Managing Interaction Conflicts at Emergency Scenes
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Questions and Answers

What is the recommended approach to resolve interpersonal conflicts at a scene?

  • Contact medical control immediately
  • Utilize the appropriate department/service chain of command
  • Discussed during the call
  • Face-to-face discussions after the call (correct)
  • When should critiques and debriefings ideally take place after a call?

  • After a week
  • Within 48 hours
  • Within 24 hours
  • Within 72 hours (correct)
  • What action should be taken for patient care issues that cannot be resolved at the scene?

  • Wait for medical control to contact you
  • Notify immediate family
  • Discuss during the call
  • Contact medical control immediately (correct)
  • How should patients be informed about decisions affecting their care?

    <p>Fully informed of all decisions</p> Signup and view all the answers

    Who can refuse treatment recommendations according to the text?

    <p>Competent, rational adults</p> Signup and view all the answers

    Why is it important to educate patients considering refusing treatment or transport?

    <p>To ensure they understand their decision</p> Signup and view all the answers

    What defines a patient with capacity?

    <p>A person who is able to understand the information given to them, retain that information, and weigh the risks and benefits of a decision.</p> Signup and view all the answers

    Who is in charge of patient care upon arrival at a scene?

    <p>The on-scene EMS provider with appropriate training for the patient's condition.</p> Signup and view all the answers

    What should be done if a patient is abandoned to a lesser level of care?

    <p>Report to the State of Washington Department of Health.</p> Signup and view all the answers

    Which document should include all patient contacts and interventions?

    <p>EHR (Electronic Health Record).</p> Signup and view all the answers

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