Managing Involuntary Turnover: Progressive Discipline & ADR
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Questions and Answers

What do employee wellness programs primarily focus on?

  • Preventing health-related problems (correct)
  • Providing job search support
  • Offering financial benefits
  • Addressing only alcoholism

What can outplacement counseling help dismissed employees with?

  • Gardening tips
  • Job search support and networking opportunities (correct)
  • Investing in stocks
  • Learning a new language

Which factor is NOT mentioned as a driver of retention in the text?

  • Fun and collaborative work environment
  • Benefits
  • Immediate salary increases (correct)
  • Opportunities for development

What kind of withdrawal involves transferring to a different job or being absent?

<p>Physical job withdrawal (B)</p> Signup and view all the answers

What is the primary source of job dissatisfaction according to the text?

<p>Unsafe working conditions (D)</p> Signup and view all the answers

What stage in Alternative Dispute Resolution involves a neutral third party from outside the organization?

<p>Stage 3: Mediation (D)</p> Signup and view all the answers

Which program is usually identified in official documents published by the employer?

<p>Employee Assistance Program (EAP) (C)</p> Signup and view all the answers

What is the purpose of the Peer Review stage in Alternative Dispute Resolution?

<p>To help parties arrive at a settlement (C)</p> Signup and view all the answers

What is the role of supervisors regarding Employee Assistance Programs?

<p>To use the referral service for employees with health-related problems (D)</p> Signup and view all the answers

In what stage of Alternative Dispute Resolution does a professional arbitrator from outside the organization make a unilateral decision?

<p>Stage 4: Arbitration (D)</p> Signup and view all the answers

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