Marketing Fundamentals Quiz

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Questions and Answers

What is the primary component of the 7 Ps of the marketing mix?

  • Promotion
  • People
  • Process
  • Product (correct)

What term is used to refer to the tactical or operational part of a marketing plan?

  • Marketing mix (correct)
  • Consumer behavior
  • Market analysis
  • Market segmentation

Which element is included in the 7Ps of the services marketing mix but not in the 4Ps?

  • Place
  • Process (correct)
  • Price
  • Promotion

What does marketing involve communicating to customers for the purpose of promoting or selling?

<p>Value of a product, service, or brand (D)</p> Signup and view all the answers

What is the art and science of getting, keeping, and growing customers through creating superior customer value?

<p>Delivering and communicating superior customer value (A)</p> Signup and view all the answers

What is the term used for informing customers about a product, including advertising, public relations, and sales promotion?

<p>Promotion (B)</p> Signup and view all the answers

Which aspect of the marketing mix refers to the processes involved in delivering products and services to the customer?

<p>Process (D)</p> Signup and view all the answers

What is the term used for the linchpin of a successful marketing strategy, without which the product may fail to sell?

<p>People (C)</p> Signup and view all the answers

Which factor affects the value of a product as perceived by the consumer and is often used as a means of judging its quality?

<p>Price (D)</p> Signup and view all the answers

Where are products sold besides shops, including door-to-door and online sales locations?

<p>Place (B)</p> Signup and view all the answers

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