Podcast
Questions and Answers
What characterizes textual data's processing difficulty?
What characterizes textual data's processing difficulty?
- It is often noisy and redundant. (correct)
- It requires no context for understanding.
- It contains minimal features.
- It is inherently structured.
Which of the following is NOT a task for Natural Process Learning (NLP)?
Which of the following is NOT a task for Natural Process Learning (NLP)?
- Spam email filtering
- Database management (correct)
- Machine translation
- Sentiment analysis
How does NLP relate to text mining?
How does NLP relate to text mining?
- NLP is a subset of text mining.
- Text mining is a broader concept than NLP.
- Both fields deal with text data analysis but have different focuses. (correct)
- They are completely unrelated fields.
Which application uses NLP to understand customer reviews?
Which application uses NLP to understand customer reviews?
What defines a large language model (LLM)?
What defines a large language model (LLM)?
What does POS tagging specifically identify in text?
What does POS tagging specifically identify in text?
What is the primary purpose of parsing in natural language processing?
What is the primary purpose of parsing in natural language processing?
Which of the following is NOT a key step in processing textual data?
Which of the following is NOT a key step in processing textual data?
In sentiment analysis, what are the possible moods that can be determined from text?
In sentiment analysis, what are the possible moods that can be determined from text?
What technique counts the occurrences of each word in a sentence during feature generation?
What technique counts the occurrences of each word in a sentence during feature generation?
What is the primary benefit of changing only one variable at a time in marketing experiments?
What is the primary benefit of changing only one variable at a time in marketing experiments?
According to the profit formula, which of the following correctly represents profit?
According to the profit formula, which of the following correctly represents profit?
Which characteristic does NOT belong to unstructured data?
Which characteristic does NOT belong to unstructured data?
What aspect of big data does 'Velocity' refer to?
What aspect of big data does 'Velocity' refer to?
What should a firm do if it finds itself on the downhill side of investment?
What should a firm do if it finds itself on the downhill side of investment?
What is the purpose of sentiment analysis in marketing?
What is the purpose of sentiment analysis in marketing?
Which of the following is NOT a stage of analysis in sentiment analysis?
Which of the following is NOT a stage of analysis in sentiment analysis?
What does lemmatization do in sentiment analysis?
What does lemmatization do in sentiment analysis?
Which approach combines machine learning with rules-based methods?
Which approach combines machine learning with rules-based methods?
What is identified in the Rules (Lexicon) based approach?
What is identified in the Rules (Lexicon) based approach?
Which of these is an issue associated with machine learning-based sentiment analysis?
Which of these is an issue associated with machine learning-based sentiment analysis?
What does keyword analysis provide in sentiment analysis?
What does keyword analysis provide in sentiment analysis?
How does a lexicon function in sentiment analysis?
How does a lexicon function in sentiment analysis?
What is a key characteristic of the heuristic approach in resource allocation?
What is a key characteristic of the heuristic approach in resource allocation?
In the anchoring and adjustment process, what does the term 'anchoring' refer to?
In the anchoring and adjustment process, what does the term 'anchoring' refer to?
What does the scientific approach to resource allocation aim to achieve?
What does the scientific approach to resource allocation aim to achieve?
What is the purpose of experimental-based attribution in marketing?
What is the purpose of experimental-based attribution in marketing?
What potential outcomes can be influenced by managers' decisions about resource allocation?
What potential outcomes can be influenced by managers' decisions about resource allocation?
What is a characteristic of the anchoring and adjustment method?
What is a characteristic of the anchoring and adjustment method?
Which aspect is NOT a feature of the heuristic approach?
Which aspect is NOT a feature of the heuristic approach?
What is the role of the control condition in experimental-based attribution?
What is the role of the control condition in experimental-based attribution?
Flashcards
Unstructured data
Unstructured data
Textual data lacks a predefined structure, making it difficult to organize and analyze. Imagine a jumbled pile of words instead of neat rows in a spreadsheet.
Noisy data
Noisy data
Textual data often contains errors, inconsistencies, or irrelevant information. Think of typos, misspelled words, and slang in a document.
Redundant data
Redundant data
Textual data can have repeated phrases, sentences, or ideas. Consider the same idea being expressed in different ways.
