Managing Organizational Change Quiz
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Questions and Answers

What is the term used to refer to the process of taking a creative idea and turning it into a useful product, service, or method of operation?

  • Explicit and implicit coercion
  • Innovation (correct)
  • Facilitation and support
  • Manipulation

How can a manager encourage people to feel ownership of a change?

  • By providing education and communication (correct)
  • Through manipulation tactics
  • Using explicit and implicit coercion
  • Through negotiation and agreement

Which method involves threats as a strategy for managing resistance to change?

  • Explicit and implicit coercion (correct)
  • Facilitation and support
  • Negotiation and agreement
  • Education and communication

What is the term used to describe the ability to combine ideas in a unique way or make unusual associations between ideas?

<p>Creativity (A)</p> Signup and view all the answers

Which method of managing resistance to change focuses on listening to the real concerns of people affected?

<p>Facilitation and support (C)</p> Signup and view all the answers

What does OD heavily rely on for assisting organizational members with planned change?

<p>Group interactions and cooperation (D)</p> Signup and view all the answers

'Winning in business today demands innovation.' This statement implies that:

<p>'Winning in business today demands creativity.' (B)</p> Signup and view all the answers

What strategy for managing resistance to change involves 'buying off' leaders of resistance?

<p>Manipulation (A)</p> Signup and view all the answers

How can a manager foster innovation according to the text?

<p>By creativity and encouraging unique ideas (A)</p> Signup and view all the answers

Which method of overcoming resistance to change focuses on encouraging people to feel ownership of the change?

<p>Participation and involvement (C)</p> Signup and view all the answers

What is the high-risk strategy for managing resistance to change involving threats when necessary?

<p>Explicit and implicit coercion (D)</p> Signup and view all the answers

What term describes the process of taking a creative idea and turning it into a useful product, service, or method of operation?

<p>Innovation (A)</p> Signup and view all the answers

Which technique for assisting organizational members with planned change relies heavily on group interactions and cooperation?

<p>Team-building (C)</p> Signup and view all the answers

'Winning in business today demands innovation.' This statement implies that innovation is:

<p>A requirement for success in business (D)</p> Signup and view all the answers

'Assisting organizational members with a planned change is referred to as ______________.'

<p>&quot;Organisational development&quot; (D)</p> Signup and view all the answers

'Listening to the real concerns of people affected' is a key aspect of which strategy for managing resistance to change?

<p>&quot;Facilitation and support&quot; (D)</p> Signup and view all the answers

'The ability to combine ideas in a unique way or make unusual associations between ideas is known as ________.'

<p>&quot;Creativity&quot; (B)</p> Signup and view all the answers

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