Managing Organizational Change Quiz
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Questions and Answers

What is the term used to refer to the process of taking a creative idea and turning it into a useful product, service, or method of operation?

  • Explicit and implicit coercion
  • Innovation (correct)
  • Facilitation and support
  • Manipulation
  • How can a manager encourage people to feel ownership of a change?

  • By providing education and communication (correct)
  • Through manipulation tactics
  • Using explicit and implicit coercion
  • Through negotiation and agreement
  • Which method involves threats as a strategy for managing resistance to change?

  • Explicit and implicit coercion (correct)
  • Facilitation and support
  • Negotiation and agreement
  • Education and communication
  • What is the term used to describe the ability to combine ideas in a unique way or make unusual associations between ideas?

    <p>Creativity</p> Signup and view all the answers

    Which method of managing resistance to change focuses on listening to the real concerns of people affected?

    <p>Facilitation and support</p> Signup and view all the answers

    What does OD heavily rely on for assisting organizational members with planned change?

    <p>Group interactions and cooperation</p> Signup and view all the answers

    'Winning in business today demands innovation.' This statement implies that:

    <p>'Winning in business today demands creativity.'</p> Signup and view all the answers

    What strategy for managing resistance to change involves 'buying off' leaders of resistance?

    <p>Manipulation</p> Signup and view all the answers

    How can a manager foster innovation according to the text?

    <p>By creativity and encouraging unique ideas</p> Signup and view all the answers

    Which method of overcoming resistance to change focuses on encouraging people to feel ownership of the change?

    <p>Participation and involvement</p> Signup and view all the answers

    What is the high-risk strategy for managing resistance to change involving threats when necessary?

    <p>Explicit and implicit coercion</p> Signup and view all the answers

    What term describes the process of taking a creative idea and turning it into a useful product, service, or method of operation?

    <p>Innovation</p> Signup and view all the answers

    Which technique for assisting organizational members with planned change relies heavily on group interactions and cooperation?

    <p>Team-building</p> Signup and view all the answers

    'Winning in business today demands innovation.' This statement implies that innovation is:

    <p>A requirement for success in business</p> Signup and view all the answers

    'Assisting organizational members with a planned change is referred to as ______________.'

    <p>&quot;Organisational development&quot;</p> Signup and view all the answers

    'Listening to the real concerns of people affected' is a key aspect of which strategy for managing resistance to change?

    <p>&quot;Facilitation and support&quot;</p> Signup and view all the answers

    'The ability to combine ideas in a unique way or make unusual associations between ideas is known as ________.'

    <p>&quot;Creativity&quot;</p> Signup and view all the answers

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