Marketing Fundamentals Quiz
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Questions and Answers

What is the primary component of the 7 Ps of the marketing mix?

  • Promotion
  • People
  • Process
  • Product (correct)
  • What term is used to refer to the tactical or operational part of a marketing plan?

  • Marketing mix (correct)
  • Consumer behavior
  • Market analysis
  • Market segmentation
  • Which element is included in the 7Ps of the services marketing mix but not in the 4Ps?

  • Place
  • Process (correct)
  • Price
  • Promotion
  • What does marketing involve communicating to customers for the purpose of promoting or selling?

    <p>Value of a product, service, or brand</p> Signup and view all the answers

    What is the art and science of getting, keeping, and growing customers through creating superior customer value?

    <p>Delivering and communicating superior customer value</p> Signup and view all the answers

    What is the term used for informing customers about a product, including advertising, public relations, and sales promotion?

    <p>Promotion</p> Signup and view all the answers

    Which aspect of the marketing mix refers to the processes involved in delivering products and services to the customer?

    <p>Process</p> Signup and view all the answers

    What is the term used for the linchpin of a successful marketing strategy, without which the product may fail to sell?

    <p>People</p> Signup and view all the answers

    Which factor affects the value of a product as perceived by the consumer and is often used as a means of judging its quality?

    <p>Price</p> Signup and view all the answers

    Where are products sold besides shops, including door-to-door and online sales locations?

    <p>Place</p> Signup and view all the answers

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