Podcast
Questions and Answers
Which of the following is NOT a core function of management that is influenced by planning?
Which of the following is NOT a core function of management that is influenced by planning?
A well-defined plan guarantees successful outcomes.
A well-defined plan guarantees successful outcomes.
False (B)
What is the primary outcome of the planning process?
What is the primary outcome of the planning process?
Strategy
Planning helps managers to ______ resources effectively to achieve organizational goals.
Planning helps managers to ______ resources effectively to achieve organizational goals.
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Match the following management functions with their descriptions:
Match the following management functions with their descriptions:
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Which of the following is a key element of the goal setting process?
Which of the following is a key element of the goal setting process?
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The classical approach to organizational structure emphasizes flexibility and adaptability over strict hierarchy.
The classical approach to organizational structure emphasizes flexibility and adaptability over strict hierarchy.
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What is departmentalization, and what are some common methods used?
What is departmentalization, and what are some common methods used?
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Which of the following is NOT a common departmentalization structure?
Which of the following is NOT a common departmentalization structure?
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In a customer structure, the organization groups its activities based on the types of products it offers.
In a customer structure, the organization groups its activities based on the types of products it offers.
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What are two emerging structures of organization discussed in the session?
What are two emerging structures of organization discussed in the session?
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The ______ structure is popular in multi-business enterprises, grouping activities along business and product lines.
The ______ structure is popular in multi-business enterprises, grouping activities along business and product lines.
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Match the departmentalization structure with its corresponding description:
Match the departmentalization structure with its corresponding description:
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Which level of management is typically involved in strategic planning?
Which level of management is typically involved in strategic planning?
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Organizational structure plays a crucial role in ensuring that plans are successfully executed.
Organizational structure plays a crucial role in ensuring that plans are successfully executed.
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The relationship between planning and strategy is that planning ______ strategy, and strategy encompasses ______ organizational goals and plans are to be executed.
The relationship between planning and strategy is that planning ______ strategy, and strategy encompasses ______ organizational goals and plans are to be executed.
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What is the process by which managers determine whether to attempt a task, work out the most effective way of reaching desired objectives, and prepare to overcome unexpected difficulties with adequate resources?
What is the process by which managers determine whether to attempt a task, work out the most effective way of reaching desired objectives, and prepare to overcome unexpected difficulties with adequate resources?
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What are the two broad types of goals companies develop?
What are the two broad types of goals companies develop?
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A strategic plan typically covers a longer time frame than a tactical plan.
A strategic plan typically covers a longer time frame than a tactical plan.
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The acronym SMART stands for Specific, Measurable, Achievable, ______, and Timely.
The acronym SMART stands for Specific, Measurable, Achievable, ______, and Timely.
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Match the types of plans with their corresponding time frames:
Match the types of plans with their corresponding time frames:
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Which of the following is NOT a step in the planning process?
Which of the following is NOT a step in the planning process?
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What is the purpose of environmental scanning in the planning process?
What is the purpose of environmental scanning in the planning process?
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Budgets are an example of descriptive plans that are expressed in financial terms.
Budgets are an example of descriptive plans that are expressed in financial terms.
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Plans that are used repeatedly as the need arises are called ______ plans.
Plans that are used repeatedly as the need arises are called ______ plans.
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Who is typically responsible for developing operational plans?
Who is typically responsible for developing operational plans?
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What is the primary purpose of goal setting?
What is the primary purpose of goal setting?
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If goals are not being met, management should abandon the planning process and move on to other initiatives.
If goals are not being met, management should abandon the planning process and move on to other initiatives.
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The process of evaluating alternative options and developing strategies to achieve goals is known as ______.
The process of evaluating alternative options and developing strategies to achieve goals is known as ______.
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Which of the following is a benefit of effective planning?
Which of the following is a benefit of effective planning?
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What is the final step in the planning process?
What is the final step in the planning process?
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Tactical plans are typically developed by top management.
Tactical plans are typically developed by top management.
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Which of the following is NOT a method of departmentalization?
Which of the following is NOT a method of departmentalization?
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The mechanistic system of management practice is characterized by a high degree of specialization and standardization.
