Managing Troubled Employees

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Questions and Answers

What are some issues that can affect an employee's job performance in the workplace?

  • Lack of motivation, poor communication skills, and insufficient training
  • Inadequate salary, long commute, and lack of recognition
  • Marriage relation related issues, kids related issues, monetary problems, work pressure, and workplace conflicts (correct)
  • Health problems, lack of sleep, and poor diet

What percentage of employees say that problems in their personal lives sometimes affect their work performance?

  • 62%
  • 89%
  • 47% (correct)
  • 25%

What are some obvious problems that can manifest as a result of personal issues affecting work performance?

  • Lack of concentration, tardiness, absenteeism, and/or lower job performance (correct)
  • Increased productivity, punctuality, and motivation
  • Decreased workload, better communication skills, and higher salary
  • Improved work-life balance, better relationships with colleagues, and more recognition

What is the main difference between a 'troubled' employee and a 'problem' employee?

<p>A 'troubled' employee's personal problems cannot be corrected by normal counseling or disciplinary measures, while a 'problem' employee's negative impact can usually be corrected with counseling and/or discipline. (C)</p> Signup and view all the answers

What is an example of a 'troubled' employee?

<p>A drug abuser (D)</p> Signup and view all the answers

What is an example of a 'problem' employee?

<p>An employee with a negative impact on the organization's performance (A)</p> Signup and view all the answers

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