Marketing Fundamentals Quiz
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Questions and Answers

Which of the following is an example of a pure tangible good in service marketing?

  • Software as a service (SaaS)
  • Insurance
  • Soap (correct)
  • Consulting services
  • What is the defining characteristic of a service in marketing?

  • It always leads to the ownership of something tangible
  • It is a physical product with accompanying services
  • It is intangible and does not result in ownership of anything (correct)
  • It is always tied to a physical good
  • In service marketing, what type of offering is a car accompanied by one or more services?

  • Specialty good
  • Consumer good
  • Tangible good with accompanying services (correct)
  • Hybrid offering
  • What is the importance of high-quality supporting services for technologically advanced products in service marketing?

    <p>They enhance the customer experience and product value</p> Signup and view all the answers

    What is the distinguishing factor between a pure tangible good and a tangible good with accompanying services in service marketing?

    <p>The presence or absence of accompanying services</p> Signup and view all the answers

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