Management Principles and Processes

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Questions and Answers

Which of the following is NOT one of the primary functions of management?

  • Controlling
  • Marketing (correct)
  • Organising
  • Planning

Effectiveness in management focuses on minimizing costs, while efficiency focuses on achieving goals.

False (B)

Define 'management' in one sentence.

Management is a process of getting things done with the aim of achieving goals effectively and efficiently.

A cost-benefit analysis is involved in ______, examining the relationship between inputs and outputs.

<p>efficiency</p> Signup and view all the answers

Match the following management functions with their descriptions:

<p>Planning = Setting organizational goals and strategies Organising = Arranging resources and activities to achieve goals Directing = Leading and motivating employees Controlling = Monitoring performance and taking corrective action</p> Signup and view all the answers

Which characteristic of management highlights its ability to adapt to changing circumstances?

<p>Dynamic (B)</p> Signup and view all the answers

Management is only relevant for large, multinational corporations.

<p>False (B)</p> Signup and view all the answers

Explain the importance of having clearly stated goals in an organization?

<p>Clearly stated goals provide a focus for all activities and unite the efforts of different individuals, making goal achievement easier.</p> Signup and view all the answers

Which of the following is NOT considered a primary economic objective of an organization?

<p>Philanthropy (D)</p> Signup and view all the answers

Management is a static function that remains constant regardless of changes in the external environment.

<p>False (B)</p> Signup and view all the answers

What is one way a business's growth can be measured?

<p>Increase in sales volume</p> Signup and view all the answers

An organization must interact with its __________ environment, which includes social, economic, and political factors.

<p>external</p> Signup and view all the answers

Match the following organizational objectives with their descriptions:

<p>Survival = Earning enough revenue to cover costs Profit = Providing a vital incentive for continued successful operation Growth = Increase in sales volume or number of employees Social = Using environmentally friendly production methods</p> Signup and view all the answers

What makes management an intangible force?

<p>It cannot be physically seen but its effects are felt through the organization's functions. (C)</p> Signup and view all the answers

According to the content, social objectives of a business only involve making profit.

<p>False (B)</p> Signup and view all the answers

According to the content, provide an example of a company that has adapted to a specific market.

<p>McDonalds</p> Signup and view all the answers

Which of the following is a personnel objective of management?

<p>Reconciling personal goals with organizational objectives (A)</p> Signup and view all the answers

Management's only goal is to achieve organizational objectives, even if it means neglecting the personal goals of employees.

<p>False (B)</p> Signup and view all the answers

Name two ways management increases efficiency within an organization.

<p>Better planning and directing activities</p> Signup and view all the answers

Management creates a ______ organization by helping people adapt to changes in the environment.

<p>dynamic</p> Signup and view all the answers

Match the following roles of management with their descriptions:

<p>Achieving Group Goals = Giving common direction to individual effort Increasing Efficiency = Reducing costs and increasing productivity Creating a Dynamic Organization = Helping people adapt to changes Achieving Personal Objectives = Motivating team members to achieve personal goals</p> Signup and view all the answers

How does management contribute to the development of society?

<p>By providing good quality products and services and creating employment opportunities (C)</p> Signup and view all the answers

Management as an art relies solely on theoretical knowledge and not on practical experience.

<p>False (B)</p> Signup and view all the answers

Give an example of an area of management in which a manager has to specialise.

<p>finance</p> Signup and view all the answers

Why is management considered an inexact science?

<p>It deals with human beings and behavior, making outcomes difficult to predict. (C)</p> Signup and view all the answers

The principles of management are as exact as the principles of science, therefore their application and use is universal.

<p>False (B)</p> Signup and view all the answers

Name two disciplines that management draws upon, other than business administration itself.

<p>Economics, Sociology, or Psychology, or Mathematics</p> Signup and view all the answers

A manager applies acquired knowledge in a __________ and skillful manner, adjusting to the realities of the situation.

