Podcast
Questions and Answers
What is the main responsibility of an Operations Manager?
What is the main responsibility of an Operations Manager?
- Attracting talent and setting training standards
- Improving quality, productivity, and efficiency (correct)
- Developing marketing strategies
- Analyzing data to determine resource allocation
According to Claessens, how are products defined?
According to Claessens, how are products defined?
- Primarily as physical objects for sale
- Only as tangible goods like cars and phones
- Exclusively as intangible items like ideas
- Anything offered to a market for attention or consumption (correct)
In terms of durability assessment, why is it easier to evaluate a tangible product compared to a service?
In terms of durability assessment, why is it easier to evaluate a tangible product compared to a service?
- Consumers have more experience with tangible goods
- Tangible products are countable and visible (correct)
- Services are more affordable than products
- Services involve less risk for the consumer
What is the key difference between a product and a service?
What is the key difference between a product and a service?
What is a service based on the information provided?
What is a service based on the information provided?
How can a consumer assess the quality of a service based on the text?
How can a consumer assess the quality of a service based on the text?
What is the primary responsibility of a Chief Executive Officer (CEO)?
What is the primary responsibility of a Chief Executive Officer (CEO)?
Which of the following best describes the role of a Chief Operating Officer (COO)?
Which of the following best describes the role of a Chief Operating Officer (COO)?
What is the primary responsibility of an Advertising Sales Agent?
What is the primary responsibility of an Advertising Sales Agent?
Which of the following is NOT a typical step in conducting a market analysis?
Which of the following is NOT a typical step in conducting a market analysis?
What is the primary responsibility of a Project Manager?
What is the primary responsibility of a Project Manager?
Which of the following is NOT typically a responsibility of a Chief Operating Officer (COO)?
Which of the following is NOT typically a responsibility of a Chief Operating Officer (COO)?
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