Context-sensitive content
Context-sensitive content
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What is NLP?
What is NLP?
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POS Tagging
POS Tagging
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Parsing
Parsing
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Terminology Extraction
Terminology Extraction
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Bag of Words
Bag of Words
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Sentiment Analysis
Sentiment Analysis
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One Variable At A Time
One Variable At A Time
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Profit Change Calculation
Profit Change Calculation
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Uphill/Downhill Firms
Uphill/Downhill Firms
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Text Analysis
Text Analysis
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8 V's of Big Data
8 V's of Big Data
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Tokenization
Tokenization
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Lemmatization
Lemmatization
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Stop-word Removal
Stop-word Removal
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Lexicon (Sentiment Dictionary)
Lexicon (Sentiment Dictionary)
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Rules-Based Sentiment Analysis
Rules-Based Sentiment Analysis
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Machine Learning-Based Sentiment Analysis
Machine Learning-Based Sentiment Analysis
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Hybrid Sentiment Analysis
Hybrid Sentiment Analysis
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Heuristic Approach
Heuristic Approach
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Marketing Outcomes
Marketing Outcomes
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Anchoring and Adjustment
Anchoring and Adjustment
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Scientific Approach (Resource Allocation)
Scientific Approach (Resource Allocation)
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Experimental-Based Attribution
Experimental-Based Attribution
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Experimental Condition
Experimental Condition
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Control Condition
Control Condition
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Attribution
Attribution
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Study Notes
Heuristic Approach
- Used when common sense and knowledge are applied to make judgments about resource allocation.
- Simple and easy to use.
- Often inaccurate, relying on gut feeling instead of scientific data.
- Outcomes include market share, sales, brand loyalty, customer satisfaction, and stock prices.
- Outcomes influenced by past decisions of managers affecting resource allocation.
Anchoring and Adjustment
- Starts with an initial idea (anchor), then adjusted based on new information.
- Begins with a starting point (rough estimate) often based on past experience.
- Information like sales figures or customer feedback adjust the initial assumption to reflect new data.
Scientific Approach to Profit Maximization
- Determines how to maximize profits by understanding the impact of marketing efforts on sales.
- Utilizes experimental methods to measure the effectiveness of different marketing strategies.
Experimental-Based Attribution
- Uses controlled experiments to understand how different marketing strategies impact customers.
- Involves an intervention (new marketing effort) group and a control group (no new effort).
- Compares the outcomes of the intervention group to the control group to understand the impact.
- Only one thing is changed at a time to isolate its effect.
- Expensive, and sometimes impossible to implement.
- All factors under firm control remain constant.
Response Models
- Show the relationship between marketing resources and past outcomes.
- Historical data provides insights into how marketing resources affect outcomes.
Profit Change and Sales Increase
- Profit change is calculated by multiplying the sales increase by the gross margin and subtracting the additional cost (additional sales rep cost).
Profit Maximization and Re-allocation
- Firms on the upward curve (uphill firms) need to increase investments to reach the sweet spot.
- Firms on the downward side (downhill firms) need to decrease investments.
- Profit can be increased by re-allocating resources from unprofitable segments to more profitable ones.
Profit Formula
- Profit = (sales x margin) - total fixed cost
Data Types and Analysis
- Structured Data: numerical data organized into rows and columns.
- Unstructured Data: text, images, audio, video, social media and emails.
- Text Analysis: analyzes structured and unstructured data.
- 8 Vs of Big Data: volume, velocity, variety, value, veracity, variability, visualization, visibility.
Natural Language Processing (NLP)
- Area of computer science enabling computers to understand and process human language.
- Used in tasks such as translation, filtering spam, and sentiment analysis.
- Includes POS tagging, parsing, sentence breaking, and terminology extraction.
- Used in pre-processing, generating features (like Bag of Words), classification, and clustering.
- Critical in Sentiment Analysis to understand and determine feelings or opinions toward a topic.
Sentiment Analysis
- Determines positive, negative or neutral sentiment in text.
- Analyzes feelings and opinions in text.
- Used to identify how people feel about products, services, or topics.
Uses of NLP and Sentiment Analysis
- Improve customer services, aid innovation, analyze trends, predict stock performance, analyze marketing campaign performance in a cost effective manner.
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