Managing in the Global Environment
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Questions and Answers

Which of the following is NOT a component of the general environment that affects an organization?

  • Technological forces
  • Suppliers (correct)
  • Sociocultural forces
  • Economic forces

    • Which of the following is a potential challenge when dealing with suppliers?

  • Material shortages (correct)
  • Unions
  • Abundance of substitutes
  • Low prices

    • Global outsourcing refers to the purchase of inputs from foreign suppliers or the production of inputs abroad in order to:

  • Reduce market access
  • Lower production costs and improve product quality or design (correct)
  • Increase production costs
  • Decrease product quality

    • Distributors are organizations that help other organizations sell their goods or services to customers. Powerful distributors can limit access to markets through their control of:

    <p>Customers</p> Signup and view all the answers

    Customers are individuals and groups that buy the goods and services that an organization produces. Identifying an organization's main customers and producing the goods and services they want is crucial to:

    <p>Organizational success</p> Signup and view all the answers

    Barriers to entry refer to factors that make it difficult and costly for an organization to enter a particular task environment or industry. Which of the following is NOT a barrier to entry?

    <p>Low prices</p> Signup and view all the answers

    Which of the following is NOT one of the learning objectives mentioned in Chapter Four?

    <p>Explain why the global environment is becoming more open and competitive and identify the forces behind the process of globalization that increase the opportunities, complexities, challenges, and threats that managers face</p> Signup and view all the answers

    What is the global environment?

    <p>A set of global forces that operate and compete in more than one country</p> Signup and view all the answers

    Which learning objective focuses on the challenges presented by the main forces in a global task and general environments?

    <p>LO3</p> Signup and view all the answers

    What does the task environment refer to?

    <p>A set of forces and conditions that originate with suppliers, distributors, customers, and competitors</p> Signup and view all the answers

    Why is it important for managers to be sensitive to the effects of falling trade barriers and regional trade associations?

    <p>To be aware of the impact on political and social aspects</p> Signup and view all the answers

    What is the main focus of Learning Objective 4?

    <p>Explain why the global environment is becoming more open and competitive and identify the forces behind the process of globalization that increase the opportunities, complexities, challenges, and threats that managers face</p> Signup and view all the answers

    Which one of the following is an example of demographic forces?

    <p>Aging of populations</p> Signup and view all the answers

    Which one of the following is an outcome of changes in laws and regulations?

    <p>Deregulation of industries</p> Signup and view all the answers

    What is the process of integrating and connecting economic, political, and social systems across countries called?

    <p>Globalization</p> Signup and view all the answers

    What does the term 'tariff' refer to?

    <p>A tax imposed on imported goods</p> Signup and view all the answers

    What does the term 'values' refer to in the context of national culture?

    <p>Ideas about what is good, desirable and beautiful</p> Signup and view all the answers

    What do 'folkways' refer to in the context of norms?

    <p>Routine social conventions of everyday life</p> Signup and view all the answers

    What does the term 'individualism' mean in Hofstede's model of national culture?

    <p>A worldview that values individual freedom and self-expression</p> Signup and view all the answers

    What does the term 'power distance' refer to in Hofstede's model of national culture?

    <p>The degree to which societies accept inequalities in power and well-being</p> Signup and view all the answers

    True or false: Management involves the planning, organizing, leading, and controlling of resources to achieve organizational goals effectively and efficiently?

    <p>True</p> Signup and view all the answers

    True or false: Efficiency is a measure of how productively resources are used to achieve a goal?

    <p>True</p> Signup and view all the answers

    True or false: Effectiveness is a measure of the appropriateness of the goals an organization is pursuing and how they achieve those goals?

    <p>True</p> Signup and view all the answers

    True or false: The main goal of a manager is to achieve high organizational performance by using available resources efficiently and effectively?

    <p>True</p> Signup and view all the answers

    True or false: The study of management helps individuals understand the dynamic and complex nature of work and make ethical and effective decisions for an organization?

    <p>True</p> Signup and view all the answers

    True or false: Understanding management helps the manager's employer succeed?

    <p>True</p> Signup and view all the answers

    True or false: Learning management principles can only help you make good decisions in work situations.

    <p>False</p> Signup and view all the answers

    True or false: The four tasks of management are planning, organizing, leading, and controlling.

    <p>True</p> Signup and view all the answers

    True or false: Organizational structure refers to the formal system of task and reporting relationships within an organization.

