Podcast
Questions and Answers
What is a critical reason for prototype development in the product development process?
What is a critical reason for prototype development in the product development process?
Which factor primarily influences the choice of sales forecasting approach?
Which factor primarily influences the choice of sales forecasting approach?
What does a positive marketing outcome trigger in product launching?
What does a positive marketing outcome trigger in product launching?
Which statement accurately reflects the nature of counterfeit products?
Which statement accurately reflects the nature of counterfeit products?
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Why have counterfeit markets become so large compared to drug smuggling?
Why have counterfeit markets become so large compared to drug smuggling?
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What major change occurred under the new USMCA regarding counterfeit products?
What major change occurred under the new USMCA regarding counterfeit products?
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Which type of products is particularly prone to counterfeiting?
Which type of products is particularly prone to counterfeiting?
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What has been a significant issue regarding counterfeit products in Canada?
What has been a significant issue regarding counterfeit products in Canada?
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What does the core product refer to?
What does the core product refer to?
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Which strategy is appropriate for a homogenous customer segment?
Which strategy is appropriate for a homogenous customer segment?
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What is a potential disadvantage of standardization in international marketing?
What is a potential disadvantage of standardization in international marketing?
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What is the primary purpose of product localization?
What is the primary purpose of product localization?
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How does adaptation differ from localization in product strategy?
How does adaptation differ from localization in product strategy?
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What might be a consequence of failing to adapt a product for local markets?
What might be a consequence of failing to adapt a product for local markets?
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What type of product strategy involves adding country-specific features to a common global platform?
What type of product strategy involves adding country-specific features to a common global platform?
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Which of the following is NOT considered a disadvantage of standardization?
Which of the following is NOT considered a disadvantage of standardization?
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What effect does increased standardization of products typically have on a company's sales?
What effect does increased standardization of products typically have on a company's sales?
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Which of the following is NOT a characteristic of company-level factors affecting product adaptation?
Which of the following is NOT a characteristic of company-level factors affecting product adaptation?
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What is meant by backward innovation in relation to economic development?
What is meant by backward innovation in relation to economic development?
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Which factor is considered more culture-bound among product types?
Which factor is considered more culture-bound among product types?
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What is a primary consideration when determining if a brand can be global?
What is a primary consideration when determining if a brand can be global?
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What should a company consider when deciding to replace local brands?
What should a company consider when deciding to replace local brands?
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What does a firm's incremental manufacturing costs do as it moves towards full standardization?
What does a firm's incremental manufacturing costs do as it moves towards full standardization?
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How is a brand defined?
How is a brand defined?
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What aspect of the channel design refers to the number of levels or different types of intermediaries?
What aspect of the channel design refers to the number of levels or different types of intermediaries?
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In the 11 Cs Framework, which factor is considered exogenous?
In the 11 Cs Framework, which factor is considered exogenous?
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Which of the following best describes a wide distribution channel?
Which of the following best describes a wide distribution channel?
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What is crucial for company objectives in channel design?
What is crucial for company objectives in channel design?
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Which of these is NOT a factor in the 11 Cs Framework for channel design?
Which of these is NOT a factor in the 11 Cs Framework for channel design?
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What consequence does counterfeiting have on the firm’s sales?
What consequence does counterfeiting have on the firm’s sales?
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Which of the following represents a serious danger of counterfeit pharmaceutical products?
Which of the following represents a serious danger of counterfeit pharmaceutical products?
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What is one of the strategies a company can implement to combat counterfeiting?
What is one of the strategies a company can implement to combat counterfeiting?
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What is a crucial component of distribution channels besides product flow?
What is a crucial component of distribution channels besides product flow?
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What is a common characteristic of complex distribution channels?
What is a common characteristic of complex distribution channels?
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Which option is NOT a method companies may use for international distribution?
Which option is NOT a method companies may use for international distribution?
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What is a significant drawback of having excessive counterfeit products in the market?
What is a significant drawback of having excessive counterfeit products in the market?
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What impact does counterfeiting have on innovation within a firm?
What impact does counterfeiting have on innovation within a firm?
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What is a characteristic of the gray trade?
What is a characteristic of the gray trade?
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Which factor is NOT important in the selection of an intermediary?
Which factor is NOT important in the selection of an intermediary?
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What is a primary effect of the gray trade on authorized channel members?
What is a primary effect of the gray trade on authorized channel members?
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What type of pricing strategy does gray trade typically drive?
What type of pricing strategy does gray trade typically drive?
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What is a potential legal liability arising from gray trade?
What is a potential legal liability arising from gray trade?
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Which of the following is NOT a criterion for distributor contracts?
Which of the following is NOT a criterion for distributor contracts?
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What is a key challenge when communicating in international channels?
What is a key challenge when communicating in international channels?
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What is one action companies can take against gray trade?
What is one action companies can take against gray trade?
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Which of the following describes the 'continuity' aspect in distribution relationships?
Which of the following describes the 'continuity' aspect in distribution relationships?
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Which of the following best defines 'coverage' in the context of product distribution?
Which of the following best defines 'coverage' in the context of product distribution?
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What is the primary goal of the Fade In Fade Out brand change strategy?
