Podcast
Questions and Answers
What is the primary purpose of a problem-solving team?
What is the primary purpose of a problem-solving team?
What is a distinctive feature of a virtual team?
What is a distinctive feature of a virtual team?
Role ambiguity arises primarily due to what issue?
Role ambiguity arises primarily due to what issue?
Which type of conflict occurs when a single source sends contradictory messages?
Which type of conflict occurs when a single source sends contradictory messages?
Signup and view all the answers
What defines a management team?
What defines a management team?
Signup and view all the answers
What best describes role overload?
What best describes role overload?
Signup and view all the answers
Which role primarily focuses on providing social and emotional support within a team?
Which role primarily focuses on providing social and emotional support within a team?
Signup and view all the answers
How is conflict generally perceived within a group setting?
How is conflict generally perceived within a group setting?
Signup and view all the answers
What is a primary purpose of budgeting?
What is a primary purpose of budgeting?
Signup and view all the answers
Which type of budget outlines the quantities of products or services an organization intends to create?
Which type of budget outlines the quantities of products or services an organization intends to create?
Signup and view all the answers
What is a common weakness associated with budgeting?
What is a common weakness associated with budgeting?
Signup and view all the answers
What does a balance sheet provide?
What does a balance sheet provide?
Signup and view all the answers
Which statement about the budget development process is true?
Which statement about the budget development process is true?
Signup and view all the answers
What does operations control primarily focus on?
What does operations control primarily focus on?
Signup and view all the answers
Which step in the control process involves comparing performance against established standards?
Which step in the control process involves comparing performance against established standards?
Signup and view all the answers
What type of control focuses on the results after the transformation process is complete?
What type of control focuses on the results after the transformation process is complete?
Signup and view all the answers
Which characteristic is NOT part of establishing a control standard?
Which characteristic is NOT part of establishing a control standard?
Signup and view all the answers
Which aspect of financial control focuses on resources flowing into the organization?
Which aspect of financial control focuses on resources flowing into the organization?
Signup and view all the answers
What is necessary for a performance measurement to be effective?
What is necessary for a performance measurement to be effective?
Signup and view all the answers
What is one potential positive consequence of stimulating conflict within a team?
What is one potential positive consequence of stimulating conflict within a team?
Signup and view all the answers
Which approach focuses on the context in which negotiation occurs?
Which approach focuses on the context in which negotiation occurs?
Signup and view all the answers
What type of control is related to monitoring quality or quantity before resources integrate into a system?
What type of control is related to monitoring quality or quantity before resources integrate into a system?
Signup and view all the answers
What does budgetary control specifically refer to?
What does budgetary control specifically refer to?
Signup and view all the answers
Which of the following methods is NOT a way to control conflict?
Which of the following methods is NOT a way to control conflict?
Signup and view all the answers
What is the primary benefit of resolving conflict effectively?
What is the primary benefit of resolving conflict effectively?
Signup and view all the answers
Which type of control involves managing capital funds and cash flow?
Which type of control involves managing capital funds and cash flow?
Signup and view all the answers
Which of the following is a constructive way to stimulate conflict?
Which of the following is a constructive way to stimulate conflict?
Signup and view all the answers
What is a common characteristic of negotiation as a process?
What is a common characteristic of negotiation as a process?
Signup and view all the answers
Which of the following strategies can help match employees' work habits to reduce conflict?
Which of the following strategies can help match employees' work habits to reduce conflict?
Signup and view all the answers
Study Notes
Managing Work, Groups, and Teams
- Problem-solving teams: Most common, knowledge workers solve a specific problem then disband
- Management teams: Composed of managers from different functions (sales, production), coordinating work across teams
- Work teams: Increasingly popular, responsible for daily organizational tasks; self-managed when empowered
- Virtual teams: Newer teams, members interact virtually as needed, may take turns leading
- Quality circles: Comprising workers and supervisors, meet to discuss workplace problems, popularity declining
Role Structures
- Role: Individual's part in a group, helping achieve goals
- Task specialist role: Focuses on accomplishing tasks
- Socioemotional role: Provides social and emotional support
- Role structures: Defined roles and relationships within a group
- Role ambiguity: Occurs when a role's expectations are unclear, and the individual doesn't understand them
- Role conflict: Happens when role messages contradict each other, or when expectations are mutually exclusive
- Role overload: When role expectations exceed individual capabilities
- Role conflict (interrole conflict): Result of conflict between roles
Conflict
- Conflict: Disagreement amongst individuals/groups/organizations
-
Managing Conflict:
- Can be both positive and negative
- Stimulating competition can lead to rewards.
- Hiring outsiders can boost perspective.
- Changing procedures can cause resentment.
Controlling Conflict
- Controlling conflict: Address issues before they escalate
-
Strategies:
- Expand resources
- Improve coordination
- Enhanced managerial hierarchy and rules
- Set clear goals
- Match employee personalities and work habits
-
Resolving Conflict:
- Compromise
- Interpersonal problem-solving
- Allow confronting each other
- Alternative dispute resolution (teams or other employees)
- Negotiation: Two or more parties reach an agreement despite different preferences
Basic Elements of Control
-
Types of Control:
- Physical resources: Inventory management, quality control, equipment control
- Human resources: Selection, training, performance appraisal, and compensation
- Information resources: Sales forecasts, marketing analysis, public relations
- Financial resources: Managing capital funding, cash flow
-
Levels of control:
- Operations control: Focuses on the transformation of resources into products/services
- Financial control: Concerned with financial resources
- Structural control: Concerned with how elements of the organization function
Budgetary Control
- Budgets: Plans expressed numerically, typically for one year or less
-
Purposes:
- Coordinate resources and projects
- Define standards for control
- Provide guidelines
- Evaluate performance
-
Types:
- Financial budget
- Operating budget
- Nonmonetary budget
- Top management develops budgets
- Operating units submit requests
Income Statement
- A summary of financial performance over a period of time (usually a year)
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
Test your knowledge on the various types of teams and role structures within organizations. This quiz covers problem-solving teams, management teams, and virtual teams, as well as defining roles and dealing with role ambiguity and conflict. Assess your understanding of how these elements contribute to effective teamwork.
