Marketing Concepts Quiz
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Questions and Answers

Which pricing model is currently the most popular?

  • Cost-plus pricing
  • Freemium (correct)
  • Value-based pricing
  • Dynamic pricing

Marketing is common sense.

False (B)

What are the three types of customer equity?

Value equity, brand equity, relationship equity

Selling is ______ focused while marketing is ______ focused.

<p>internally; externally</p> Signup and view all the answers

Match the following marketing concepts with their definitions:

<p>Market Penetration = Selling an existing product to an existing market Freemium Model = Offering basic services for free with premium options Churn Rate = Rate at which customers stop using a product Diversification = Expanding into new markets or product lines</p> Signup and view all the answers

Which of the following is NOT a type of value equity?

<p>Service (D)</p> Signup and view all the answers

Mass marketing is still considered a viable and effective marketing practice.

<p>False (B)</p> Signup and view all the answers

What does STP stand for in marketing?

<p>Segmentation, Targeting, Positioning</p> Signup and view all the answers

Which of the following is NOT a criterion considered when assessing and selecting target segments?

<p>Historical sales data from unrelated markets (A)</p> Signup and view all the answers

Segmentation bases reflect benefits sought by customers.

<p>True (A)</p> Signup and view all the answers

What two IMC components build long-term brand equity?

<p>Advertising &amp; Public Relations</p> Signup and view all the answers

For customer segmentation, ( ), ( ), and ( ) are contemporary approaches, but ( ) is considered the best approach.

<p>Demographics, Psychology, Usage; Needs/Benefits</p> Signup and view all the answers

Match the following types of positioning changes in target segmentation:

<p>Strengthen Positioning = Enhancing the existing market position Create New Position = Establishing a new market identity Reposition = Changing the perception of the product in the market</p> Signup and view all the answers

Which of the following statements is true regarding a good segmentation base?

<p>The dimensions should not be highly correlated. (D)</p> Signup and view all the answers

The STP process includes a step where you develop a Customer Value Proposition (CVP) for the target segments.

<p>True (A)</p> Signup and view all the answers

Name two characteristics of informative advertising.

<p>Brand name and Logo</p> Signup and view all the answers

Flashcards

First step of marketing and selling

Identifying human needs.

Successful marketing vs. other business processes

Can generate higher revenue growth than other business processes.

Marketing myths

Marketing is selling, an expense center, soft, and common sense.

Value of Marketing

Identify customer needs and develop fulfilling products/services.

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Marketing Eras

Production, Product, Selling, and Marketing Orientations.

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Customer Lifetime Value (CLV)

Cumulative profit from a customer over their relationship.

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Market Penetration

Selling existing products to an existing market.

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Market Growth Strategies

Market penetration, market expansion, product development, diversification.

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Segmentation, Targeting, Positioning (STP)

A marketing framework that helps companies understand their customers, choose the best customer groups to focus on, and develop unique value propositions for those groups.

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Needs/Benefits Approach

A customer segmentation method that focuses on the needs and benefits customers seek when purchasing products, rather than demographic characteristics.

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Segmentation Base

A set of criteria used to classify customers into different groups based on shared characteristics.

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Good Segmentation Bases

Criteria that should group customers based on their needs and motivations to buy, not on highly correlated traits.

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Positioning Changes

Adjustments to a product's position in the market for target segments include strengthening current position or developing a new market position for a new target audience.

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IMC Components

Five key elements of integrated marketing communications which, when combined, create a cohesive brand message: advertising, direct marketing, sales promotion, personal selling, and public relations.

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Buyer Readiness Stages

The steps a customer goes through to be ready to buy a product.

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Informative Advertising

Advertising that focuses on providing detailed information about a product or service to persuade.

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