Managerial Concerns and Functions Quiz
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Questions and Answers

What does efficiency in management refer to?

  • Obtaining the most output for the least inputs (correct)
  • Attaining organizational goals
  • Establishing strategies to achieve goals
  • Working with and through people to accomplish goals

Which of the following is a function that managers perform?

  • Defining goals and establishing strategies (correct)
  • Roles grouped around interpersonal relationships
  • Specific actions or behaviors expected of a manager
  • Monitoring, comparing, and correcting work

What is the role of organizing in management?

  • Working with and through people to accomplish goals
  • Establishing strategies to achieve goals
  • Monitoring, comparing, and correcting work
  • Arranging and structuring work to accomplish organizational goals (correct)

How does leading contribute to management?

<p>Working with and through people to accomplish goals (C)</p> Signup and view all the answers

Which of the following is NOT one of Mintzberg's identified roles that managers play?

<p>Developing plans to integrate and coordinate activities (A)</p> Signup and view all the answers

What is the main focus of controlling in management?

<p>Monitoring, comparing, and correcting work (C)</p> Signup and view all the answers

What is the reason that organizations exist, based on the text?

<p>To accomplish a specific purpose (C)</p> Signup and view all the answers

Who is responsible for managing customer relationships?

<p>All managers and employees (D)</p> Signup and view all the answers

Why is consistent high-quality customer service considered essential for survival?

<p>To sustain profitability (A)</p> Signup and view all the answers

What is the value of studying management, as per the text?

<p>Good management is needed in all organizations (A)</p> Signup and view all the answers

What does innovation entail according to the text?

<p>Exploring new territory and taking risks (B)</p> Signup and view all the answers

What does the text suggest about the structure of an organization?

<p>It has a deliberate structure and is composed of people (D)</p> Signup and view all the answers

What is the role of first-line managers?

<p>Manage non-managerial employees (C)</p> Signup and view all the answers

Who are middle managers responsible for managing?

<p>First-line managers (A)</p> Signup and view all the answers

What is the primary responsibility of top managers?

<p>Making organization-wide decisions (D)</p> Signup and view all the answers

In which country do women hold the highest percentage of managerial positions?

<p>Philippines (D)</p> Signup and view all the answers

What percentage of women hold top managerial positions in Japan?

<p>N/A (D)</p> Signup and view all the answers

What does management involve according to the text?

<p>Overseeing work activities of others (C)</p> Signup and view all the answers

What is the importance of efficiency and effectiveness in management?

<p>Efficiency ensures that tasks are completed in a timely manner, while effectiveness ensures tasks are completed correctly. (C)</p> Signup and view all the answers

What are Mintzberg’s managerial roles?

<p>Informational, decisional, interpersonal (B)</p> Signup and view all the answers

How do Katz's three essential managerial skills vary based on managerial level?

<p>Technical skills decrease in importance as one moves up the managerial levels. (B)</p> Signup and view all the answers

Why are customer service and innovation crucial in a manager's job?

<p>Customer service increases customer loyalty, while innovation drives competitiveness. (B)</p> Signup and view all the answers

What is the purpose of understanding the universality of management concept?

<p>To recognize that management principles apply universally across various industries and settings. (B)</p> Signup and view all the answers

What rewards and challenges do managers face in their roles?

<p>The reward of career growth opportunities and challenge of working under pressure. (B)</p> Signup and view all the answers

What are some of the rewards and challenges of being a manager based on the text?

<p>Managers experience significant monetary rewards and fulfillment in their work. (A)</p> Signup and view all the answers

Which type of managers are responsible for overseeing the overall functioning of an organization?

<p>Top managers (D)</p> Signup and view all the answers

What are some key skills that managers need according to the text?

<p>Conceptual skills and human skills (C)</p> Signup and view all the answers

Which of the following is NOT part of the management roles discussed in the text?

<p>Technical roles (A)</p> Signup and view all the answers

What is a universal characteristic of management highlighted in the text?

<p>Universality where management principles apply to all types of organizations (B)</p> Signup and view all the answers

Why do successful managers receive significant monetary rewards according to the text?

<p>As a reflection of their hard work and achievements (A)</p> Signup and view all the answers

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