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Questions and Answers
Which managerial role is primarily responsible for performing ceremonial duties?
What type of skills differ by management level, according to Katz?
Which role is primarily for gathering performance information within an organization?
In Mintzberg's managerial roles, which role involves transmitting information to subordinates?
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What is a key aspect of interpersonal roles in management?
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According to Mintzberg, which role manages conflict within the organization?
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Which managerial level is most likely to utilize political skills as described by Katz?
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What characteristic does Mintzberg highlight as part of the nature of managerial work?
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What is the estimated percentage increase in GDP between 2016 and 2017 in the context provided?
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What proportion of U.K. consumers has purchased at least one product online in the last 12 months?
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Which of the following factors is weighted equally at 0.25 in the provided analysis?
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What must be chosen and motivated before evaluating the outcomes as per the context described?
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What percentage of the population in the UK uses the Internet according to the content provided?
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What are the two dimensions identified by Cameron & Quinn in their framework?
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Which organisational culture is characterized by an internal orientation and flexibility?
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What is a primary value of the clan culture according to Cameron & Quinn?
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What type of structure is typically associated with clan culture?
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In the Competing Values Framework, what does the horizontal axis represent?
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Which culture model emphasizes stability and control alongside an external focus?
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What best describes the decision-making process in clan culture?
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What fundamental aspect differentiates clan culture from hierarchical culture?
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What is a primary characteristic of international business?
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Which of the following is not classified as an international transaction?
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Which statement about globalization is true?
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How many hours are required to produce 1 unit of cloth in Portugal?
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What is one of the typical forms of international investment?
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Which pair represents the amount of time needed to produce one unit of wine in England and Portugal respectively?
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What does the term 'multinational firms' refer to?
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Identifying the correct number of hours required to produce 1 unit of Prod.A and 1 unit of Prod.B combined is:
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What defines a weakness in the context of SWOT analysis?
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What is meant by opportunities in SWOT analysis?
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During which phase of SWOT analysis is information organized?
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Why is it essential to evaluate elements in SWOT analysis?
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What could be a potential threat in a SWOT analysis scenario?
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Which of the following reflects a potential complication in the collecting phase of SWOT analysis?
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What best describes the final step in the SWOT analysis process?
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What is a key consideration when performing a SWOT analysis for a new market?
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Study Notes
Composition of Skills
- Skills differ based on management level.
- Technical skills focus on specific knowledge and tools used within a field.
- Interpersonal skills involve communication, collaboration, and leadership.
- Strategic and Political skills involve big-picture thinking and influencing decision-making on a larger scale.
- First-line managers tend to use technical skills the most.
- Middle managers rely more on interpersonal skills.
- Senior managers heavily utilize strategic and political skills.
Nature of Managerial Work
- Brevity refers to the need for concise communication in management.
- Variety captures the diverse tasks and situations managers encounter.
- Fragmentation reflects how managerial work is often broken into smaller, more urgent tasks instead of focusing on big-picture strategy.
- Preference for live action emphasizes the inclination of managers to engage in direct action and problem-solving rather than planning.
Managerial Roles
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Interpersonal roles include:
- Figurehead: Symbolic representation of the organization.
- Leader: Motivating and directing team efforts.
- Liaison: Building relationships and facilitating communication with internal and external stakeholders.
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Informational roles include:
- Monitor: Gathering and seeking information about the organization's performance.
- Disseminator: Sharing information with subordinates to guide action.
- Spokesperson: Communicating information about the organization to the public.
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Decision roles include:
- Entrepreneur: Identifying and taking advantage of opportunities for growth.
- Disturbance Handler: Managing crises and unexpected situations.
- Resource Allocator: Distributing resources to support organizational goals.
- Negotiator: Representing the organization in negotiations and agreements.
Organizational Culture View
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Cameron & Quinn's competing values framework defines organizational culture based on two dimensions:
- Stability & control vs. Flexibility & discretion: How much structure and rules define the organization.
- Internal focus & integration vs. External focus & Differentiation: Whether the focus is on internal cohesion or adapting to external market pressures.
Cameron & Quinn’s 4 Organizational Cultures
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Clan culture emphasizes collaboration, loyalty, and family-like atmosphere.
- Often found in organizations with a flat structure and diffused authority.
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Adhocracy culture values flexibility, innovation, and quick adaptation.
- Common in organizations with a focus on creativity and risk-taking.
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Market culture prioritizes results, efficiency, and competition.
- Emphasizes customer satisfaction and market share.
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Hierarchy culture focuses on stability, control, and efficiency.
- Often found in organizations with a strong emphasis on rules and procedures.
Reasons for Globalization (Macro Level)
- No trade leads to self-sufficiency, while free trade leads to globalization.
- Specialization allows countries to focus on producing goods or services where they have an advantage.
- Trade leads to a wider range of goods available at lower prices due to economies of scale and increased competition.
Globalization at the Organization Level: The International Business
- International business involves activities that cross national boundaries.
- Firms typically act as the primary agents facilitating international trade and investment.
- International transactions refer to exchanges of goods, services, capital, and resources across borders.
Types of International Transactions
- International trade includes activities such as importing, exporting, outsourcing, and evaluating international information.
- International investment includes activities such as direct investment, joint ventures, and establishing multinational firms.
PEST Analysis
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PEST analysis assesses the external environment by considering:
- Political factors: Government policies, regulations, and stability.
- Economic factors: Growth rates, inflation, and unemployment.
- Social factors: Cultural trends, demographics, and social values.
- Technological factors: Innovation, advancements, and infrastructure.
SWOT Analysis
- SWOT analysis helps organizations assess their internal strengths and weaknesses, and external opportunities and threats.
- Strengths are internal capabilities that put the organization at an advantage.
- Weaknesses are internal limitations that put the organization at a disadvantage.
- Opportunities are external factors that could benefit the organization.
- Threats are external factors that could harm the organization.
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Description
This quiz explores the various skills essential for effective management across different levels. It covers technical, interpersonal, and strategic skills, emphasizing their significance for first-line, middle, and senior managers. Additionally, it delves into the nature of managerial work, highlighting the need for brevity, variety, fragmentation, and a preference for live action.
