17 Questions
What is the term used to refer to the process of taking a creative idea and turning it into a useful product, service, or method of operation?
Innovation
How can a manager encourage people to feel ownership of a change?
By providing education and communication
Which method involves threats as a strategy for managing resistance to change?
Explicit and implicit coercion
What is the term used to describe the ability to combine ideas in a unique way or make unusual associations between ideas?
Creativity
Which method of managing resistance to change focuses on listening to the real concerns of people affected?
Facilitation and support
What does OD heavily rely on for assisting organizational members with planned change?
Group interactions and cooperation
'Winning in business today demands innovation.' This statement implies that:
'Winning in business today demands creativity.'
What strategy for managing resistance to change involves 'buying off' leaders of resistance?
Manipulation
How can a manager foster innovation according to the text?
By creativity and encouraging unique ideas
Which method of overcoming resistance to change focuses on encouraging people to feel ownership of the change?
Participation and involvement
What is the high-risk strategy for managing resistance to change involving threats when necessary?
Explicit and implicit coercion
What term describes the process of taking a creative idea and turning it into a useful product, service, or method of operation?
Innovation
Which technique for assisting organizational members with planned change relies heavily on group interactions and cooperation?
Team-building
'Winning in business today demands innovation.' This statement implies that innovation is:
A requirement for success in business
'Assisting organizational members with a planned change is referred to as ______________.'
"Organisational development"
'Listening to the real concerns of people affected' is a key aspect of which strategy for managing resistance to change?
"Facilitation and support"
'The ability to combine ideas in a unique way or make unusual associations between ideas is known as ________.'
"Creativity"
Test your knowledge on managing organizational change and the various factors involved such as changing structure, technology, and people within an organization.
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