Management Theories and Structures Quiz
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Questions and Answers

A manager who delegates tasks is free from the responsibility for the outcome of that task.

False (B)

A wide span of control in an organization suggests a large number of employees reporting to a single manager.

True (A)

A tall organizational structure is associated with a more centralized decision-making process.

True (A)

The term 'bureaucracy' refers to the informal rules and procedures within an organization.

<p>False (B)</p> Signup and view all the answers

In a decentralized organization, senior management will typically have little to no say in key strategic decisions.

<p>False (B)</p> Signup and view all the answers

A democratic leadership style is characterized by a leader who makes all decisions unilaterally and expects complete obedience.

<p>False (B)</p> Signup and view all the answers

Laissez-faire leadership involves a leader who has a very hands-off style and provides minimal guidance to employees.

<p>True (A)</p> Signup and view all the answers

A manager's primary role is to provide motivation and inspiration to their team.

<p>False (B)</p> Signup and view all the answers

Frederick Herzberg's theory suggests that intrinsic motivators are more effective than traditional rewards.

<p>True (A)</p> Signup and view all the answers

According to John Adams' theory, factors that cause dissatisfaction, like poor working conditions, are considered motivators.

<p>False (B)</p> Signup and view all the answers

Daniel Pink's theory emphasizes the use of financial incentives as the primary motivator for employees.

<p>False (B)</p> Signup and view all the answers

The theory suggesting that employees compare their input-output ratio to others' to determine their motivation level is known as Equity Theory.

<p>True (A)</p> Signup and view all the answers

Maslow's Hierarchy of Needs suggests that individuals are motivated by satisfying basic needs, such as food and water, before pursuing higher needs like self-actualization.

<p>True (A)</p> Signup and view all the answers

In the jewelry production cost table, Total Fixed Cost (TFC) remains constant at $15,000 across all output levels.

<p>False (B)</p> Signup and view all the answers

The jewelry production cost table demonstrates that Average Cost (AC) decreases as output increases.

<p>False (B)</p> Signup and view all the answers

Total Cost (TC) represents the sum of Total Fixed Cost (TFC) and Total Variable Cost (TVC).

<p>True (A)</p> Signup and view all the answers

Extrinsic motivation is derived from internal factors, such as money.

<p>False (B)</p> Signup and view all the answers

Organizational culture consists of the attitudes, beliefs, and values of an organization.

<p>True (A)</p> Signup and view all the answers

Power culture occurs when power is distributed evenly among all employees.

<p>False (B)</p> Signup and view all the answers

In role culture, each employee has a vague understanding of their role within the organization.

<p>False (B)</p> Signup and view all the answers

Task culture is characterized by teams addressing specific problems within an undefined time-frame.

<p>False (B)</p> Signup and view all the answers

Retained profit is considered a source of finance for businesses.

<p>True (A)</p> Signup and view all the answers

A no-strike agreement allows trade unions to undertake industrial action without any preconditions.

<p>False (B)</p> Signup and view all the answers

Collective bargaining is a negotiation process held between employees and their employers.

<p>True (A)</p> Signup and view all the answers

Debt factoring involves a business selling its debts at a discount to access funds immediately.

<p>True (A)</p> Signup and view all the answers

An overtime ban involves employees working more than their contracted hours.

<p>False (B)</p> Signup and view all the answers

Variable costs do not change with the level of production.

<p>False (B)</p> Signup and view all the answers

The net profit after interest and tax is the final profit reported on the profit and loss account.

<p>True (A)</p> Signup and view all the answers

Leasing allows a business to use an asset without acquiring ownership of it.

<p>True (A)</p> Signup and view all the answers

The selling price of Model A phones is higher than that of Model B phones.

<p>True (A)</p> Signup and view all the answers

The total fixed costs incurred by the mobile phone company in January 2012 were $15,000.

<p>False (B)</p> Signup and view all the answers

The contribution per unit for Model B phones is higher than $100.

<p>False (B)</p> Signup and view all the answers

XYZ Company has fixed costs amounting to $22,000.

<p>True (A)</p> Signup and view all the answers

The break-even point in sales dollars for XYZ Company is $38,000.

<p>False (B)</p> Signup and view all the answers

The total revenue for the mobile phone company in January 2012 from both models is $450,000.

