Marketing Concepts Quiz
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Questions and Answers

Which type of goods are primarily concerned with immediate purchase without deep thought?

  • Unsought goods
  • Convenience goods (correct)
  • Shopping goods
  • Specialty goods
  • What category do stocks and bonds fall under according to the product classifications?

  • Industrial goods
  • Real property
  • Consumer goods
  • Financial property (correct)
  • What is one characteristic of services that distinguishes them from tangible goods?

  • They can be owned
  • They are produced and consumed simultaneously (correct)
  • They are always purchased in large quantities
  • They require extensive storage
  • Which type of goods require more effort in the purchasing process due to higher involvement?

    <p>Shopping goods (D)</p> Signup and view all the answers

    In what manner do places compete to attract attention?

    <p>By developing unique tourism experiences (D)</p> Signup and view all the answers

    What is the main purpose of the new product development process?

    <p>To react to market signals and ensure growth (B)</p> Signup and view all the answers

    Which of the following best describes 'unsought goods'?

    <p>Items that depend on advertising for sales (B)</p> Signup and view all the answers

    What is a primary factor that can distinguish durable goods from non-durable goods?

    <p>Durable goods provide lasting satisfaction (B)</p> Signup and view all the answers

    What defines a high-tech product?

    <p>Products that reflect current levels of technological advancement. (A)</p> Signup and view all the answers

    Which among the following is NOT classified as a mid-tech product?

    <p>Satellite systems (C)</p> Signup and view all the answers

    What is the main purpose of a product?

    <p>To serve as a solution to customers' problems. (C)</p> Signup and view all the answers

    What is one of the reasons for developing a new product?

    <p>Customers want new products and choices (B)</p> Signup and view all the answers

    Which of the following best describes low-tech products?

    <p>Products that are the result of minor improvements to existing items. (C)</p> Signup and view all the answers

    Which of the following is NOT one of the four major stages of the product development process?

    <p>Distribution (D)</p> Signup and view all the answers

    Innovation can be defined as:

    <p>A positive change in method or technology. (C)</p> Signup and view all the answers

    In the idea screening stage, the primary purpose is to:

    <p>Eliminate unsound concepts (C)</p> Signup and view all the answers

    Which of the following is included in the definition of a product?

    <p>A mix of tangible and intangible attributes. (B)</p> Signup and view all the answers

    What occurs during the concept stage of product development?

    <p>Developing attractive ideas into product concepts (A)</p> Signup and view all the answers

    To achieve entrepreneurial success, what must be identified?

    <p>Human and social needs, both apparent and dormant. (D)</p> Signup and view all the answers

    Which of the following stages directly follows idea generation in the new product development process?

    <p>Incubation (A)</p> Signup and view all the answers

    Which of the following best illustrates the concept of product technology?

    <p>The scientific knowledge applied to create a product. (C)</p> Signup and view all the answers

    What is one of the main outcomes of the idea generation stage?

    <p>Create a large number of ideas (D)</p> Signup and view all the answers

    What step in the product development process involves market tests and planning?

    <p>Implementation (B)</p> Signup and view all the answers

    Which of these is least likely to contribute to the development of new product ideas?

    <p>Sales forecasting (C)</p> Signup and view all the answers

    What is the purpose of consumer testing in the product development stage?

    <p>To determine consumer reaction to the physical product. (A)</p> Signup and view all the answers

    Which of the following is NOT a reason for new product failure?

    <p>Effective promotion. (C)</p> Signup and view all the answers

    What is the main goal of the test marketing stage?

    <p>To increase certainty of successful commercialization. (A)</p> Signup and view all the answers

    Which stage involves developing the product concept into a physical product?

    <p>Product development. (C)</p> Signup and view all the answers

    What should be assessed during the business analysis stage?

    <p>Sales, costs, and profit projections. (D)</p> Signup and view all the answers

    Which of these is an example of intellectual property protection?

    <p>Trademark registrations. (A)</p> Signup and view all the answers

    What type of consumer feedback can be gathered during testing?

    <p>Responses to product usage in real settings. (A)</p> Signup and view all the answers

    Which component is NOT typically included in the initial market strategy development?

    <p>Tax implications. (B)</p> Signup and view all the answers

    What is a patent primarily granted for?

    <p>An invention, product, or process (C)</p> Signup and view all the answers

    Which of the following can be protected under copyright?

    <p>A song composed by an artist (C)</p> Signup and view all the answers

    How long is patent protection valid in Ethiopia?

    <p>10 years (A)</p> Signup and view all the answers

    What distinguishes trademarks from patents?

    <p>Trademarks must be renewed periodically (B)</p> Signup and view all the answers

    Which of these is NOT protected under copyright?

    <p>A general business strategy (B)</p> Signup and view all the answers

    Which of the following statements about trademarks is correct?

    <p>Trademarks can be invalidated by cancellation (B)</p> Signup and view all the answers

    What type of protection does copyright provide?

    <p>Protection for original works of authorship (D)</p> Signup and view all the answers

    Which of the following can be patented?