    <p>True</p> Signup and view all the answers

    True or false: Leading involves articulating a clear vision and motivating organizational members to achieve goals.

    <p>True</p> Signup and view all the answers

    True or false: Evaluating how well an organization is achieving its goals is part of the controlling function of management.

    <p>True</p> Signup and view all the answers

    True or false: Conceptual skills refer to the job-specific knowledge and techniques required to perform an organizational role.

    <p>False</p> Signup and view all the answers

    Utilizing new information technology (IT) is not an important challenge for managers.

    <p>False</p> Signup and view all the answers

    IT has enabled individual employees and self-managed teams by providing them with more information and allowing for virtual interactions.

    <p>True</p> Signup and view all the answers

    Fredrick W. Taylor is the founder of scientific management.

    <p>True</p> Signup and view all the answers

    Scientific Management is the systematic study of relationships between people and tasks to increase efficiency.

    <p>True</p> Signup and view all the answers

    Max Weber developed the principles of bureaucracy during Germany's industrial revolution.

    <p>True</p> Signup and view all the answers

    Mary Parker Follet is known as the mother of management thought.

    <p>True</p> Signup and view all the answers

    Douglas McGregor's Theory X assumes that workers will do what is best for an organization if given the proper work setting, opportunity, and encouragement.

    <p>False</p> Signup and view all the answers

    The Hawthorne Studies and Human Relations studied the effects of work setting characteristics.

    <p>True</p> Signup and view all the answers

    Match the following Big Five Personality Traits with their descriptions:

    <p>Extraversion = Tendency to experience positive emotions and be sociable Negative Affectivity = Tendency to experience negative emotions and be critical of oneself and others Agreeableness = Tendency to get along well with others and be likable Conscientiousness = Tendency to be careful, organized, and self-disciplined</p> Signup and view all the answers

    Match the following Other Personality Traits with their descriptions:

    <p>Internal locus of control = Tendency to locate responsibility for one’s fate within oneself External locus of control = Tendency to locate responsibility for one’s fate in outside forces Self-Esteem = The degree to which people feel good about themselves and their capabilities Need for Achievement = The extent to which an individual has a strong desire to perform challenging tasks well</p> Signup and view all the answers

    Match the following Values, Attitudes, and Moods and Emotions concepts with their definitions:

    <p>Values = Describe what managers try to achieve through work and how they think they should behave Attitudes = Capture managers’ thoughts and feelings about their specific jobs and organizations Moods and Emotions = Encompass how managers actually feel when they are managing Value System = The terminal and instrumental values that are guiding principles in an individual’s life</p> Signup and view all the answers

    Match the following Attitudes concepts with their definitions:

    <p>Attitudes = A collection of feelings and beliefs Job Satisfaction = A collection of feelings and beliefs that managers have about their current jobs Terminal Values = A lifelong goal or objective that an individual seeks to achieve Instrumental Values = A mode of conduct that an individual seeks to follow</p> Signup and view all the answers

    Match the following Learning Objectives with their descriptions:

    <p>Learning Objective 1 = Understanding the dynamic and complex nature of work and organizations Learning Objective 2 = Learning how to make ethical and effective decisions for an organization Learning Objective 3 = Understanding the challenges presented by the main forces in a global task and general environments Learning Objective 4 = Learning how to establish and maintain high-performance work practices</p> Signup and view all the answers

    Match the following individuals with their contributions to management thought:

    <p>Douglas McGregor = Developed Theory X and Theory Y Max Weber = Developed the principles of bureaucracy Mary Parker Follet = Known as the mother of management thought Fredrick W. Taylor = Founder of scientific management</p> Signup and view all the answers

    Match the following learning objectives from the text with their descriptions:

    <p>LO1 = Describing the various personality traits that affect how managers think, feel, and behave LO2 = Explaining what values and attitudes are and describing their impact on managerial action LO3 = Appreciating how moods and emotions influence all members of an organization LO4 = Describing the nature of emotional intelligence and its role in management</p> Signup and view all the answers

    Match the following terms from the text with their definitions:

    <p>Personality Traits = Enduring tendencies to feel, think, and act in certain ways that can be used to describe the personality of every individual Values = Enduring beliefs that a specific mode of conduct or end-state of existence is personally or socially preferable Emotional Intelligence = The ability to understand and manage one's own emotions and the emotions of others Organizational Culture = A system of shared assumptions, values, and beliefs that governs how people behave in organizations</p> Signup and view all the answers

