Marketing Concepts Quiz
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Questions and Answers

What concept focuses on knowing the needs and wants of target markets and delivering desired satisfactions better than competitors do?

  • marketing concept (correct)
  • product concept
  • production concept
  • selling concept
  • What term describes a firm's set of marketing tools to implement its marketing strategy?

  • promotion mix
  • market offering
  • marketing effort
  • marketing mix (correct)
  • Jolene's firm markets preplanning services for a mortician. What concept does her firm likely practice?

  • selling concept (correct)
  • production concept
  • marketing concept
  • product concept
  • Which marketing concept prioritizes producing a high-quality product, assuming customers will buy it?

    <p>product concept</p> Signup and view all the answers

    Why does Nike limit the manufacture of athletic shoes endorsed by Michael Jordan when demand is high?

    <p>to maintain strong demand by limiting supply</p> Signup and view all the answers

    Which marketing concept is focused on meeting organizational goals by knowing customer needs and delivering satisfaction?

    <p>marketing concept</p> Signup and view all the answers

    What is the process of evaluating each market segment's attractiveness and selecting one or more segments to enter known as?

    <p>market targeting</p> Signup and view all the answers

    What has Paul Robinson identified when he found a group of potential customers who respond in a similar way to a series of advertisements?

    <p>market segment</p> Signup and view all the answers

    What is the process of arranging for a product to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers?

    <p>positioning</p> Signup and view all the answers

    Effective positioning begins with which of the following?

    <p>differentiation</p> Signup and view all the answers

    What is the process of dividing a market into distinct groups of buyers with similar needs or characteristics?

    <p>market segmentation</p> Signup and view all the answers

    What is the term for a group of consumers who share similar characteristics and needs?

    <p>market segment</p> Signup and view all the answers

    Which marketing concept emphasizes that consumers will not buy enough of the firm's products unless the firm undertakes a large-scale selling and promotion effort?

    <p>Selling concept</p> Signup and view all the answers

    What is the process of seeking fewer customers and reduced demand for profit maximization?

    <p>None of the above</p> Signup and view all the answers

    What is the goal of the societal marketing concept?

    <p>To balance consumer wants, company profits, and society's interests</p> Signup and view all the answers

    What is customer relationship management?

    <p>Building and maintaining profitable customer relationships</p> Signup and view all the answers

    What is Sally measuring when comparing her perception of how the lotion made her skin feel and look to her expectations about Brand X lotion?

    <p>Customer satisfaction</p> Signup and view all the answers

    Which two marketing management orientations are more likely to lead to marketing myopia?

    <p>Production concept and product concept</p> Signup and view all the answers

    What is Sam directed to study in the organization?

    <p>macroenvironment</p> Signup and view all the answers

    What type of environment is formed by interrelated departments within a company?

    <p>company</p> Signup and view all the answers

    Which of the following is NOT part of the company environment?

    <p>retailers</p> Signup and view all the answers

    What type of firm assists companies in promoting, distributing, and selling their products?

    <p>marketing intermediary</p> Signup and view all the answers

    What type of firms help companies stock and move goods from their points of origin to their destinations?

    <p>physical distribution firms</p> Signup and view all the answers

    What is the primary function of media publics?

    <p>to carry news, features, and editorial opinion</p> Signup and view all the answers

    What type of market segmentation is evident when a company targets customers based on their age, gender, and income?

    <p>Demographic segmentation</p> Signup and view all the answers

    What type of segmentation divides buyers into different segments based on social class, lifestyle, or personality characteristics?

    <p>Psychographic segmentation</p> Signup and view all the answers

    What is the term for the practice of portraying a particular group of people in a stereotypical manner?

    <p>Stereotyping</p> Signup and view all the answers

    Which of the following is a poor predictor of a person's health, work or family status, needs, or buying power?

    <p>Age</p> Signup and view all the answers

    What type of segmentation has long been used in clothing, cosmetics, toiletries, and magazines?

    <p>Gender segmentation</p> Signup and view all the answers

    What type of market segmentation is evident when a company targets customers whose annual salary exceeds $100,000?

    <p>Demographic segmentation</p> Signup and view all the answers

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