Podcast
Questions and Answers
What characterizes structured problems in management?
What characterizes structured problems in management?
- They are unique and require nonrecurring decisions.
- They have clearly defined goals and previously established occurrences. (correct)
- They involve ambiguous information and require custom solutions.
- They are handled through creative and innovative methods.
Which type of decision involves explicit statements that limit what a manager or employee can do?
Which type of decision involves explicit statements that limit what a manager or employee can do?
- Policy
- Rule (correct)
- Discretionary decision
- Procedure
When should a management team consider implementing a different organizational structure?
When should a management team consider implementing a different organizational structure?
- When there are no deviations in performance to address.
- When the organization's needs change or problems arise. (correct)
- When the current structure aligns perfectly with job designs.
- When the organization reaches its long-term objectives.
What aspect should be controlled in an organization according to management principles?
What aspect should be controlled in an organization according to management principles?
What is a characteristic of nonprogrammed decisions?
What is a characteristic of nonprogrammed decisions?
What is the most appropriate action for addressing low employee motivation?
What is the most appropriate action for addressing low employee motivation?
What would not be considered a programmed decision?
What would not be considered a programmed decision?
How does the centralization of an organization affect its management?
How does the centralization of an organization affect its management?
Flashcards
Structured Problems
Structured Problems
Problems with clear goals, known solutions, complete information, and occur frequently.
Programmed Decisions
Programmed Decisions
Decisions made for recurring situations using established solutions.
Procedure
Procedure
A series of steps for handling a structured problem, providing a specific framework.
Rule
Rule
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Policy
Policy
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Unstructured Problems
Unstructured Problems
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Nonprogrammed Decisions
Nonprogrammed Decisions
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Management Problems and Decisions
Management Problems and Decisions
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Study Notes
Management Problems and Decisions
- Planning: Involves defining long-term organizational objectives, developing strategies to achieve them, establishing short-term goals, and determining the appropriate difficulty level of individual targets.
Leading
- Leadership Challenges: Managers must address employee motivation issues, choose the most effective leadership style for specific situations, assess the impact of changes on worker productivity, and determine when to strategically stimulate conflict.
Organizing
- Organizational Structure Considerations: Managers need to determine appropriate span of control, the degree of centralization, the design of job roles, and when to adjust organizational structure.
Controlling
- Controlling Processes: Managers must identify activities needing control, develop control methods, recognize significant performance deviations, and select an appropriate management information system.
Types of Problems and Decisions
Structured Problems
- Characteristics: Clear goals, previously encountered, easily defined problems with complete information.
- Decision Making: Programmed decisions use routine approaches (like rules, policies, procedures) are easier to handle.
- Examples: Inventory management, employee scheduling, routine maintenance, payroll.
Programmed Decisions
- Definition: Repetitive decisions using standardized responses and procedures.
- Types: Rules, policies, and procedures.
- Procedures: Series of steps to address structured problems based on policies.
- Rules: Explicit statements limiting actions.
- Policies: Guidelines for decision-making in structured situations.
Unstructured Problems
- Characteristics: Unique, unfamiliar situations with ambiguous or incomplete information.
- Decision Making: Require custom-made solutions using nonprogrammed decision-making.
- Examples: Entering new markets, responding to crises, mergers and acquisitions.
Non-programmed Decisions
- Definition: Unique and non-repetitive decisions.
- Characteristics: Need novel responses to unusual occurrences.
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