Management Problems and Decisions
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Questions and Answers

What characterizes structured problems in management?

  • They involve goals that are clear and known. (correct)
  • They are typically nonrecurring in nature.
  • They require custom-made solutions.
  • Information about these problems is often ambiguous.

Which of the following is an example of a programmed decision?

  • Deciding on employee salary adjustments for the year.
  • Choosing a new market entry strategy.
  • Reordering inventory based on predefined thresholds. (correct)
  • Implementing new organizational policies.

What is a common characteristic of unstructured problems?

  • They typically follow a set policy or rule.
  • They are easily defined and understood.
  • They have complete information available.
  • They involve unexpected or novel situations. (correct)

Which leadership question addresses employee motivation directly?

<p>How can I motivate employees showing low morale? (C)</p> Signup and view all the answers

What defines a nonprogrammed decision?

<p>It is unique and requires a customized response. (A)</p> Signup and view all the answers

In organizing, what question might a manager consider to improve structure?

<p>When should the organization change its structure? (A)</p> Signup and view all the answers

Which factors are most significant when determining performance deviation?

<p>The significance of the deviation in relation to goals. (A)</p> Signup and view all the answers

What is a major component of controlling activities in management?

<p>Identifying which activities require oversight. (C)</p> Signup and view all the answers

When should conflict be stimulated within teams?

<p>When there is a lack of varying viewpoints. (A)</p> Signup and view all the answers

Which statement best describes types of policies related to programmed decisions?

<p>Policies offer a general guideline for structured problems. (C)</p> Signup and view all the answers

Flashcards

Programmed Decision

A decision that is repetitive and can be handled by a standard approach, using existing procedures, rules, or policies.

Structured Problem

A problem with well-defined goals, clear information, and a history of similar situations, making a solution relatively straightforward.

Unstructured Problem

A problem that is new or unfamiliar, with unclear information and no set solutions.

Nonprogrammed Decision

A decision that is unique, non-recurring, and requires a custom-made solution.

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Procedure

A series of steps that a manager follows to respond to a structured problem by applying a policy.

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Rule

An explicit statement that limits the actions of a manager or employee.

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Policy

A general guideline for making decisions about a structured problem.

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Planning

The process of determining an organization's long-term goals and strategies to achieve them.

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Leading

The process of influencing others to work towards organizational goals.

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Organizing

The process of arranging resources and activities to achieve organizational goals.

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Study Notes

Management Problems and Decisions

  • Planning focuses on setting long-term organizational objectives, strategizing to achieve them, defining short-term objectives, and determining appropriate difficulty levels for individual goals.

  • Leading involves motivating employees, choosing the most effective leadership style, assessing the impact of change on productivity, and knowing when to stimulate conflict.

  • Organizing requires determining appropriate span of control, deciding on centralization levels, designing effective job structures, and knowing when a change in organizational structure is warranted.

  • Controlling entails identifying activities needing control, determining control methods, recognizing significant performance deviations, and selecting an appropriate management information system.

Types of Problems and Decisions

Structured Problems

  • Characterized by clear, easily defined goals; prior occurrences; and readily accessible information.

  • Programmed Decisions are repetitive decisions, handled through routine approaches.

  • Types of Programmed Decisions:

    • Rules provide explicit limitations on actions.
    • Policies offer general guidelines for decisions.
    • Procedures detail step-by-step responses to specific issues.
  • Examples of structured problems include inventory management, scheduling, routine maintenance, and payroll processing.

Unstructured Problems

  • Unstructured problems are novel or unusual, with ambiguous or incomplete information.

  • They require custom solutions.

  • Nonprogrammed Decisions address unique, nonrecurring situations demanding tailored responses.

  • Examples of unstructured problems include entering new markets, handling crises, and mergers or acquisitions.

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Description

This quiz explores key concepts in management, focusing on planning, leading, organizing, and controlling. It covers structured problems and decisions within an organizational context, providing a comprehensive overview of managerial functions and decision-making processes. Test your knowledge on effective management strategies and problem-solving techniques.

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