Managing Interaction Conflicts at Emergency Scenes

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EnchantingDogwood
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10 Questions

What is the recommended approach to resolve interpersonal conflicts at a scene?

Face-to-face discussions after the call

When should critiques and debriefings ideally take place after a call?

Within 72 hours

What action should be taken for patient care issues that cannot be resolved at the scene?

Contact medical control immediately

How should patients be informed about decisions affecting their care?

Fully informed of all decisions

Who can refuse treatment recommendations according to the text?

Competent, rational adults

Why is it important to educate patients considering refusing treatment or transport?

To ensure they understand their decision

What defines a patient with capacity?

A person who is able to understand the information given to them, retain that information, and weigh the risks and benefits of a decision.

Who is in charge of patient care upon arrival at a scene?

The on-scene EMS provider with appropriate training for the patient's condition.

What should be done if a patient is abandoned to a lesser level of care?

Report to the State of Washington Department of Health.

Which document should include all patient contacts and interventions?

EHR (Electronic Health Record).

Learn how to handle disagreements and conflicts at emergency scenes effectively. Discover the importance of discussing conflicts privately, resolving issues at a lower level, and seeking medical control for unresolved patient care issues.

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