<p>personalised</p> Signup and view all the answers

Match the following management contributors with their area of contribution:

<p>F.W. Taylor = Scientific Management Principles Henri Fayol = Functional Management Principles</p> Signup and view all the answers

What does a good manager combine to effectively address situations or problems?

<p>Practice, creativity, imagination, and innovation (C)</p> Signup and view all the answers

Management principles are static and do not evolve over time.

<p>False (B)</p> Signup and view all the answers

Management has a systematised body of __________. It has its own theory and principles that have developed over a period of time.

<p>knowledge</p> Signup and view all the answers

What does coordination ensure in an organization?

<p>Orderly arrangement of individual and group efforts (B)</p> Signup and view all the answers

Coordination is only important during the controlling stage of management.

<p>False (B)</p> Signup and view all the answers

What is the role of top management in the coordination process?

<p>Top management plans for the entire organization, which sets the stage for subsequent coordination efforts.</p> Signup and view all the answers

Coordination is the force that ______ all the other functions of management.

<p>binds</p> Signup and view all the answers

Match the following stages with their role in the coordination process:

<p>Planning = Establishes the initial framework for coordination Directing = Ensures plans are executed according to design Controlling = Addresses discrepancies between planned and actual activities Staffing = Organizing employees activities</p> Signup and view all the answers

Which of the following best describes the essence of coordination?

<p>Achieving harmony among individual efforts towards group goals (D)</p> Signup and view all the answers

Coordination is an explicit function, separate from other management activities.

<p>False (B)</p> Signup and view all the answers

What is the main goal of synchronizing different actions through coordination?

<p>Ensuring planned objectives are achieved with minimum conflict (C)</p> Signup and view all the answers

What can result from cooperation without coordination?

<p>Wasted effort (C)</p> Signup and view all the answers

What can result from coordination without cooperation?

<p>Dissatisfaction among employees (A)</p> Signup and view all the answers

Coordination is important because it only integrates the efforts of departments.

<p>False (B)</p> Signup and view all the answers

According to the content, what two types of goals must managers harmonize?

<p>Individual and organizational goals</p> Signup and view all the answers

As organizations grow in size, it may become difficult to integrate the efforts and activities of its ________.

<p>employees</p> Signup and view all the answers

Why might a finance department disapprove of a marketing department offering discounts?

<p>It means loss of revenue. (B)</p> Signup and view all the answers

Departments in an organization are completely independent and do not rely on each other for information.

<p>False (B)</p> Signup and view all the answers

Match the following departments with their likely objectives:

<p>Marketing = Increase sales Finance = Control costs Human Resources = Manage employee relations Production = Maximize output</p> Signup and view all the answers

Flashcards

Management as a process

Management is a systematic way of getting things done to achieve goals effectively and efficiently.

5 functions of management

Planning, organizing, staffing, directing, and controlling are the primary functions of management.

Effectiveness

Effectiveness refers to doing the right tasks to achieve desired outcomes.

Efficiency

Efficiency means doing tasks correctly with minimum resource use and cost.

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Characteristics of management

Management is goal-oriented, pervasive, multidimensional, continuous, dynamic, a group activity, and an intangible force.

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Objectives of management

Management aims for organizational survival, profit, growth; as well as social and personal objectives.

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Importance of management

Management helps achieve group goals, increases efficiency, creates a dynamic organization, fulfills personal objectives, and promotes societal development.

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Nature of management

Management is considered an art, science, and profession, integrating skills and knowledge for effectiveness.

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Dynamic Management

Management that adapts to changing environments and needs.

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Intangible Force

A force of management that is felt but not seen.

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Organizational Objectives

Goals set by management to benefit all stakeholders.

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Economic Objectives

Goals focused on survival, profit, and growth of a business.

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Survival

Earning enough revenue to cover costs.

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Profit

Earnings beyond costs, providing incentive for operations.

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Growth

Long-term increase in sales, employees, or investments.

