Marketing Chapter 10: Pricing and Customer Value
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Questions and Answers

What is price in the narrow sense?

The amount of money charged for a product or service.

What is price more broadly considered?

The sum of all the values that consumers give up to gain the benefits of a product or service.

What element in the marketing mix produces revenue?

  • Place
  • Promotion
  • Product
  • Price (correct)
  • What is good-value pricing based on?

    <p>Quality and good service</p> Signup and view all the answers

    What does value-based pricing focus on?

    <p>Buyers’ perceptions of value</p> Signup and view all the answers

    What does cost-based pricing involve?

    <p>Setting prices based on the costs for producing, distributing, and selling the product plus a fair rate of return.</p> Signup and view all the answers

    Cost-based pricing adds a standard markup to the cost of the product.

    <p>True</p> Signup and view all the answers

    Break-even pricing is the price at which total costs are equal to total revenue and there is no __________.

    <p>profit</p> Signup and view all the answers

    Match the pricing strategy with its description:

    <p>Value-based pricing = Focuses on buyers’ perceptions of value for pricing Cost-plus pricing = Adds a standard markup to the cost of the product Competition-based pricing = Sets prices based on competitors’ strategies and market offerings</p> Signup and view all the answers

    Study Notes

    Pricing: Understanding and Capturing Customer Value

    • Price is the amount of money charged for a product or service, and more broadly, it is the sum of all the values that consumers give up to gain the benefits of having or using a product or service.

    Factors to Consider When Setting Prices

    • Customer Perceptions of Value: understanding how much value consumers place on the benefits they receive from the product and setting a price that captures that value.

    Value-Based Pricing Strategies

    • Uses buyers' perceptions of value, not sellers' cost, as the key to pricing.
    • Price is considered before the marketing program is set.
    • Customer-driven, not product-driven.

    Good-Value Pricing

    • Offers the right combination of quality and good service at a fair price.
    • May involve introducing lesser expensive versions of established brands (e.g. Armani Exchange, Emirate's Fly Dubai).
    • Existing brands are being redesigned to offer more quality for a given price or the same quality for less price.

    Every Day Low Pricing (EDLP)

    • Charging a constant everyday low price with few or no temporary price discounts (e.g. Walmart).

    High-Low Pricing

    • Charging higher prices on an everyday basis but running frequent promotions to lower prices temporarily on selected items.

    Value-Added Pricing

    • Attaches value-added features and services to differentiate offers, support higher prices, and build pricing power.
    • Examples: Stag umbrella with built-in high-power flashlight, models with pre-recorded tunes for music lovers, and Bodyguard model with glare lights, emergency blinkers, and an alarm.

    Company and Product Costs

    • Cost-based pricing involves setting prices based on the costs for producing, distributing, and selling the product plus a fair rate of return for its effort and risk.

    Types of Costs

    • Fixed costs: costs that do not vary with production or sales level (e.g. rent, heat, interest, executive salaries).
    • Variable costs: costs that vary with the level of production (e.g. packaging, raw materials).
    • Total costs: the sum of the fixed and variable costs for any given level of production.
    • Average cost: the cost associated with a given level of output.

    Cost-Based Pricing Strategies

    • Cost-plus pricing: adds a standard markup to the cost of the product.
    • Benefits: sellers are certain about costs, prices are similar in industry and price competition is minimized, and consumers feel it is fair.
    • Disadvantages: ignores demand and competitor prices.

    Break-Even Analysis and Target Profit Pricing

    • Break-even pricing: the price at which total costs are equal to total revenue and there is no profit.
    • Target profit pricing: the price at which the firm will break even or make the profit it's seeking.

    Competition-Based Pricing

    • Involves setting prices based on competitors' strategies, costs, prices, and market offerings.
    • Consumers will base their judgments of a product's value on the prices that competitors charge for similar products.

    Other Internal and External Considerations

    • Customer perceptions of value set the upper limit for prices, and costs set the lower limit.
    • Companies must consider internal and external factors when setting prices.
    • Overall marketing strategy, objectives, and mix: price is only one element of the company's broader marketing strategy.

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    Description

    This quiz covers the importance of pricing in a changing environment, major pricing strategies, and understanding customer-value perceptions. It also discusses company costs, competitor strategies, and other important pricing factors.

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