Management Skills for Diversity

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Questions and Answers

Which one of these is a characteristic of cross-functional teams?

They address complex issues that require diverse expertise (correct)
They work together to achieve departmental goals
They make decisions related to organizational matters
They are composed of individuals from different departments

What is the purpose of the storming stage in group development?

To assert individual opinions and challenge group norms (correct)
To establish norms and standards of behavior
To achieve shared goals and work cohesively
To resolve conflicts and develop cohesion

What are norms in the context of group behavior?

Shared goals and objectives within a group
Interactions, relationships, and processes within a group
Implicit expectations or rules within a group (correct)
Explicit expectations or rules within a group

What is the purpose of the adjourning stage in group development?

To mark the end of the group's life cycle (B) Signup and view all the answers

Which of the following best defines a group?

A collection of individuals who work together to achieve specific goals (A) Signup and view all the answers

What is the purpose of formal groups in an organization?

To accomplish organizational goals (A) Signup and view all the answers

During which stage of group development do close relationships and cohesiveness develop?

Norming (D) Signup and view all the answers

What are advisory committees formed for?

To provide guidance and recommendations on specific issues (A) Signup and view all the answers

Which of the following is NOT a key consideration for managers in fostering inclusion and managing diversity?

Technology integration (C) Signup and view all the answers

Which of the following is a potential downside of excessive group cohesion?

Groupthink (A) Signup and view all the answers

Which of the following is NOT a step in turning groups into effective teams?

Encouraging conformity (B) Signup and view all the answers

Which of the following is a key factor in determining the relationship between group cohesion and effectiveness?

Task type (C) Signup and view all the answers

Which of the following best defines group cohesion?

The degree of unity, solidarity, and emotional bonding among group members (C) Signup and view all the answers

What is social loafing?

The tendency for individuals to exert less effort when working in a group compared to when working alone (A) Signup and view all the answers

What are norms in a group?

The shared expectations and unwritten rules within a group that define appropriate behavior (B) Signup and view all the answers

What is the purpose of roles in a group?

To guide members' contributions and facilitate the division of labor (A) Signup and view all the answers

Which of the following factors can influence the types of goals a group can effectively pursue?

Group size (A) Signup and view all the answers

In larger groups, individuals may assume specialized social roles based on their or .

Expertise, interests (C) Signup and view all the answers

The relationship between group cohesion and effectiveness often depends on the __________.

Nature of the task or goal (D) Signup and view all the answers

Which of the following is NOT a characteristic of effective teams?

High levels of conflict (D) Signup and view all the answers

Which of the following is NOT a way to promote effective communication within a team?

Encourage competition within the team (B) Signup and view all the answers

What is one way to establish roles and responsibilities within a team?

Ensure each member understands their contributions and expectations (A) Signup and view all the answers

What is an important aspect of fostering interpersonal trust within a team?

Creating opportunities for team members to get to know each other on a personal level (A) Signup and view all the answers

Why is it important to address conflicts promptly and constructively within a team?

To maintain a positive team atmosphere (B) Signup and view all the answers

What is one way to encourage collaboration within a team?

Create opportunities for team members to work together on tasks or projects (C) Signup and view all the answers

Why is it important to provide resources and support within a team?

To enable team members to perform their tasks effectively (A) Signup and view all the answers

What is groupthink?

A group decision-making phenomenon where members prioritize consensus and harmony over critical evaluation of alternative options (A) Signup and view all the answers

What is group identity?

The sense of belonging, attachment, and identification that individuals feel toward a particular group (C) Signup and view all the answers

What is social identity theory?

The theory that individuals categorize themselves and others into social groups, leading to in-group favoritism and out-group bias (C) Signup and view all the answers

What is status according to the text, and why is it important?

Status is an individual's or a group's relative position or standing within a social, economic, or hierarchical system. It reflects the perceived prestige, influence, or importance attributed to a person or entity based on various factors. Status can be subjective and its importance can vary depending on cultural and societal factors. (B) Signup and view all the answers

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Study Notes

Understanding Group Dynamics and Behavior

A group is a collection of individuals who come together for a specific purpose, shared goal, or common interest.
Groups can take various forms and sizes, ranging from small, informal gatherings to large, formal organizations.
Groups go through stages of development, commonly known as Tuckman's stages, which include forming, storming, norming, performing, and adjourning.
Group behavior is influenced by concepts such as social influence, group dynamics, norms, roles, leadership, group cohesion, and social loafing.
Social influence refers to how group members impact each other's attitudes, beliefs, opinions, and behaviors.
Group dynamics involve the interactions, relationships, and processes within a group, including roles, communication patterns, power structures, and the emergence of norms and cohesion.
Norms are shared expectations or rules within a group that guide members' behavior and establish order and predictability.
Roles are the expected behaviors and responsibilities associated with specific positions or functions within a group.
Leadership involves influencing and guiding the activities and decisions of a group, with different leadership styles such as autocratic, democratic, and laissez-faire.
Group cohesion refers to the degree of unity, solidarity, and emotional bonding among group members.
Social loafing is the tendency for individuals to exert less effort when working in a group compared to when working alone.
Effective teams have clear goals and purpose, strong leadership, open and transparent communication, collaboration and cooperation, mutual trust and respect, accountability, and a focus on continuous improvement.

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