Managerial Concerns and Functions Quiz

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What does efficiency in management refer to?

Obtaining the most output for the least inputs (correct)

Attaining organizational goals

Establishing strategies to achieve goals

Working with and through people to accomplish goals

Which of the following is a function that managers perform?

Defining goals and establishing strategies (correct)

Roles grouped around interpersonal relationships

Specific actions or behaviors expected of a manager

Monitoring, comparing, and correcting work

What is the role of organizing in management?

Working with and through people to accomplish goals

Establishing strategies to achieve goals

Monitoring, comparing, and correcting work

Arranging and structuring work to accomplish organizational goals (correct)

How does leading contribute to management?

Working with and through people to accomplish goals Signup and view all the answers

Which of the following is NOT one of Mintzberg's identified roles that managers play?

Developing plans to integrate and coordinate activities Signup and view all the answers

What is the main focus of controlling in management?

Monitoring, comparing, and correcting work Signup and view all the answers

What is the reason that organizations exist, based on the text?

To accomplish a specific purpose Signup and view all the answers

Who is responsible for managing customer relationships?

All managers and employees Signup and view all the answers

Why is consistent high-quality customer service considered essential for survival?

To sustain profitability Signup and view all the answers

What is the value of studying management, as per the text?

Good management is needed in all organizations Signup and view all the answers

What does innovation entail according to the text?

Exploring new territory and taking risks Signup and view all the answers

What does the text suggest about the structure of an organization?

It has a deliberate structure and is composed of people Signup and view all the answers

What is the role of first-line managers?

Manage non-managerial employees Signup and view all the answers

Who are middle managers responsible for managing?

First-line managers Signup and view all the answers

What is the primary responsibility of top managers?

Making organization-wide decisions Signup and view all the answers

In which country do women hold the highest percentage of managerial positions?

Philippines Signup and view all the answers

What percentage of women hold top managerial positions in Japan?

N/A Signup and view all the answers

What does management involve according to the text?

Overseeing work activities of others Signup and view all the answers

What is the importance of efficiency and effectiveness in management?

Efficiency ensures that tasks are completed in a timely manner, while effectiveness ensures tasks are completed correctly. Signup and view all the answers

What are Mintzberg’s managerial roles?

Informational, decisional, interpersonal Signup and view all the answers

How do Katz's three essential managerial skills vary based on managerial level?

Technical skills decrease in importance as one moves up the managerial levels. Signup and view all the answers

Why are customer service and innovation crucial in a manager's job?

Customer service increases customer loyalty, while innovation drives competitiveness. Signup and view all the answers

What is the purpose of understanding the universality of management concept?

To recognize that management principles apply universally across various industries and settings. Signup and view all the answers

What rewards and challenges do managers face in their roles?

The reward of career growth opportunities and challenge of working under pressure. Signup and view all the answers

What are some of the rewards and challenges of being a manager based on the text?

Managers experience significant monetary rewards and fulfillment in their work. Signup and view all the answers

Which type of managers are responsible for overseeing the overall functioning of an organization?

Top managers Signup and view all the answers

What are some key skills that managers need according to the text?

Conceptual skills and human skills Signup and view all the answers

Which of the following is NOT part of the management roles discussed in the text?

Technical roles Signup and view all the answers

What is a universal characteristic of management highlighted in the text?

Universality where management principles apply to all types of organizations Signup and view all the answers

Why do successful managers receive significant monetary rewards according to the text?

As a reflection of their hard work and achievements Signup and view all the answers