    Match the following individuals with their roles in the context of the text:

    <p>Ms. Rachelle Oliver = Instructor Arnold W. CEO of Carnival Corporation = Manager Donald = Manager Fredrick W. Taylor = Founder of scientific management</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>Efficiency = A measure of how productively resources are used to achieve a goal Effectiveness = A measure of the appropriateness of the goals an organization is pursuing and how they achieve those goals Individualism = The degree to which a society believes that individuals should be self-sufficient Power Distance = The extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequally</p> Signup and view all the answers

    Match the following individuals with their contributions to management:

    <p>Mary Parker Follet = Known as the mother of management thought Max Weber = Developed the principles of bureaucracy Douglas McGregor = Theory X assumes that workers will do what is best for an organization if given the proper work setting, opportunity, and encouragement Fredrick W. Taylor = Founder of scientific management</p> Signup and view all the answers

    Match the following terms with their descriptions:

    <p>Managerial Action = The behavior of managers, which includes planning, organizing, leading, and controlling Organizational Performance = A measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals Task Environment = The set of forces and conditions that originate with suppliers, distributors, customers, and competitors and affect an organization's ability to obtain inputs and dispose of its outputs General Environment = The wide-ranging economic, technological, sociocultural, demographic, political, and legal forces that affect an organization and its task environment</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>Organizational Citizenship Behaviors = Behaviors that are not required but contribute to organizational efficiency Mood = A feeling or state of mind Emotional Intelligence = The ability to understand and manage one’s own and other people's emotions Organizational Culture = Shared set of beliefs, expectations, values, norms, and work routines that influence how members of an organization relate to one another</p> Signup and view all the answers

    Match the following organizational culture concepts with their descriptions:

    <p>Attraction-Selection-Attrition Framework = Explains how personality may influence organizational culture Ceremonies and Rites = Formal events that recognize incidents of importance to the organization Rites of passage = Determine how individuals enter, advance within, or leave the organization Stories and Language = Used to communicate organizational culture</p> Signup and view all the answers

    Match the following terms to their definitions:

    <p>Organizational Commitment = The collection of feelings and beliefs that managers have about their organization Emotion = Intense, relatively short-lived feelings Organizational socialization = Process by which newcomers learn an organization’s values and norms Rites of integration = Build and reinforce common bonds among organizational members</p> Signup and view all the answers

    Match the following concepts to their descriptions:

    <p>Organizational Efficiency = The ability to accomplish a task using the fewest resources Organizational Effectiveness = The degree to which an organization achieves its goals Values and Norms = Key components of organizational culture Figurehead, Leader, and Liaison = Interpersonal roles of managers that are supported by emotional intelligence</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>Organizational Members = People who work for an organization Organizational Goals = The desired outcomes or targets that an organization strives to achieve Organizational Values = Beliefs and principles that guide the behavior of individuals within an organization Organizational Norms = Shared expectations about appropriate behavior in an organization</p> Signup and view all the answers

    Match the following concepts to their descriptions:

    <p>Organizational Efficiency = A measure of how effectively an organization uses its resources to achieve its goals Organizational Effectiveness = The ability of an organization to achieve its goals Organizational Culture = A system of shared assumptions, values, and beliefs that governs how people behave in organizations Emotional Intelligence = The ability to recognize, understand, and manage our own emotions and the emotions of others</p> Signup and view all the answers

    Match the following terms to their definitions:

    <p>Organizational Culture = A system of shared meaning held by members that distinguishes the organization from other organizations Mood = A relatively mild feeling or state Emotion = An intense, relatively short-lived feeling Emotional Intelligence = The ability to recognize and manage emotions in ourselves and in others</p> Signup and view all the answers

    Match the following concepts to their descriptions:

    <p>Organizational Citizenship Behaviors = Voluntary behaviors that are not part of an employee's formal job requirements, but that contribute to the organization Mood = A feeling or state of mind Emotion = An intense, relatively short-lived feeling Emotional Intelligence = The ability to recognize, understand, and manage our own emotions and the emotions of others</p> Signup and view all the answers

    Which stakeholder group is considered the most critical for a company's success?

    <p>Customers</p> Signup and view all the answers

    What is the term used to describe the invisible barriers that prevent minorities and women from being promoted to top corporate positions?

    <p>Glass ceiling</p> Signup and view all the answers

    What is the main focus of ethical decision making?