The mechanistic system of management practice is characterized by a high degree of specialization and standardization.
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What are the two divergent systems of management practice and structure identified by Burns and Stalker?
What are the two divergent systems of management practice and structure identified by Burns and Stalker?
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In a ______ structure, services are outsourced to separate companies that are connected electronically to a central office.
In a ______ structure, services are outsourced to separate companies that are connected electronically to a central office.
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Which of the following is a characteristic of an organic system?
Which of the following is a characteristic of an organic system?
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The matrix structure combines aspects of multiple departmentalization methods.
The matrix structure combines aspects of multiple departmentalization methods.
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What is the primary focus of the contingency theory of organization?
What is the primary focus of the contingency theory of organization?
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The ______ theory posits that there is no one optimum state for organizational issues.
The ______ theory posits that there is no one optimum state for organizational issues.
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Which of the following organizational structures is most likely to be effective in a rapidly changing environment?
Which of the following organizational structures is most likely to be effective in a rapidly changing environment?
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The virtual network structure is characterized by a centralized hierarchy and a high degree of internal control.
The virtual network structure is characterized by a centralized hierarchy and a high degree of internal control.
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Explain the concept of departmentalization.
Explain the concept of departmentalization.
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The ______ structure is characterized by shared power and resources allocated based on the best fit for the department or unit.
The ______ structure is characterized by shared power and resources allocated based on the best fit for the department or unit.
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Match the following departmentalization methods with their primary focus:
Match the following departmentalization methods with their primary focus:
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Which of the following is NOT a classical theory of organization?
Which of the following is NOT a classical theory of organization?
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According to Contingency Theory, there is a single best approach to successful management.
According to Contingency Theory, there is a single best approach to successful management.
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What is the main characteristic of Weber's ideal bureaucracy?
What is the main characteristic of Weber's ideal bureaucracy?
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Henri Fayol classified the essential elements of management as planning, organizing, ______, coordination, and control.
Henri Fayol classified the essential elements of management as planning, organizing, ______, coordination, and control.
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Match the following classical theorists with their main contributions:
Match the following classical theorists with their main contributions:
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According to Rensis Likert, supportive relationships and employee participation are crucial for effective organizations.
According to Rensis Likert, supportive relationships and employee participation are crucial for effective organizations.
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What is the primary focus of Contingency Theory?
What is the primary focus of Contingency Theory?
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The two main contingency variables discussed in the session are ______ and ______.
The two main contingency variables discussed in the session are ______ and ______.
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Which of the following is NOT a dimension of organization structure?
Which of the following is NOT a dimension of organization structure?
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Strategic plans are the shortest term in nature.
Strategic plans are the shortest term in nature.
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What is the purpose of an organization chart?
What is the purpose of an organization chart?
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The ______ is a system of task, reporting, and authority relationships within which the work of the organization is done.
The ______ is a system of task, reporting, and authority relationships within which the work of the organization is done.
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Match the following organizational structure concepts with their definitions:
Match the following organizational structure concepts with their definitions:
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Which of the following is NOT an example of departmentalization?
Which of the following is NOT an example of departmentalization?
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A wide span of control suggests that a manager supervises a larger number of employees.
A wide span of control suggests that a manager supervises a larger number of employees.
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What is the difference between responsibility and authority within an organization?
What is the difference between responsibility and authority within an organization?
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The principle of unity of command states that an employee should report to multiple supervisors.
The principle of unity of command states that an employee should report to multiple supervisors.
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The ______ refers to the hierarchical arrangement of authority and responsibility, flowing in a clear vertical line.
The ______ refers to the hierarchical arrangement of authority and responsibility, flowing in a clear vertical line.
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Which of the following is NOT a key aspect of operational aspects of organizational structure?
Which of the following is NOT a key aspect of operational aspects of organizational structure?
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A highly centralized organization allows lower-level employees to make significant decisions.
A highly centralized organization allows lower-level employees to make significant decisions.
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What are the key components of a SMART goal?
What are the key components of a SMART goal?
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The process of dividing work into specialized units is known as ______.