What is the primary goal of the Fade In Fade Out brand change strategy?
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Which method is NOT part of the Stage Gate Process for global product development?
Which method is NOT part of the Stage Gate Process for global product development?
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During the idea screening stage of the Stage Gate Process, which factor is evaluated?
During the idea screening stage of the Stage Gate Process, which factor is evaluated?
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Which of the following best describes 'Forewarning' in the context of brand changes?
Which of the following best describes 'Forewarning' in the context of brand changes?
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What is the first step in the global product development process?
What is the first step in the global product development process?
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What does the length of a distribution channel refer to?
What does the length of a distribution channel refer to?
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Which of the following factors is included in the first three exogenous components of the 11 Cs Framework?
Which of the following factors is included in the first three exogenous components of the 11 Cs Framework?
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Which component of the 11 Cs Framework focuses on the profitability and market share goals of the company?
Which component of the 11 Cs Framework focuses on the profitability and market share goals of the company?
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What does a wide distribution channel imply?
What does a wide distribution channel imply?
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How are the last eight factors of the 11 Cs Framework described?
How are the last eight factors of the 11 Cs Framework described?
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What is the main characteristic of a multi-domestic product strategy?
What is the main characteristic of a multi-domestic product strategy?
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Which factor is likely to lead to the need for product modification in diverse markets?
Which factor is likely to lead to the need for product modification in diverse markets?
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What is a primary advantage of product standardization in international marketing?
What is a primary advantage of product standardization in international marketing?
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What is the impact of failing to successfully adapt a product for local markets?
What is the impact of failing to successfully adapt a product for local markets?
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What differentiates adaptation from localization in product strategy?
What differentiates adaptation from localization in product strategy?
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What is one consequence of excessive reliance on a standardized product across all markets?
What is one consequence of excessive reliance on a standardized product across all markets?
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Which example best illustrates the concept of mass customization in product strategy?
Which example best illustrates the concept of mass customization in product strategy?
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What is a key disadvantage of standardization in terms of market appeal?
What is a key disadvantage of standardization in terms of market appeal?
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What is the primary benefit of conducting focus groups during the concept research stage?
What is the primary benefit of conducting focus groups during the concept research stage?
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What determines the appropriate sales forecasting approach in product development?
What determines the appropriate sales forecasting approach in product development?
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What usually occurs after a promising sales forecast for a new product?
What usually occurs after a promising sales forecast for a new product?
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Which factor contributes to the high prevalence of counterfeit products in the market?
Which factor contributes to the high prevalence of counterfeit products in the market?
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What major issue did Canada face regarding counterfeit products before the USMCA changes?
What major issue did Canada face regarding counterfeit products before the USMCA changes?
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What is the primary economic impact of increasing standardization in a company's product offerings?
What is the primary economic impact of increasing standardization in a company's product offerings?
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Which type of products is particularly vulnerable to counterfeiting?
Which type of products is particularly vulnerable to counterfeiting?
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How does the penalty for counterfeiting typically compare to drug smuggling?
How does the penalty for counterfeiting typically compare to drug smuggling?
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Which factor is crucial in determining whether a brand can be successfully global?
Which factor is crucial in determining whether a brand can be successfully global?
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What does 'backward innovation' refer to within the context of economic development?
What does 'backward innovation' refer to within the context of economic development?
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What can be a primary reason for the large scale of counterfeit markets in comparison to other illegal trades?
What can be a primary reason for the large scale of counterfeit markets in comparison to other illegal trades?
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What is one potential consequence of cultural grounding in non-durable consumer products?
What is one potential consequence of cultural grounding in non-durable consumer products?
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Which of the following is NOT a characteristic of a firm's brand portfolio strategy?
Which of the following is NOT a characteristic of a firm's brand portfolio strategy?
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What is a primary reason companies might choose to retain local brands instead of replacing them?
What is a primary reason companies might choose to retain local brands instead of replacing them?
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How does the concept of cultural grounding specifically affect food products compared to industrial products?
How does the concept of cultural grounding specifically affect food products compared to industrial products?
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What should companies consider regarding existing local brand names when implementing a globalization strategy?
What should companies consider regarding existing local brand names when implementing a globalization strategy?
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What is a major consequence of counterfeit products for firms regarding consumer perception?
What is a major consequence of counterfeit products for firms regarding consumer perception?
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Which of the following best describes the effect of counterfeiting on a firm's operations?
Which of the following best describes the effect of counterfeiting on a firm's operations?
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What might be a significant strategy for a company to combat counterfeit products?
What might be a significant strategy for a company to combat counterfeit products?
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How does the presence of counterfeit drugs impact public health?
How does the presence of counterfeit drugs impact public health?
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What aspect of distribution channels is NOT commonly considered?
What aspect of distribution channels is NOT commonly considered?
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Which of the following statements about distribution channels is true?
Which of the following statements about distribution channels is true?
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Why might a company choose to work through independent intermediaries in foreign markets?
Why might a company choose to work through independent intermediaries in foreign markets?
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What is one challenge that counterfeit products pose to innovation within a firm?
What is one challenge that counterfeit products pose to innovation within a firm?