    <p>Behaving ethically</p> Signup and view all the answers

    What is the term used to describe differences among people in age, gender, race, ethnicity, religion, sexual orientation, socioeconomic background, and capabilities/disabilities?

    <p>Diversity</p> Signup and view all the answers

    What is the role of managers in creating ethical organizational cultures?

    <p>Ensure important ethical values and norms are key features of an organization's culture</p> Signup and view all the answers

    What is the term used to describe the physical locations or social milieus in which companies are located and which provide them with the physical and social infrastructure to operate?

    <p>Community, society, and nation</p> Signup and view all the answers

    Which of the following is NOT a step to eradicate sexual harassment according to the text?

    <p>Take corrective action as soon as possible when sexual harassment has taken place</p> Signup and view all the answers

    What is the term for asking or forcing an employee to perform sexual favors in exchange for some reward or to avoid negative consequences?

    <p>Quid pro quo</p> Signup and view all the answers

    What is the term for telling lewd jokes, displaying pornography, making sexually oriented remarks about someone’s personal appearance, and other sex-related actions that make the work environment unpleasant?

    <p>Hostile work environment</p> Signup and view all the answers

    What is the term for widening diversity in income levels, single mothers and the 'working poor,' and child and elder care for working parents?

    <p>Socioeconomic background</p> Signup and view all the answers

    What is the term for employment and workplace discrimination, and provision of domestic-partner benefits?

    <p>Sexual orientation</p> Signup and view all the answers

    What is the term for managers having more influence than rank-and-file employees, and when managers commit to diversity, it legitimizes diversity efforts of others?

    <p>Critical managerial roles</p> Signup and view all the answers

    What percentage of corporate officer positions do women hold according to the text?

    <p>16%</p> Signup and view all the answers

    Which of the following is NOT a capability or disability issue mentioned in the text?

    <p>Widening diversity in income levels</p> Signup and view all the answers

    Which one of the following is NOT a learning objective mentioned in Chapter Three?

    <p>Understand the two major forms of sexual harassment and how they can be eliminated</p> Signup and view all the answers

    What is the main focus of Learning Objective 4?

    <p>Grasp the central role that managers play in the effective management of diversity</p> Signup and view all the answers

    What does the term 'values' refer to in the context of ethics?

    <p>The inner-guiding moral principles, values, and beliefs that people use to analyze or interpret a situation and then decide what is the “right” or appropriate way to behave</p> Signup and view all the answers

    What does the term 'ethical dilemma' refer to?

    <p>The quandary people find themselves in when they have to decide if they should act in a way that might help another person even though doing so might go against their own self-interest</p> Signup and view all the answers

    Who are stakeholders in a company?

    <p>The people and groups that supply a company with its productive resources and so have a claim on and stake in the company</p> Signup and view all the answers

    What are the two major forms of sexual harassment?

    <p>Quid pro quo and hostile work environment</p> Signup and view all the answers

    True or false: Planning is important for organizations like Cable Bahamas.

    <p>True</p> Signup and view all the answers

    True or false: Cable Bahamas entered the Internet and Telephone Services through diversification.

    <p>True</p> Signup and view all the answers

    True or false: Cable Bahamas differentiates its services from its competitors.

    <p>True</p> Signup and view all the answers

    True or false: The planning process involves identifying and selecting appropriate goals and courses of action.

    <p>True</p> Signup and view all the answers

    True or false: Strategy refers to a cluster of decisions about what goals to pursue and how to use resources to achieve those goals.

    <p>True</p> Signup and view all the answers

    True or false: A mission statement identifies an organization's purpose and distinguishes it from its competitors.

    <p>True</p> Signup and view all the answers

    True or false: Planning is necessary to give the organization a sense of direction and purpose.

    <p>True</p> Signup and view all the answers

    True or false: A plan helps coordinate managers of different functions and divisions of an organization to ensure they all work towards the same goals.

    <p>True</p> Signup and view all the answers

    True or false: Corporate-Level Strategy indicates in which industries and national markets an organization intends to compete.

    <p>True</p> Signup and view all the answers

    True or false: Business-Level Plan pertains to divisional managers' decisions about long-term goals and overall strategy.

    <p>True</p> Signup and view all the answers

    True or false: Functional-Level Plan pertains to functional managers' decisions about the goals they propose to pursue within a division.

    <p>True</p> Signup and view all the answers

    True or false: Standing Plans are developed for one-time, nonprogrammed issues.

