Marketing Concepts Quiz
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Questions and Answers

What concept focuses on knowing the needs and wants of target markets and delivering desired satisfactions better than competitors do?

  • marketing concept (correct)
  • product concept
  • production concept
  • selling concept

What term describes a firm's set of marketing tools to implement its marketing strategy?

  • promotion mix
  • market offering
  • marketing effort
  • marketing mix (correct)

Jolene's firm markets preplanning services for a mortician. What concept does her firm likely practice?

  • selling concept (correct)
  • production concept
  • marketing concept
  • product concept

Which marketing concept prioritizes producing a high-quality product, assuming customers will buy it?

<p>product concept (B)</p> Signup and view all the answers

Why does Nike limit the manufacture of athletic shoes endorsed by Michael Jordan when demand is high?

<p>to maintain strong demand by limiting supply (A)</p> Signup and view all the answers

Which marketing concept is focused on meeting organizational goals by knowing customer needs and delivering satisfaction?

<p>marketing concept (A)</p> Signup and view all the answers

What is the process of evaluating each market segment's attractiveness and selecting one or more segments to enter known as?

<p>market targeting (D)</p> Signup and view all the answers

What has Paul Robinson identified when he found a group of potential customers who respond in a similar way to a series of advertisements?

<p>market segment (A)</p> Signup and view all the answers

What is the process of arranging for a product to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers?

<p>positioning (A)</p> Signup and view all the answers

Effective positioning begins with which of the following?

<p>differentiation (C)</p> Signup and view all the answers

What is the process of dividing a market into distinct groups of buyers with similar needs or characteristics?

<p>market segmentation (C)</p> Signup and view all the answers

What is the term for a group of consumers who share similar characteristics and needs?

<p>market segment (A)</p> Signup and view all the answers

Which marketing concept emphasizes that consumers will not buy enough of the firm's products unless the firm undertakes a large-scale selling and promotion effort?

<p>Selling concept (D)</p> Signup and view all the answers

What is the process of seeking fewer customers and reduced demand for profit maximization?

<p>None of the above (D)</p> Signup and view all the answers

What is the goal of the societal marketing concept?

<p>To balance consumer wants, company profits, and society's interests (C)</p> Signup and view all the answers

What is customer relationship management?

<p>Building and maintaining profitable customer relationships (C)</p> Signup and view all the answers

What is Sally measuring when comparing her perception of how the lotion made her skin feel and look to her expectations about Brand X lotion?

<p>Customer satisfaction (D)</p> Signup and view all the answers

Which two marketing management orientations are more likely to lead to marketing myopia?

<p>Production concept and product concept (B)</p> Signup and view all the answers

What is Sam directed to study in the organization?

<p>macroenvironment (B)</p> Signup and view all the answers

What type of environment is formed by interrelated departments within a company?

<p>company (A)</p> Signup and view all the answers

Which of the following is NOT part of the company environment?

<p>retailers (C)</p> Signup and view all the answers

What type of firm assists companies in promoting, distributing, and selling their products?

<p>marketing intermediary (C)</p> Signup and view all the answers

What type of firms help companies stock and move goods from their points of origin to their destinations?

<p>physical distribution firms (D)</p> Signup and view all the answers

What is the primary function of media publics?

<p>to carry news, features, and editorial opinion (B)</p> Signup and view all the answers

What type of market segmentation is evident when a company targets customers based on their age, gender, and income?

<p>Demographic segmentation (D)</p> Signup and view all the answers

What type of segmentation divides buyers into different segments based on social class, lifestyle, or personality characteristics?

<p>Psychographic segmentation (C)</p> Signup and view all the answers

What is the term for the practice of portraying a particular group of people in a stereotypical manner?

<p>Stereotyping (C)</p> Signup and view all the answers

Which of the following is a poor predictor of a person's health, work or family status, needs, or buying power?

<p>Age (C)</p> Signup and view all the answers

What type of segmentation has long been used in clothing, cosmetics, toiletries, and magazines?

<p>Gender segmentation (C)</p> Signup and view all the answers

What type of market segmentation is evident when a company targets customers whose annual salary exceeds $100,000?

<p>Demographic segmentation (C)</p> Signup and view all the answers

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