<p>True (A)</p> Signup and view all the answers

Dividends are classified under the operating expenses in an income statement.

<p>False (B)</p> Signup and view all the answers

The total contribution for Model A phones is $160,000.

<p>True (A)</p> Signup and view all the answers

The annual depreciation expense using the Straight-Line Method is $4,000.

<p>False (B)</p> Signup and view all the answers

The net book value of the equipment after 5 years is $2,000.

<p>True (A)</p> Signup and view all the answers

The residual value of the equipment is $3,000.

<p>False (B)</p> Signup and view all the answers

Using the Reducing-Balance Method, the correct depreciation rate is 20.3%.

<p>False (B)</p> Signup and view all the answers

Accumulated depreciation affects the net book value of an asset.

<p>True (A)</p> Signup and view all the answers

The equipment was purchased for $15,000.

<p>False (B)</p> Signup and view all the answers

After the first year, the net book value of the equipment is $16,400.

<p>True (A)</p> Signup and view all the answers

The cash account has a higher value than the accounts receivable account.

<p>True (A)</p> Signup and view all the answers

Flashcards

Extrinsic Motivation

Motivation driven by external factors such as money or rewards.

Organizational Culture

The attitudes, beliefs, and values that shape an organization's environment.

Power Culture

A culture where a few individuals hold most power and influence decisions.

Role Culture

A structured organization where each employee's role is clearly defined.

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Task Culture

A temporary culture focusing on teams to solve specific problems within a set timeframe.

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Collective Bargaining

Negotiation process between employees and employers over wages and working conditions.

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No-Strike Agreement

An agreement where unions won't strike without following specific procedures first.

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Conciliation and Arbitration

A dispute resolution process involving a third party to help settle conflicts.

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Capital Expenditure

Money spent on acquiring or upgrading physical assets such as buildings or machinery.

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Variable Costs

Costs that change based on the level of production or sales volume.

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Break-even Quantity

The number of units that must be sold to cover total costs, resulting in neither profit nor loss.

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Gross Profit

Revenue minus the cost of goods sold (COGS), representing the profit before operating expenses.

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Intangible Assets

Non-physical assets that contribute to business value, like patents or trademarks.

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Delegation

A process where a manager assigns authority while retaining responsibility for the outcome.

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Span of Control

The number of employees supervised directly by a manager.

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Hierarchy Level

A degree of responsibility within an organization.

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Chain of Command

The formal path for decisions to follow in an organization.

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Bureaucracy

Established rules and procedures guiding organization functioning.

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Centralization

Decision-making concentrated among a few senior individuals.

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Decentralization

Decision-making distributed among middle managers, with control of key decisions retained by senior management.

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Leadership Styles

Different approaches leaders take to manage and motivate employees.

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Liquidity

The ability of an asset to be quickly converted into cash.

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Straight-Line Method

A depreciation method that allocates the same expense each year.

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Annual Depreciation Expense

The amount of an asset's value lost each year.

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Residual Value

The estimated value of an asset at the end of its useful life.

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Reducing-Balance Method

A depreciation method that applies a constant rate to the declining book value.

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Net Book Value

The value of an asset after deducting accumulated depreciation.

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Depreciation Rate

The percentage used to calculate annual depreciation for an asset.

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Accumulated Depreciation

The total amount of depreciation expense allocated to an asset since it was acquired.

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Contribution Margin

The difference between sales price and variable cost per unit.

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Total Contribution

The total amount contributed by sales after variable costs are deducted.

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Profit Calculation

Total contribution minus fixed costs to find profit.

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Break-even Point (Units)

The number of units that must be sold to cover all costs.

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Break-even Point (Sales Dollars)

The dollar amount of sales needed to cover all costs.

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Margin of Safety

The difference between actual sales and break-even sales.

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Income Statement

A summary of revenues and expenses over a specific period.

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Balance Sheet

A financial statement showing assets, liabilities, and equity at a point in time.

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Equity Theory

A motivation theory asserting employees compare input-output ratios to assess fairness.

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Herzberg's Two-Factor Theory

A theory stating satisfaction comes from intrinsic factors and dissatisfaction from extrinsic factors.

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Maslow’s Hierarchy of Needs

A psychological theory positing that human needs are arranged in a hierarchy from basic to complex.