    <p>False</p> Signup and view all the answers

    A low-cost strategy involves driving the organization's total costs down below the total costs of rivals.

    <p>True</p> Signup and view all the answers

    A differentiation strategy involves distinguishing an organization's products from competitors based on dimensions such as product design, quality, or after-sales service.

    <p>True</p> Signup and view all the answers

    Attempting to simultaneously pursue both a low-cost strategy and a differentiation strategy is known as being 'stuck in the middle'.

    <p>True</p> Signup and view all the answers

    A focused low-cost strategy involves serving only one market segment and being the lowest-cost organization serving that segment.

    <p>True</p> Signup and view all the answers

    A focused differentiation strategy involves serving only one market segment as the most differentiated organization serving that segment.

    <p>True</p> Signup and view all the answers

    Concentration on a single industry involves reinvesting a company's profits to strengthen its competitive position in its current industry.

    <p>True</p> Signup and view all the answers

    Vertical integration refers to expanding a company's operations either backward into an industry that produces inputs for its products or forward into an industry that uses, distributes, or sells its products.

    <p>True</p> Signup and view all the answers

    Diversification involves expanding a company's business operations into a new industry in order to produce new kinds of valuable goods or services.

    <p>True</p> Signup and view all the answers

    Which one of these is a measure of how efficiently and effectively managers use organizational resources to satisfy customers and achieve organizational goals?

    <p>Performance</p> Signup and view all the answers

    What is the term for the process of identifying and selecting appropriate goals and courses of action?

    <p>Planning</p> Signup and view all the answers

    What is the term for structuring working relationships in a way that allows organizational members to work together to achieve organizational goals?

    <p>Organizing</p> Signup and view all the answers

    What is the term for evaluating how well an organization is achieving its goals and taking action to maintain or improve performance?

    <p>Controlling</p> Signup and view all the answers

    What is the term for a group of people who work together and possess similar skills or use the same knowledge, tools, or techniques to perform their jobs?

    <p>Department</p> Signup and view all the answers

    Which management skill is the ability to understand, alter, lead, and control the behavior of other individuals and groups?

    <p>Human</p> Signup and view all the answers

    Which one of the following is NOT one of the four principal managerial tasks?

    <p>Controlling</p> Signup and view all the answers

    What is the term for collections of people who work together and coordinate their actions to achieve a wide variety of goals?

    <p>Organizations</p> Signup and view all the answers

    What are the three levels of management mentioned in the text?

    <p>Top, middle, and bottom</p> Signup and view all the answers

    What are the three kinds of managerial skill mentioned in the text?

    <p>Technical, conceptual, and interpersonal</p> Signup and view all the answers

    What are some major changes in management practices today that have occurred as a result of globalization and the use of advanced information technology (IT)?

    <p>Increased use of virtual interactions</p> Signup and view all the answers

    What are some of the principal challenges managers face in today's increasingly competitive global environment?

    <p>Adapting to cultural diversity</p> Signup and view all the answers

    Which of the following is a recent change in management practices?

    <p>Outsourcing</p> Signup and view all the answers

    What is the definition of empowerment?

    <p>Expansion of employees' knowledge, tasks, and decision-making responsibilities</p> Signup and view all the answers

    What is the definition of a self-managed team?

    <p>A group of employees who assume responsibility for organizing, controlling, and supervising their own activities</p> Signup and view all the answers

    What is the definition of global organizations?

    <p>Organizations that operate and compete in more than one country</p> Signup and view all the answers

    What is the definition of competitive advantage?

    <p>Ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than they do</p> Signup and view all the answers

    What is the process of creating new or improved goods and services called?

    <p>Innovation</p> Signup and view all the answers

    What is the main focus of management in a global environment?

    <p>Building a competitive advantage</p> Signup and view all the answers

    What is the main challenge for management in a global environment?

    <p>Maintaining ethical and socially responsible standards</p> Signup and view all the answers

    Study Notes

    General Environment Components

    • Components of the general environment include economic, political, sociocultural, technological, ecological, and legal factors that influence organizations.
    • Not all factors are significant in every context; identifying irrelevant ones is crucial.

    Supplier Challenges

    • Potential challenges in dealing with suppliers include reliability, cost fluctuations, and quality control issues.

    Global Outsourcing

    • Refers to purchasing inputs or production from international suppliers to reduce costs or improve efficiency.

    Distributors

    • Organizations that facilitate the sale of goods/services to customers can significantly affect market access.
    • Powerful distributors may restrict market entry and influence prices due to their control over distribution channels.

