Marketing Glossary Quiz

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Questions and Answers

What is the definition of bias?

  • A neutral viewpoint towards a person or thing
  • A tendency to remain open-minded towards different perspectives
  • The act of making fair and unbiased judgments
  • An inclination to have a certain perspective in favor of, or against, a person, group of people, or thing; prejudice (correct)

What are cookies in the context of websites?

  • Virtual tokens used for website access
  • Small cakes or sweet treats offered to website visitors
  • Encrypted data used for secure website transactions
  • Text files that are put on a website visitor’s hard disk and then later retrieved during subsequent visits to the site to track internet behavior (correct)

What does cultural sensitivity entail?

  • Ignoring cultural differences
  • Enforcing a single cultural norm on everyone
  • Being aware and accepting of cultural differences (correct)
  • Promoting one's own culture over others

What is customer loyalty in business terms?

<p>The customer’s preference for a business; usually expressed in regular purchases from the business (A)</p> Signup and view all the answers

What is digital marketing?

<p>Any marketing that involves the use of digital channels, such as search, social, websites, and chat, on multiple devices to promote products and services (C)</p> Signup and view all the answers

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