Managing Change: Chapter 9

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Questions and Answers

What is Field Theory primarily concerned with?

  • Analyzing force fields in an organization
  • Developing a three-step model of change
  • Understanding individual behavior
  • Mapping out the totality and complexity of a group's behavior (correct)

What is the primary focus of Force Field Analysis?

  • Developing action research plans
  • Analyzing the forces driving or resisting change (correct)
  • Identifying areas of conflict in a group
  • Studying group dynamics

What is the main theme of Kurt Lewin's philosophy?

  • The importance of individualism
  • The power of charismatic leaders
  • The role of leadership in organizational change
  • The resolution of social conflict and promoting democratic values (correct)

What is the core idea of Group Dynamics, according to Lewin?

<p>Understanding how groups respond to external forces (D)</p> Signup and view all the answers

What is Action Research primarily concerned with?

<p>Analyzing the effectiveness of organizational change (D)</p> Signup and view all the answers

What is the primary focus of the Three-Step Model of Change?

<p>Developing strategies for organizational change (D)</p> Signup and view all the answers

What is the relationship between Field Theory and Group Dynamics?

<p>Group Dynamics is an application of Field Theory (D)</p> Signup and view all the answers

What is the main goal of Kurt Lewin's planned approach to change?

<p>To develop strategies for organizational change (C)</p> Signup and view all the answers

What is the primary focus of Action Research?

<p>Resolving social and organisational problems (B)</p> Signup and view all the answers

What is a drawback of the Three-Step Model of Change?

<p>It ignores regression (A)</p> Signup and view all the answers

Who are the three groups involved in Action Research?

<p>The organisation, the subject, and the change agent (B)</p> Signup and view all the answers

What is the term for an individual's inner realisation that change is necessary?

<p>Felt-need (B)</p> Signup and view all the answers

In the Three-Step Model of Change, what is the goal of the second step?

<p>To identify and implement change (D)</p> Signup and view all the answers

What is the primary objective of the first step in the Action Research process?

<p>Achieving change through action (B)</p> Signup and view all the answers

What is the purpose of the third step in the Three-Step Model of Change?

<p>To take steps to stabilise and reinforce the change (C)</p> Signup and view all the answers

What is the first stage of the Coping Cycle?

<p>Denial (D)</p> Signup and view all the answers

What theory does Action Research draw upon to identify the forces that bear on the group?

<p>Field Theory (A)</p> Signup and view all the answers

What is required for successful change?

<p>Individuals and groups to reflect and learn (B)</p> Signup and view all the answers

What is the purpose of the fourth stage of the Coping Cycle?

<p>To adapt to the new ways and ensure they fit in with existing people and circumstances (C)</p> Signup and view all the answers

What is a characteristic of the Three-Step Model of Change?

<p>It is a linear approach (B)</p> Signup and view all the answers

What is the focus of Lewin's work in the context of Action Research?

<p>Studying the internal dynamics of a group (D)</p> Signup and view all the answers

What is the purpose of Action Research's two-pronged process?

<p>To achieve change through action and research (A)</p> Signup and view all the answers

What is the purpose of joint goal-setting in the Three-Step Model of Change?

<p>To maintain the momentum (B)</p> Signup and view all the answers

What is the second stage of the Coping Cycle?

<p>Defence (D)</p> Signup and view all the answers

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Study Notes

The Planned Approach

  • Kurt Lewin's philosophy focuses on resolving social conflict, addressing problems of minority or disadvantaged groups, and permeating democratic values into society.

Lewin's Four Elements

  • Field Theory/Force Field Analysis
  • Group Dynamics
  • Action Research
  • Three-Step model of change

Field Theory

  • An approach to understanding group behavior by mapping out the totality and complexity of the field in which the behavior takes place.

Force Field Analysis

  • A visual representation of the forces driving or resisting change.

Group Dynamics

  • Lewin addressed two questions:
    • What causes a group to respond to external forces?
    • How can these forces be changed to elicit a more desirable behavior?

Action Research

  • A participative approach to resolving social and organizational problems, involving:
    • No action without research
    • No research without action
  • Involves three groups:
    • The organization (managers)
    • The subjects (employees)
    • The change agent (consultant)
  • Draws on Lewin's work on Field Theory and Group Dynamics.

Three-Step Model of Change

  • Unfreezing:
    • Create dissatisfaction with the existing situation
    • Create a willingness to change
  • Moving:
    • Identify and implement change
    • Involve people
  • Refreezing:
    • Take steps to stabilize and reinforce the change
    • Maintain the momentum through joint goal-setting, feedback, and rewards.

The Coping Cycle

  • A model describing how people cope with change:
    • Stage 1: Denial
    • Stage 2: Defence
    • Stage 3: Discarding
    • Stage 4: Adaptation

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