Managing Cultural Diversity Quiz 1
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Questions and Answers

Match the following aspects with their definitions:

Cultural Diversity (CD) = The variety of human groups, societies, or cultures in a specific region, or in the world as a whole Cultural Dimensions = Differences in perceptions, knowledge, values, institutions, etc. Multiculturalism = Evolution of societies towards embracing diversity and multiple cultures Globalization = The variety or multiformity of human social structures, belief systems, and strategies for adapting to situations in different parts of the world

Match the following sections with their content:

Cultural Diversity Management = Recommendations Cultural Diversity = What is CD

Match the following countries with their examples of increasing cultural diversity:

USA = Increasing cultural diversity in population France = Increasing cultural diversity in population Germany = Evolution towards multiculturalism Societies worldwide = Evolution towards multiculturalism

Match the following terms with their descriptions:

<p>Hofstede = Theorist known for cultural dimensions Trompenaars = Theorist known for cultural dimensions Globe = Theorist known for cultural dimensions Other aspects = Refers to differences in race, ethnicity, nationality, religion, or language among various groups within a community, organization or nation</p> Signup and view all the answers

Match the following cultural diversity terms with their definitions:

<p>Cultural Diversity (CD) = Refers to the existence of differences between culturally varied groups of people Multiculturalism = Can be considered ideology, more proactive, distinct cultural as well as religious groups should exist within the society on an equitable basis Interculturalism = Emphasis on interaction, also depends on language (English X non-English speaking) Cultural Hybridization = Leads to new combined cultures and subcultures, careful assumptions required</p> Signup and view all the answers

Match the following societal culture components with their respective descriptions:

<p>Customs = Traditional practices or behavior of a particular social group or community Language = Means of communication and expression specific to a particular group or region Personal values/ethics = Individual or collective beliefs and principles that guide behavior and decision-making Attitudes = Disposition or mental state towards something, reflected in behavior</p> Signup and view all the answers

Match the following management considerations with their implications for organizations:

<p>CD within the organization (intercultural management) = Affects workstyle expectations, ethics, attitudes to innovation, learning, failure, success, teamwork, and more CD in service provider – client encounter = Involves managing both the service provider and the client, preparation for future market CD in marketing to different cultures = Involves adapting marketing strategies to appeal to diverse cultural groups Management of CD in personal relations (workplace, business partners, tourist host) = Allows for more effective responses to the external environment and cultural hybridization</p> Signup and view all the answers

Match the following societal values dimensions with their characteristics:

<p>Traditional societies X secular-rational values = Captures religion, political as well as language differences Survival X self-expression values = Reflects differences in values related to survival needs and self-expression</p> Signup and view all the answers

Match the following organizational culture components with their influences:

<p>Economic/technological setting = Shapes the organizational culture based on economic and technological factors Political/legal setting = Impacts the organizational culture through legal and political considerations Ethnic background = Contributes to the formation of organizational culture based on the diversity of ethnicities within the organization Religion = Influences organizational culture through religious beliefs and practices</p> Signup and view all the answers

Match the following management roles with their responsibilities:

<p>The role of manager: ‘to choose the right people for the right tasks’ = Expresses opportunity due to high CD of an organization, covering workstyle expectations, ethics, attitudes to innovation, learning, failure, success, and more CD management covers: attitudes to innovation, learning, failure, success, teamwork = Encompasses various aspects including work-life balance, evaluation criteria, communication, group affiliation, and attitude to new technologies</p> Signup and view all the answers

Study Notes

  • Cultural Diversity (CD) is the variety of human groups, societies, or cultures within a community, organization or nation, encompassing differences in race, ethnicity, nationality, religion, or language.
  • CD is currently gaining importance due to its significant implications for management of organizations and strategy creation.
  • CD can be both a threat and an opportunity, with cultural preservation influencing economic differences and inequalities.
  • Organizational culture is influenced by societal culture and is essential for effective management of workstyle expectations, ethics, and attitudes.
  • CD Management involves managing cultural differences in personal relations, workplaces, and business partners, allowing for more effective responses to the external environment.
  • Organizational culture is shaped by societal culture, including economic/technological setting, political/legal setting, and ethnic background.
  • Societal culture is characterized by customs, language, personal values/ethics, and attitudes.
  • Managers play a crucial role in managing CD, including choosing the right people for the right tasks and managing attitudes to innovation, learning, failure, success, teamwork, and performance.
  • CD within organizations can lead to more effective responses to the external environment, such as globalization and increasing CD in general.
  • Careful consideration is required when dealing with cultural hybridization and assumptions about cultural differences.

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Test your knowledge on cultural diversity, its importance, management strategies, and cultural dimensions including Hofstede, Trompenaars, and Globe models. Explore the definition of cultural diversity and its various aspects.

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