    <p>An invention of a new gadget (B)</p> Signup and view all the answers

    Flashcards

    Technology

    The use of scientific knowledge to create new products, processes, or services.

    Innovation

    A positive change in how something is done or made, often using a new idea or method.

    High-tech Products

    Products using the latest technology, often considered cutting-edge.

    Mid-tech Products

    Products using a mix of familiar and advanced technology. Many common items fall here.

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    Low-tech Products

    Products with simpler technology, often created by making small improvements to existing products.

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    What is a Product?

    A solution to a customer's need or want; it can be a physical good, a service, an idea, or even a person.

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    Entrepreneurial Success

    Successful entrepreneurs aim to satisfy and delight customers by creating products and services that address their needs.

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    Identifying Opportunities

    Identifying unmet needs in the market is key to entrepreneurial success.

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    Goods

    Tangible items that satisfy human needs and wants, like food, clothing, and electronics.

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    Services

    Intangible things of value that satisfy human needs and wants, like haircuts, banking, and entertainment.

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    Product classification by durability and tangibility

    Products classified based on how long they last and whether you can touch them, like a car (durable) vs. a snack (non-durable) vs. a haircut (service).

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    Consumer Goods

    Products designed for individual consumers, like a can of soup (convenience), a new TV (shopping), a rare painting (specialty), or a product you didn't know you needed, like roadside assistance (unsought).

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    Industrial Goods

    Products purchased by businesses to run their operations, like raw materials, machinery, or office supplies.

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    Experiences

    A strategy that involves orchestrating services and goods into a complete and engaging experience for customers, like themed restaurants or escape rooms.

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    Persons

    Using the fame of a person to promote a product or service, like a celebrity endorsement.

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    Places

    Marketing a location to attract tourism or investment, like a city promoting its attractions.

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    Idea Generation

    The initial phase of product development where diverse ideas are gathered and explored, with the goal of generating a large pool of potential solutions.

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    Idea Screening

    A vital stage in product development where initial ideas are carefully evaluated to identify promising concepts and eliminate those unlikely to succeed.

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    Concept Stage

    The process of refining and developing attractive ideas into detailed product concepts, including defining features, benefits, and target markets.

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    Incubation

    A stage where ideas are allowed to develop and mature, often involving research, testing, and further development.

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    Implementation

    The stage where the product is brought to life, involving activities such as prototyping, manufacturing, and testing.

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    Diffusion

    The final stage of product development where the product is launched and marketed to the target audience, seeking to generate sales and customer adoption.

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    Product Development Process

    The product development process involves multiple stages that progress from idea generation to diffusion, with key steps like idea screening, concept development, implementation, and commercialization.

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    Reasons for New Product Development

    New product development is driven by several factors, including customer demand for new choices, competitive pressure, technological advancements, and shifting economic conditions.

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    Concept Testing

    Testing product concepts with a targeted group of consumers to gather their reactions. This can be done using words or picture descriptions.

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    Market Strategy Development

    A detailed plan outlining how a product will be marketed, including target market analysis (size, structure, behavior), pricing strategy, distribution channels, marketing budget, and sales/profit goals.

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    Business Analysis

    A thorough analysis of projected sales, costs, and profits to determine if they meet the company's objectives. This helps predict whether the product is likely to be profitable.

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    Product Development Stage

    The stage where the product concept is transformed into a tangible physical product. Consumer testing with a panel of potential customers helps gather feedback on the physical version of the product.

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    Test Marketing Stage

    A stage involving real-world testing of a product with target consumers to collect sales data and assess consumer and dealer reactions to the actual product. This stage aims to increase the certainty of successful commercialization.

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    Product Life Cycle

    The period from a product's launch until it is eventually withdrawn from the market. It has distinct phases, each with its own characteristics.

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    Reasons for New Product Failure

    The primary reasons behind new product failures, including misjudgment of market demand, poor design, incorrect positioning, timing mismatch, pricing errors, ineffective promotion, management influence, high development costs, and strong competition.

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    Product Protection

    Protecting intellectual property rights such as inventions, designs, artistic works, and other commercially valuable products. This is done through legal mechanisms like patents, copyrights, and trademarks.

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    What is a Patent?

    An exclusive right granted by the government to an inventor for their invention, which can be a product or process that offers a new way of doing something or a new technical solution to a problem. This exclusive right is given in exchange for the inventor publicly disclosing their invention.

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    What are the key features of a Patent?

    Exclusive property rights granted for inventions that can be bought, sold, inherited, shared with others (licensed), or used as security for loans. They apply to processes (how things are done), machines (physical products), manufactured goods (combinations of materials), and compositions of matter (like medicines).

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    What is a Trademark?

    A distinctive word, name, symbol, or motto that identifies a company's product or service. It's registered with the government to protect the company's brand and prevent others from using it.

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    How long does a Trademark last?

    Trademarks need to be renewed periodically, typically every 7 years, to remain valid. They can be canceled, abandoned, or become invalid due to registration or renewal issues.

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    What is a Copyright?