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Study Notes
Global Product Strategy
- A product is a complex combination of tangible and intangible elements distinguishing it from other market offerings.
- Products consist of:
- Core product: The product itself (e.g., car, laptop).
- Augmented product: Additional services or benefits (e.g., warranty, software).
Product Modification
- Product modification is often necessary.
- Options depend on whether customer segments are homogeneous or heterogeneous.
- Homogenous Customer Segment: One global product strategy.
- Heterogeneous Customer Segments:
- Multi-domestic product strategy: Different product for each region.
- Mass customization product strategy: Adds country-specific features to a common global platform (e.g., full-body swimwear for Muslim women).
Standardization
- Standardization: Selling the same product worldwide.
- Advantages:
- Cost savings in production (economies of scale).
- Targeting global customer segments.
Localization vs. Adaptation
- Localization: Adapting a product to function in a specific foreign country.
- Avoids initial rejection by customers.
- Achieved by building compatibility with multiple systems (e.g., electrical plugs).
- Adaptation: Modifying the product to better suit consumer tastes and preferences.
- Factors influencing adaptation:
- Country level characteristics (e.g., government regulations, economic development, climate, bilingual labeling).
- Industry and firm characteristics (e.g., company resources, competition, product life cycle).
- Product characteristics (e.g., degree of cultural binding, food products tend to be more culture-bound than industrial or tech products).
Economics of Adaptation
- Incremental manufacturing costs decrease as products become more standardized.
- Increased standardization may lead to lost sales in some markets.
- The cost of lost sales and manufacturing costs can be combined to determine the extent of product adaptation.
Brand Strategies: Brand Portfolios
- Brands identify goods and services from one seller or group of sellers.
- Companies often have portfolios of local, regional, and global brands.
- Companies employ brand strategies deliberately or as a result of mergers or acquisitions.
- Considerations for global branding:
- Does the brand name make sense outside the source country?
- Is the name associated positively/negatively with a country?
- Is the name available legally?
- Does the brand complement existing global brands?
- Should growth be limited to creating a regional brand?
- Should local brands be replaced?
- How do you change an existing brand?
Brand Change Strategies
- Fade In/Fade Out: Linking a global and local brand for a time, followed by dropping the local brand.
- Endorsement Branding: Using one brand to introduce another.
- Double Branding: Presenting both brands simultaneously during a transition period.
- Summary Axing: Replacing the existing brand with a new one.
Global Product Development
- New products and modifications for customer needs.
- Corporate objectives: Technical feasibility and financial profitability.
- Stage Gate Process: A series of steps for product development, exemplified by:
- Idea generation and screening.
- Concept testing (using focus groups).
- Sales forecasting.
- Test marketing.
- Global product launch.
- The criteria used in the Stage Gate Process include:
- Market - size and potential of the addressable market.
- Technical - Feasibility of the product's manufacture, knowledge or partner needed.
- Financial - Profitability analysis.
Counterfeit Products
- Counterfeiting is a significant problem for businesses.
- Counterfeit goods result in:
- Lost sales of authentic products.
- Damage to the reputation of the intellectual property owners.
- Increased costs for operations (monitoring counterfeit products). - increased cost of operation due to monitoring and policing the market for pirated products.
- Counterfeiting is a serious problem. (example: pharmaceutical drugs kill over 100,000 people annually).
Distribution Channels
- Distribution channels are the sequence of firms involved in making products available to consumers.
- Includes flows of information and titles.
- Channel types: Simple and complex.
- Channel changes as market share develops.
Options for Global Distribution
- Direct sales via field sales force (costly, but ongoing physical presence).
- Utilizing foreign subsidiaries (ongoing physical presence).
- Using independent intermediaries (e.g., distributors).
- Outsourcing distribution to third-party companies.
- Electronic distribution.
Channel Design
- Refers to the length and width of a channel.
- Length: Number of levels of intermediaries.
- Width: Number of institutions of each type within the channel.
Control, Continuity, Communication, Intermediary Selection
- Control: Losing control associated with using intermediaries.
- Continuity: Long-term relationships needed.
- Communication: Cultural and linguistic considerations.
- Intermediary selection: Objectives and conditions for success. (Selection criteria: product experience, financial and physical resources, human resources, network and contacts, understanding of the market, geographic coverage, relationships).
Distributor Contracts
- Short-term contracts (less than 2 years).
- Clear payment terms.
- Defining products covered.
- Responsibility and territory.
The Gray Trade
- Gray, or parallel, trade.
- Products from authorized channels are sold through unauthorized intermediaries.
- Reasons for gray trade: Price differences, limited availability in certain markets.
- Negative impact: erosion of brand equity and strained relationships with authorized channel members.
Channels Against Gray Trade
- Supply interference.
- Dealer interference.
- Demand interference (e.g., educating customers about drawbacks of gray goods).
- Strategic attack (create stronger customer reasons for buying from authorized dealers).
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Description
Test your knowledge on key concepts in marketing and product development. This quiz covers topics such as prototype development, sales forecasting, counterfeit products, and strategies in international marketing. Assess your understanding of various strategies and regulations affecting product launch and management.