Management Science and Art Quiz

Management is a combination of art and science. It involves using creativity and intuition (art) but also relies on systematic principles and processes (science).

Management is a profession with specialized knowledge, skills, and ethics. Managers need formal training and certification, continuous learning, and adherence to ethical principles.

The Classical Approach to Management focuses on efficiency and productivity. It includes the Scientific Management approach (emphasizing task simplification and standardization) and the Administrative Management approach (emphasizing organizational structure and principles).

Scientific Management, a sub-branch of the Classical Approach, aims to improve efficiency by applying scientific methods to work processes. It involves analyzing and optimizing tasks, standardizing procedures, and focusing on worker training.

The Neo-Classical Approach to Management emphasizes human factors and motivation. It emerged as a response to the limitations of the Classical Approach's emphasis on purely technical efficiency.

The Neo-Classical Approach suggests that human factors like motivation, morale, and social interaction impact productivity. It emphasizes leadership, communication, and teamwork as crucial elements in management.

Modern management thoughts build upon earlier approaches, incorporating insights from various disciplines. It emphasizes a more integrated and dynamic perspective, considering factors like information technology, globalization, and ethical considerations.

The dabbawalas are a unique and successful delivery system in Mumbai, India, known for delivering home-cooked lunches to office workers. They have achieved global admiration for their efficiency, punctuality, and resilience despite limited resources.

The dabbawalas' success story highlights their ability to innovate and adapt, demonstrating that even individuals with limited resources can achieve remarkable results when driven by dedication, creativity, and a strong work ethic.

The dabbawalas operate with a remarkable level of accuracy and punctuality, consistently delivering lunches on time, even during adverse weather conditions.

The dabbawalas have successfully navigated various challenges over their long history, from wars and political crises to technological advancements, demonstrating their adaptability and resilience.

The dabbawalas have a strong organizational structure and work ethic, characterized by collaboration and a lack of strikes, reflecting a harmonious and efficient work environment despite the challenges of operating in a socialistic country.

The dabbawalas have leveraged their unique system for broader purposes, demonstrating their ingenuity and adaptability. They have used their delivery network to facilitate communication and promote awareness initiatives like HIV/AIDS prevention, highlighting their community involvement and social responsibility.

The dabbawalas have adapted their business model to meet evolving customer needs. They have increased rates over time to reflect changes in cost of living and market dynamics.

The dabbawalas have embraced technology to streamline their operations and enhance their communication capabilities. They have established an online presence, making their services more accessible and further demonstrating their technological adaptability.

A structured set of knowledge about a specific area, containing general principles and facts to explain certain occurrences.

The application of scientific principles to the management of an organization.

A set of general principles and techniques that explain events and guide managers in diverse organizations.

Scientific principles apply to all situations at any time because they are objective and represent the best thinking on the subject.

Scientific principles are developed through systematic investigation and reasoning, just like in scientific experiments.

The principle stating that each employee should report to only one supervisor at a time, avoiding confusion and conflicting instructions.

Scientific principles provide managers with objective guidelines and best practices for addressing organizational challenges.

Scientific methods help managers develop better approaches to address organizational issues and improve efficiency.

A foreman responsible for planning the sequence of operations and determining the flow of work through the factory.

A foreman responsible for creating detailed instructions for workers, including work speed, tools needed, and technical specifications.

A foreman tasked with scheduling work and maintaining cost records.

A foreman responsible for maintaining order and discipline within the factory, addressing issues like absenteeism and rule violations.

A foreman who prepares machines and tools for operation.

A foreman who ensures work is completed within the allotted timeframe.

A foreman responsible for maintaining machines and tools in working condition.

A foreman who inspects and verifies the quality of work, ensuring it meets standards.

Leaders should use "we" instead of "I" when speaking with subordinates. This promotes a sense of collaboration & shared responsibility

Verbal communication is often more effective than written communication, especially for promoting speed, harmony, and understanding between people.

Fayol's Principles are flexible guidelines, not hard rules. They should be applied with care and judgement.

Fayol's Principles focus on the relationship between human and material resources, emphasizing the impact of human behavior on achieving organizational goals.

The Neo-Classical Approach emphasizes the importance of human and social factors in management, particularly worker relations, motivation and social interaction.

The Hawthorne Experiments explored the impact of workplace lighting on productivity, but also revealed the importance of social factors and group dynamics in worker behavior.

Workers are motivated by more than just money; they are also influenced by social and psychological factors, and respond to the overall work environment.

Workers do not always work at their maximum physical capacity, but rather conform to the social norms set by their group.

An approach to management that emerged in the early 20th century, emphasizing rationality and efficiency. It focuses on dividing work into simple, repetitive tasks, creating a structured organization for maximum productivity.

The key concept of the Classical Approach, developed by Max Weber. This emphasizes established rules, regulations, procedures, and policies throughout the organization. It aims for clear roles, control, and efficiency.

One of the major management thinkers who developed the Classical Approach. He emphasized the importance of clearly defined tasks, specialized roles, and a hierarchical structure in organizations.

A school of management thought that emphasizes the importance of human factors and the role of employees in the organization's effectiveness. It emerged as a response to the limitations of the Classical Approach.

One of the pioneers of the Human Relations Approach. He conducted the Hawthorne Experiments, which highlighted the need for understanding human behavior in the workplace.

An approach to management that focuses on the organization and its environment as a complex system. It emphasizes the interplay of different parts and how they adapt to change.

An approach to management that recognizes that there is no one best way to manage. Instead, it emphasizes the need to find the best approach based on the specific situation and context.

A management approach that focuses on continuous quality improvement in all aspects of the organization. It emphasizes customer satisfaction, employee involvement, and data-driven decision making.