Management Problems and Decisions
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Questions and Answers

Which statement best describes structured problems?

  • They typically require significant managerial intuition to resolve.
  • They require custom solutions due to their ambiguity.
  • They always involve a decision-making process that is unrepeatable.
  • They are straightforward with clear goals and defined information. (correct)

What characterizes a programmed decision?

  • It is repetitive and can be managed through established rules or procedures. (correct)
  • It is typically influenced by emotional factors of the decision-maker.
  • It requires creative thinking and is generally one-time in nature.
  • It involves unique responses and is made for unstructured problems.

In decision-making, what role do policies play in addressing structured problems?

  • They provide detailed procedures for every possible situation.
  • They serve as a one-size-fits-all solution for all management issues.
  • They offer general guidelines to inform specific decisions. (correct)
  • They define explicit limitations on employee actions.

Which of the following is an example of an unstructured problem?

<p>Entering a new market for a product. (D)</p> Signup and view all the answers

What is the most appropriate reaction to significant performance deviation?

<p>Investigate the cause and determine if corrective action is needed. (A)</p> Signup and view all the answers

When should an organization consider implementing a different structure?

<p>When the current organization fails to meet its objectives effectively. (C)</p> Signup and view all the answers

How difficult should individual goals be in effective organizational planning?

<p>They should always challenge employees to encourage high performance. (A)</p> Signup and view all the answers

Which of the following best depicts the role of centralization in organizing?

<p>It allows decision-making power to be concentrated at higher levels. (D)</p> Signup and view all the answers

Flashcards

Structured Problems

Specific problems with clear goals, known solutions, and readily available information.

Programmed Decision

A decision that can be handled with established procedures and rules.

Procedure

A set of interrelated steps used to respond to a structured problem.

Rule

An explicit statement that limits what a manager or employee can or cannot do.

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Policy

A general guideline for making decisions about recurring problems.

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Unstructured Problems

New or unusual problems with ambiguous or incomplete information.

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Nonprogrammed Decisions

Decisions unique and nonrecurring, requiring individual solutions.

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Planning

The process of identifying goals, strategies, and action plans to achieve those goals.

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Study Notes

Management Problems and Decisions

  • Planning: Focuses on long-term organizational objectives and strategies to achieve them. It also involves defining short-term objectives and appropriate difficulty levels for individual goals.

Leading

  • Motivational Challenges: Strategies for handling low employee motivation.
  • Effective Leadership Styles: Identifying the optimal leadership approach for a given situation.
  • Change Management: Assessing the impact of changes on worker productivity.
  • Conflict Stimulation: Determining the appropriate timing for conflict stimulation.

Organizing

  • Span of Control: Deciding the optimal number of employees reporting directly to a manager.
  • Centralization Levels: Determining the degree of centralization needed within the organization.
  • Job Design: Methods for structuring job responsibilities.
  • Structural Adjustments: Assessing the need for organizational restructuring.

Controlling

  • Controllable Activities: Identifying key activities within the organization requiring control.
  • Control Mechanisms: Choosing suitable methods for monitoring and controlling these activities.
  • Performance Deviation Significance: Establishing criteria for determining significant performance deviations.
  • Management Information Systems (MIS): Selecting the right MIS for the organization.

Types of Problems and Decisions

Structured Problems

  • Characteristics: Clear goals, repetitive nature, readily available and complete information.
  • Programmed Decisions: Routine decisions handled using established procedures, rules, or policies.

Examples of Structured Problems

  • Inventory reordering
  • Employee scheduling
  • Routine maintenance
  • Payroll processing

Types of Programmed Decisions

  • Procedure: Step-by-step approach to solving structured problems, aligning with established policies.
  • Rule: Explicit limitations on actions.
  • Policy: General guideline for decision-making on structured problems.

Unstructured Problems

  • Characteristics: Novelty, ambiguity, incomplete information.
  • Nonprogrammed Decisions: Unique and non-recurring decisions requiring custom-tailored solutions.

Examples Unstructured Problems

  • Entering a new market
  • Responding to a crisis
  • Mergers and acquisitions

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Description

This quiz explores essential concepts in management, including planning, leading, organizing, and controlling. It assesses your understanding of strategies related to motivation, leadership styles, and organizational structure. Test your knowledge on how these elements impact business success.

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