries.

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Limitations of Exporting

Factors that can hinder an exporting strategy, such as transportation costs and trade barriers.

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Internationalization Theory

A theory explaining the rationale and direction of foreign direct investment, considering factors beyond traditional economic explanations. Also known as market imperfections.

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Protectionists

Individuals or groups who advocate for policies that restrict international trade, such as tariffs or quotas, to protect domestic industries from foreign competition.

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Absolute Advantage

A country's ability to produce a good or service more efficiently (using fewer resources) than another country.

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Comparative Advantage

A country's ability to produce a good or service at a lower opportunity cost than another country.

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Heckscher-Ohlin Theory

A theory explaining international trade patterns based on differences in the relative abundance of factors of production (e.g., labor, capital) between countries.

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Product Life-Cycle Theory

A model describing the evolution of marketing strategies for a new product over time, moving from introduction to growth, maturity, and decline stages.

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Foreign Direct Investment (FDI)

An investment made by a company or individual in a foreign country, with the purpose of controlling and managing a foreign business.

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Gross Fixed Capital Formation

The total amount of capital investment in factories, stores, office buildings, and other fixed assets in a country.

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Externalities

The effects of a company's actions on third parties (those not directly involved in the transaction), which can be positive (e.g., spillover knowledge) or negative (e.g., pollution).

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Study Notes

Marketing Management

  • New Market Development:
    • Influences on Business Buyer Behavior: International is NOT a major influence.
    • E-commerce: Means by which products are sold online to business customers.
    • Channel Length: Number of levels in a distribution channel.
    • Demographic Segmentation: Most popular method, segments based on needs, wants, and usage.
    • Psychographic Segmentation: Dividing by social class, lifestyle, or personality characteristics.
    • Product Positioning: How consumers perceive a product relative to competitors.
    • Behavioral Segmentation: Dividing based on consumer knowledge, attitudes, uses, or responses.
    • Product: Anything offered to a market to satisfy needs and wants.
    • New Product Development: Creating original products or improvements.
    • Idea Screening: Eliminating product ideas based on objectives, policies, feasibility, and financial viability.
    • Behavioral Segmentation Determinants: Marital status is NOT a determinant.
    • Concept Testing: Presenting the product concept to consumers for feedback.
    • Segmentation: Dividing market into segments with distinct needs, typically requiring separate marketing strategies.
    • Intermediaries: Experts in displaying, merchandising, and providing convenient shopping locations.
    • Intensive Distribution: Using all available outlets to distribute a product.

International Marketing

  • Ethics: Individual's beliefs about right or wrong decisions.
  • Corporate Social Responsibility (CSR): Obligations an organization has to protect and enhance society.
  • International Monetary System: Rules for valuing and exchanging currencies.
  • Balance of Payments: Records of international transactions, indicating a country's economic health.
  • Gold Standard: Countries agree to trade currencies for gold.
  • British Pound: Most important currency between 1821 and 1918.
  • Anglo-Saxon Approach: State, market, and civil society are viewed separately and competitively.
  • Trade: Voluntary exchange of goods, services, or money.
  • International Trade: Trade between residents of different countries.
  • Limitations of Exporting: Transportation costs and trade barriers can limit exporting strategies.
  • Internationalization Theory: Market imperfections and related issues constrain exporting.
  • Eclectic Paradigm: Additional factors influencing foreign direct investment alongside traditional factors.
  • Offshore Production: Home country concerns about negative economic effects of international production.
  • Self-Reference Criterion: Unconsciously using one's own culture as a standard for judgment.
  • Mercantilism: Promote exports, discourage imports to increase gold holdings.
  • Protectionists: Advocates of mercantilist policies.
  • Absolute Advantage: Focus on exporting products where a country has higher productivity.
  • Comparative Advantage: Focus on exporting products in which a country has a greater relative productivity than other countries.
  • Heckscher-Ohlin Theory: Country comparative advantage is due to relative factor endowments.
  • Product Life Cycle Theory: Describes the evolution of marketing strategies.
  • New Product Stage: Firm introduces a new product in the domestic market that fulfills a need.
  • Obstructionist: Minimum corporate social responsibility.
  • Defensive: Meet legal requirements and focuses on profit generation.
  • Accommodative: Meets ethical and legal requirements and may exceed minimum expectations.
  • Corporate Social Audit: Thorough analysis of company social performance.
  • Transaction Costs: Costs associated with negotiating, monitoring, and enforcing contracts.
  • Foreign Direct Investment (FDI): Investment in facilities for production/marketing in a foreign country
  • Gross Fixed Capital Formation: Summary of capital invested in infrastructure (factories, etc).
  • Externalities: Knowledge spillovers from companies sharing a geographic location.

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