    Copyrights give exclusive rights to creators of original works of authorship, such as books, songs, movies, software, and architecture. This protection prevents others from copying, distributing, or modifying the work without permission.

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    How long does a Copyright last?

    Copyrights are usually valid for the creator's lifetime plus a few decades, often 50 years.

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    What is the current Copyright law in Ethiopia?

    In Ethiopia, the revised copyright law was enacted in July 2004. It provides a framework for protecting and enforcing the rights of creators.

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    What types of creative works are protected by Copyright?

    Copyrights protect various forms of creative expression, including music, books, software, scripts, articles, poems, sculptures, models, maps, and blueprints.

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    Study Notes

    Chapter Four: Product and Service Concept

    • Product technology is the application of scientific knowledge to new products, processes, or services. It generates and uses goods and services.
    • Innovation is a change in method or technology. A positive and useful departure from previous ways of doing things.
    • Product technology is classified into three categories: high-tech, mid-tech, and low-tech.
    • High-tech products are state-of-the-art, reflecting current technological advancements. Examples include digital CD players, computerized materials, and satellite systems.
    • Mid-tech products are commonplace items. Examples include cosmetics, fertilizers and nutrients, publishing materials, power supplies, and fax machines.
    • Low-tech products are developed from minor modifications or improvements to existing products. Examples include office furniture, plastic toys, clothing, printer ribbons, candy and cookies, and building supplies.

    What is a Product?

    • A product solves customer problems.
    • A product can be anything offered to the market for attention, acquisition, use, or consumption which fulfills a want or need.
    • Successful entrepreneurs satisfy and delight customers. This requires producing outstanding products and providing excellent service.
    • A product is a combination of physical characteristics and how people feel about it.
    • Products include tangible and intangible attributes like goods, services, ideas, information, places, and people.

    Service Characteristics

    • Intangibility: Services cannot be seen, tasted, felt, heard, or smelled before purchase.
    • Inseparability: Services cannot be separated from their providers.
    • Variability: The quality of services depends on who provides them and when, where, and how.
    • Perishability: Services cannot be stored for later sale or use.

    Product Classifications

    • Products are classified based on durability, tangibility, and the ultimate user.
    • Durability: Durable (e.g., appliances); Non-durable (e.g., food); Service (e.g., haircuts)
    • Consumer goods are classified based on convenience, shopping, specialty, and unsought goods.
    • Industrial goods are classified based on materials and parts, capital items, and supplies and business services.

    New Product Development Process

    • Product development is the process companies use to react to market signals and customer demands. It also involves embracing new technologies and ensuring continued growth.
    • Reasons for new product development include customer desires for new products, competitor actions, and technological advancements.
    • The product development process is usually split into five major stages: Idea generation, Idea screening, Concept stage, Market strategy development, Business analysis.
    • The product development process includes detailed stages like idea generation, incubation, preliminary design, prototyping, actual design, implementation, and diffusion.

    Product Stages and Analysis

    • The idea stage involves brainstorming as many potential ideas for new products as possible, often through basic research.
    • Idea screening eliminates unsound concepts, quickly identifying good ideas to pursue further.
    • The concept stage involves testing new ideas with a target group to capture consumer responses while developing the idea into a tangible product concept.
    • Market strategy development involves a preliminary marketing plan, covering things such as market size, structure, consumer behavior, price, distribution, and budget.
    • Business analysis involves calculating sales forecasts, costs, profits, and determining if the business idea is financially viable to pursue.
    • Product development is the engineering stage, making a physical product based on the initial design.
    • Test marketing determines customer acceptance for products and predicts success in full-scale production.

    Product Life Cycle

    • Product lifecycle shows the phases of a product from introduction to decline in sales over time. Sales increase as people are introduced to the product and then slow as the market becomes saturated and competition emerges. Profits peak during growth and maturity phases and ultimately decline if the product is not modified.

    Reasons for New Product Failure

    • Product failure is often due to inaccuracies in market size estimations, flawed design, poor brand positioning, poor timing, inappropriate pricing strategies, lacking promotion efforts, internal management conflicts, exorbitant development costs, and intense competition.

    Product Protection (IP)

    • Intellectual property is a legal term encompassing ideas, inventions, artistic works, and commercially viable products produced through the inventor’s mental processes. It is protected through methods like patents, copyrights, and trademark registrations.
    • Patents provide exclusive rights to an invention, offering a new way of doing something or solving a technical problem.
    • Patents are exclusive properties that can be transferred, sold, or used as collateral. The patenting process also involves disclosure with the government.
    • Trademarks, unlike patents, require periodic renewal and are distinctive names, symbols, or mottos associated with a product or service.
    • Copyrights protect original works of authorship, encompassing literary, musical, and artistic creations. Copyrights usually cover a creator's lifespan plus a certain number of years..
    • Copyrights do not protect an idea but the expression of that idea.

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    Product And Service Concept PDF

    Description

    Test your knowledge of basic marketing concepts and classifications with this quiz. From the types of goods to the characteristics of services, each question will challenge your understanding of marketing principles. Get ready to dive into the world of product classifications and their attributes!

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