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Total Fixed Cost (TFC)

Costs that do not change with the level of output, remaining constant.

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Total Variable Cost (TVC)

Costs that change with production output, increasing as more units are produced.

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Total Cost (TC)

The sum of total fixed costs and total variable costs at any level of production.

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Average Cost (AC)

The total cost per unit of output, calculated by dividing total cost by the number of units produced.

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Study Notes

Human Resource Management

  • Delegation involves a manager assigning authority for a decision to another, while maintaining responsibility for the outcome. (True)
  • Span of control refers to the number of employees directly under a manager's authority. (True)
  • A hierarchy level represents a degree of responsibility within an organization. (True)
  • Chain of command describes the formal pathway for decisions within a business. (True)
  • Bureaucracy involves the rules and procedures within an organization. (True)
  • Centralization occurs when key decisions are made by a small group of senior managers. (True)
  • Decentralization is when decisions are made by middle managers, with senior management overseeing strategic choices. (True)
  • A flat organizational structure has fewer levels and a wider span of control. Leadership is often autocratic. (True)
  • A tall structure has many levels and a narrower span of control. Leadership is often autocratic, with centralized decision-making. (True)
  • Management functions include planning, organizing, commanding, coordinating, and controlling. (True)
  • Managers plan and oversee groups, while leaders motivate and inspire. (True)
  • Autocratic leaders hold significant power, making all decisions. (True)
  • Paternalistic leaders have considerable decision-making power and prioritize employee well-being. (True)
  • Laissez-faire leadership offers employees autonomy and responsibility in decision-making and problem-solving. (True)
  • Democratic leadership involves employees in decision-making and communicates relevant information. (True)
  • Intrinsic motivation stems from satisfaction derived from the activity itself. (True)
  • Extrinsic motivation arises from external factors, such as rewards or compensation. (True)
  • Organizational culture encompasses the values, beliefs, and attitudes of the organization. (True)
  • Power culture centralizes power in a small group. (True)
  • Role culture defines clear roles for employees. (True)
  • Task culture focuses on teams working towards specific goals within defined timeframes. (True)
  • Person culture prioritizes individual autonomy over organizational needs. (True)
  • Representatives of employees and employers can negotiate terms and conditions through collective bargaining. (True)
  • Slowdowns occur when workers intentionally reduce efficiency. (True)
  • An overtime ban is a refusal to work beyond contracted hours. (True)
  • Employers may lockout workers by temporarily closing the business. (True)

Motivation Theories

  • Frederick Winslow Taylor: A scientific approach to work, where financial incentives are the primary motivator.
  • Abraham Maslow: A hierarchy of needs, where individuals are motivated by fulfilling physiological, safety, social, esteem, and self-actualization needs in a specific order.
  • Frederick Herzberg: Motivators and hygiene factors affecting job satisfaction.
  • John Adams: Equity theory, fairness in treatment motivating performance.
  • Daniel Pink: Intrinsic motivators driving modern work such as autonomy, purpose, and mastery

Maslow's Hierarchy of Needs

  • Physiological: Basic needs like food, water, shelter, etc.
  • Safety: Security, stability, protection from harm.
  • Belongingness and Love: Connection with others, social interaction.
  • Esteem: Recognition, achievement, respect from others.
  • Self-actualization: Self-fulfillment, maximizing potential.

Finance & Accounts

  • Cost of Goods Sold (COGS): Calculated by opening stock, purchases and closing stock
  • Gross Profit: Revenue less COGS, an important financial indicator.
  • Net Profit: Gross profit less other expenses like tax, interests and dividends, the "bottom line" often reported on an income statement.
  • Fixed Costs: Business expenses that remain constant regardless of output.
  • Variable costs: Change with fluctuations in production.
  • Break-even analysis: Identifying the point where revenue equals total costs, crucial for businesses.
  • Margin of Safety: The difference between actual output and the break-even point.
  • Depreciation: The allocation of an asset's cost over its useful life.
  • Straight-line depreciation: The equal allocation of an asset's cost over its life.
  • Reducing-balance depreciation: The higher depreciation expense at the beginning of an asset's life.

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Description

Test your knowledge on various management theories and organizational structures. This quiz covers key concepts such as delegation, span of control, bureaucracy, and leadership styles. Understand how these elements impact decision-making and employee motivation.

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