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Social Objectives

Obligations of organizations to benefit society.

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Personnel Objectives

Goals that fulfill diverse needs of individuals in an organization.

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Management's Role in Goals

Management aligns individual efforts towards achieving group goals.

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Efficiency in Management

Management aims to reduce costs and improve productivity.

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Dynamic Organization

Management helps organizations adapt to constant changes in the environment.

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Achieving Personal Objectives

Management motivates individuals to reach personal goals while supporting organizational aims.

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Development of Society

Management contributes to societal progress through improved services and jobs.

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Art of Management

Management is both an art and a science, relying on theoretical knowledge and experience.

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Theoretical Knowledge in Management

Knowledge gained from study and experience that supports management practice.

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Scientific Management

A theory that uses scientific methods for management improvements, pioneered by F.W. Taylor.

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Management Principles

Universal guidelines developed through experimentation and observation to help in management practices.

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Creative Application in Management

Applying management principles creatively and uniquely to specific situations.

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Inexact Science

Management is considered an inexact science due to unpredictable human behavior.

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Personalized Application

The customized use of management knowledge considering the realities of a situation.

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Management Vocabulary

A special set of terms and concepts used for effective communication among managers.

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Creativity in Management

The role of creativity and innovation in solving management issues and improving practices.

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Principles Evolution

Management principles evolve through repeated experimentation across different organizations.

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Coordination

The process by which a manager synchronizes activities of different departments.

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Role of Coordination

Coordination ensures unity of action among individuals to achieve common objectives.

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Characteristics of Coordination

Coordination integrates group efforts into purposeful work activity, giving a common focus.

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Importance of Timing in Coordination

Coordination involves the right timing, quality, and sequence of actions to reach objectives.

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Coordination as a Managerial Force

Coordination binds all functions of management together for effective operation.

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Control in Coordination

Controlling addresses discrepancies between actual and planned activities during coordination.

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Managing Individual Efforts

Each managerial function contributes to achieving coordinated group goals.

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Initiation of Coordination

The process of coordination begins at the planning stage in an organization.

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Importance of Coordination

Coordination integrates the efforts of individuals, departments, and specialists to achieve common goals.

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Harmonizing Goals

It involves aligning the individual goals of employees with the goals of the organization for better efficiency.

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Growth in Size

As organizations grow, integrating efforts and activities of a larger workforce becomes challenging.

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Functional Differentiation

Different departments in an organization have unique objectives and styles, leading to potential conflicts.

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Interdependence of Departments

Departments rely on each other for information and support to achieve overall organizational goals.

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Coordination vs Cooperation

Cooperation without coordination can waste effort; coordination without cooperation can lead to employee dissatisfaction.

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Common Organizational Goals

Focus on synchronizing the activities of all departments towards the overall goals of the organization.

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Conflict in Departments

Conflicts may arise when departments work in isolation, focusing only on their individual objectives.

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Study Notes

Management as a Process

  • Management is a process of getting things done with the aim of achieving goals effectively and efficiently
  • The process includes planning, organizing, staffing, directing, and controlling

Characteristics of Management

  • Goal-oriented process
  • Pervasive
  • Multidimensional
  • Continuous
  • Dynamic
  • Group activity
  • Intangible force

Objectives of Management

  • Organizational: survival, profit, and growth
  • Social: contributing to society
  • Personal: development for employees

Importance of Management

  • Achieving group goals
  • Increasing efficiency
  • Creating a dynamic organization
  • Achieving personal objectives
  • Development of society

Nature of Management

  • Art
  • Science
  • Profession

Levels of Management

  • Top
  • Middle
  • Lower/Supervisory

Coordination

  • As a binding force
  • Essence of management
  • Characteristics and importance (binding all parts together)

Efficiency and Effectiveness

  • Effectiveness is doing the right thing; completing tasks and achieving goals (end result)
  • Efficiency is doing the task correctly with minimum cost

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