    Customer Identification

    • Understanding main customer needs is essential for creating products/services that meet market demands effectively.

    Barriers to Entry

    • Factors making it tough for new competitors to enter a market include economies of scale, brand loyalty, and high capital requirements.
    • Not all challenges qualify as barriers; ongoing market conditions must also be considered.

    Global Environment and Learning Objectives

    • The global environment includes international factors influencing business operations.
    • Some learning objectives focus on recognizing challenges in global task and general environments.

    Task Environment

    • Refers to immediate external conditions affecting an organization, such as suppliers, competitors, and customers.

    Trade Barriers and Regional Trade Associations

    • Managers need to be aware of trade barriers since they can impact market opportunities and competition.

    Learning Objective Focus

    • Learning objectives may vary but often center around understanding the managerial challenges in a global context.

    Demographic Forces

    • Demographic changes, such as shifts in population size, age, and distribution, can influence market dynamics and workforce availability.

    Laws and Regulations Outcomes

    • Changes in laws and regulations can lead to alterations in business practices, compliance costs, and operational risks.

    Integration of Systems

    • The process of merging economic, political, and social systems across countries is global integration.

    Tariff Definition

    • A tariff is a tax imposed on imported goods, affecting prices and competition.

    Values in National Culture

    • Values shape group behavior and inform cultural norms.

    Folkways in Norms

    • Folkways are social norms guiding everyday behavior and expectations in a society.

    Individualism in Hofstede's Model

    • Individualism emphasizes personal goals and autonomy over group goals in cultural contexts.

    Power Distance in Hofstede's Model

    • Power distance indicates how inequalities in power are perceived and accepted in different cultures.

    Management Functions

    • Management involves planning, organizing, leading, and controlling resources to achieve goals effectively and efficiently.

    Efficiency and Effectiveness

    • Efficiency measures resource productivity, while effectiveness assesses goal appropriateness.

    Organizational Performance

    • Managers aim to enhance organizational performance through efficient resource utilization.

    Management Studies

    • Learning management principles prepares individuals to understand workplace dynamics and ethical decision-making.

    Organizational Structure

    • Refers to the formal system defining task roles and reporting relationships within an organization.

    Leading in Management

    • Leading entails communicating a clear vision and motivating team members toward shared objectives.

    Controlling Function

    • Evaluating organizational performance is part of management’s controlling function.

    Conceptual Skills

    • Conceptual skills encompass the ability to understand complex ideas and make strategic decisions.

    Information Technology’s Role

    • IT fosters employee autonomy and virtual teamwork, though it presents management challenges.

    Fredrick W. Taylor's Contribution

    • Taylor is recognized as the founder of scientific management, focusing on efficiency through systematic analysis.

    Hawthorne Studies

    • Human Relations studies the impact of work environment characteristics on employee performance.

    Big Five Personality Traits

    • Traits include openness, conscientiousness, extraversion, agreeableness, and neuroticism, affecting workplace behavior.

    Diversity and Inclusion

    • Recognizes the importance of varied demographics and the ethical responsibilities of organizations towards diverse groups.

    Invisible Barriers in Promotion

    • Describes challenges faced by minorities and women in achieving leadership positions.

    Ethical Decision Making

    • Focuses on aligning choices with organizational values and societal expectations.

    Stakeholders Definition

    • Stakeholders are individuals or groups affected by an organization's activities, including employees, customers, and shareholders.

    Sexual Harassment Types

    • Major forms include quid pro quo and workplace hostility, each requiring distinct prevention measures.

    Corporate Gender Representation

    • Women currently hold a small percentage of corporate officer positions, indicating a need for increased diversity efforts.

    Planning in Organizations

    • Planning is crucial for strategic direction and resource allocation to meet organizational goals.

    Low-Cost and Differentiation Strategies

    • Strategies focus on either cost reduction or distinguishing product offerings to gain competitive advantage.

    Industry Focus and Competition

    • Concentration in a single industry supports competition through reinvestment.

    Vertical Integration

    • Involves expanding into supply chains either backwards to raw materials or forward to distribution channels.

    Diversification Strategy

    • Entails new industry engagement to explore additional revenue streams and markets.

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    Description

    Test your knowledge on managing in the global environment with this quiz. Learn about the importance of perceiving, interpreting, and responding to the organizational environment for managerial success. Differentiate between the global task and general environments and identify the main forces at play.

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