Managing the External Environment and Organizational Culture

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Questions and Answers

Which of the following is NOT part of the external environment affecting an organization's performance?

  • Competitive (correct)
  • Technological
  • Sociocultural
  • Political/Legal

What does environmental uncertainty refer to?

  • The stability of an organization's external factors
  • The predictability of an organization's stakeholder relationships
  • The degree of change and complexity in an organization's environment (correct)
  • The unpredictability of an organization's internal factors

Which demographic group is particularly important in the workplace according to the text?

  • Gen Y (Millennials)
  • Baby Boomers (correct)
  • Generation X
  • Post-Millennials

What are the benefits of good stakeholder relationships mentioned in the text?

<p>Increased predictability of environmental changes (C)</p> Signup and view all the answers

What does the organizational culture of an organization refer to?

<p>The unique personality of the organization (A)</p> Signup and view all the answers

What characterizes strong organizational cultures?

<p>Intensely held and widely shared key values (D)</p> Signup and view all the answers

Which factor contributes to creating an innovative culture within an organization?

<p>Freedom and trust (D)</p> Signup and view all the answers

What is the primary managerial activity that involves defining goals, establishing strategy, and developing plans for work activities?

<p>Formal planning (D)</p> Signup and view all the answers

What do formal planning and performance have a positive association with?

<p>Higher profits and returns on assets (D)</p> Signup and view all the answers

What do goals in planning refer to as the desired outcomes for individuals, groups, or entire organizations?

<p>Desired outcomes for individuals, groups, or entire organizations (A)</p> Signup and view all the answers

Environmental uncertainty refers to the degree of change and complexity in an organization's environment.

<p>True (A)</p> Signup and view all the answers

Stakeholders are not affected by an organization's decisions and actions.

<p>False (B)</p> Signup and view all the answers

The economic context is not important for managers to make the best decisions for their organizations.

<p>False (B)</p> Signup and view all the answers

Each individual has a unique personality, but an organization does not have a personality.

<p>False (B)</p> Signup and view all the answers

Good stakeholder relationships do not lead to improved predictability of environmental changes.

<p>False (B)</p> Signup and view all the answers

Organizational culture with widely shared values and consistent messages about what's important is considered a weak culture.

<p>False (B)</p> Signup and view all the answers

In organizations with strong cultures, employees have little identification with the culture.

<p>False (B)</p> Signup and view all the answers

Formal planning is not associated with higher profits and returns on assets.

<p>False (B)</p> Signup and view all the answers

Strategic goals are related to the internal financial performance of the organization.

<p>False (B)</p> Signup and view all the answers

Sustainability is not typically integrated into the overall culture of many companies.

<p>False (B)</p> Signup and view all the answers

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Study Notes

Environmental Factors Affecting Organizations

  • The economic context is an important external environmental factor affecting an organization's performance.

Environmental Uncertainty

  • Environmental uncertainty refers to the degree of change and complexity in an organization's environment.

Demographics in the Workplace

  • A particularly important demographic group in the workplace is not specified in the text.

Stakeholder Relationships

  • Good stakeholder relationships lead to improved predictability of environmental changes.

Organizational Culture

  • Organizational culture refers to the overall personality of an organization.
  • A strong organizational culture is characterized by widely shared values and consistent messages about what's important.

Innovative Culture

  • Creating an innovative culture within an organization involves encouraging creativity and experimentation.

Planning and Performance

  • The primary managerial activity that involves defining goals, establishing strategy, and developing plans for work activities is planning.
  • Good planning has a positive association with higher profits and returns on assets.
  • Goals in planning refer to the desired outcomes for individuals, groups, or entire organizations.

Sustainability

  • Sustainability is typically integrated into the overall culture of many companies.

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