Marketing Chapter 6: Identifying Target Customers
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Questions and Answers

What is the primary goal of targeting in marketing?

  • To identify customers for whom the company will optimize its offering (correct)
  • To sell different products to all market segments
  • To mass-produce products at the lowest cost
  • To create a single product for the entire market
  • What is the main difference between mass marketing and target marketing?

  • Mass marketing ignores segment differences, while target marketing focuses on different segments (correct)
  • Mass marketing is more expensive than target marketing
  • Mass marketing focuses on quality, while target marketing focuses on quantity
  • Mass marketing is more effective for small businesses, while target marketing is more effective for large businesses
  • What is the term for a company's ability to meet each customer's individual requirements on a mass basis?

  • Mass production
  • One-to-one marketing
  • Target marketing
  • Mass customization (correct)
  • What is the focus of strategic targeting?

    <p>Identifying customers whose needs the company can fulfill</p> Signup and view all the answers

    What is a key factor in evaluating target compatibility?

    <p>The company's ability to create superior value for target customers</p> Signup and view all the answers

    What is a key factor in evaluating target attractiveness?

    <p>The target customers' ability to create superior value for the company</p> Signup and view all the answers

    What is the primary goal of targeting market segments?

    <p>To create a distinctive mix of benefits for customers</p> Signup and view all the answers

    What is the main purpose of developing a customer profile?

    <p>To align customer value with customer profile</p> Signup and view all the answers

    What is the concept of customer value based on?

    <p>The difference between the customer's perceived benefits and costs</p> Signup and view all the answers

    What is the primary purpose of market segmentation?

    <p>To divide the market into smaller, more manageable groups</p> Signup and view all the answers

    What is the primary focus of niche marketing?

    <p>Focusing on smaller, well-defined groups of customers</p> Signup and view all the answers

    What is the purpose of CVA (Customer Value Analysis)?

    <p>To reveal the company's strengths and weaknesses relative to its competitors</p> Signup and view all the answers

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