The process of dividing work into specialized units is known as ______.
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Match the following levels of planning with their timeframes:
Match the following levels of planning with their timeframes:
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Which of the following best describes the purpose of organization structure?
Which of the following best describes the purpose of organization structure?
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The three levels of planning (strategic, tactical, and operational) should be effectively integrated for successful implementation.
The three levels of planning (strategic, tactical, and operational) should be effectively integrated for successful implementation.
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Explain the concept of 'unity of command' in organizational structure.
Explain the concept of 'unity of command' in organizational structure.
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The organizational structure should be designed to support and implement the ______ of the organization.
The organizational structure should be designed to support and implement the ______ of the organization.
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Which of the following best represents the relationship between strategy and structure?
Which of the following best represents the relationship between strategy and structure?
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Which of the following is a common departmentalization structure used in organizations?
Which of the following is a common departmentalization structure used in organizations?
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A functional structure is suitable for organizations that operate in diverse geographic markets.
A functional structure is suitable for organizations that operate in diverse geographic markets.
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What is the key difference between a functional and a product structure?
What is the key difference between a functional and a product structure?
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The ______ structure is often used by companies that have a wide range of products or services.
The ______ structure is often used by companies that have a wide range of products or services.
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Match the following departmentalization structures with their corresponding descriptions:
Match the following departmentalization structures with their corresponding descriptions:
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Which of the following is an example of a mixed departmentalization scheme?
Which of the following is an example of a mixed departmentalization scheme?
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The virtual network structure is a traditional organizational design that has been in use for decades.
The virtual network structure is a traditional organizational design that has been in use for decades.
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The principle of ______ work groups, as proposed by Rensis Likert, suggests that groups should be linked for effective coordination and communication.
The principle of ______ work groups, as proposed by Rensis Likert, suggests that groups should be linked for effective coordination and communication.
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Which of the following is a universal approach to organizational design?
Which of the following is a universal approach to organizational design?
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Which of the following is NOT a common contingency variable affecting organizational structure?
Which of the following is NOT a common contingency variable affecting organizational structure?
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The principle of ______ of ______ suggests that each employee should report to only one manager, while ______ of ______ ensures consistent direction and goals across the organization.
The principle of ______ of ______ suggests that each employee should report to only one manager, while ______ of ______ ensures consistent direction and goals across the organization.
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What is the ideal bureaucracy characterized by according to Max Weber?
What is the ideal bureaucracy characterized by according to Max Weber?
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Contingency theory asserts that there is one best approach to all organizational structures.
Contingency theory asserts that there is one best approach to all organizational structures.
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What are the three classical theories of organization?
What are the three classical theories of organization?
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Fayol classified the essential elements of management as planning, organizing, command, ______, and control.
Fayol classified the essential elements of management as planning, organizing, command, ______, and control.
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Match the following theorists with their contributions to organizational design:
Match the following theorists with their contributions to organizational design:
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Which principle is NOT part of Fayol's 14 principles of organizing?
Which principle is NOT part of Fayol's 14 principles of organizing?
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According to Rensis Likert, supportive relationships and employee participation are essential for effective organization.
According to Rensis Likert, supportive relationships and employee participation are essential for effective organization.
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What are the key factors that influence organizational structure in contingency theory?
What are the key factors that influence organizational structure in contingency theory?
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A ______ structure is known for having a high degree of specialization and is often bureaucratic in nature.
A ______ structure is known for having a high degree of specialization and is often bureaucratic in nature.
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Match the classical organization theory with its main idea:
Match the classical organization theory with its main idea:
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Which of the following best describes Fayol's principle of unity of direction?
Which of the following best describes Fayol's principle of unity of direction?
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Fayol's principles provide a rigid structure with no room for flexibility.
Fayol's principles provide a rigid structure with no room for flexibility.
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Describe the significance of overlapping work groups according to Rensis Likert.
Describe the significance of overlapping work groups according to Rensis Likert.
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Contingency theory emphasizes that the most effective approach to management depends on the specific ______ involved.
Contingency theory emphasizes that the most effective approach to management depends on the specific ______ involved.
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Flashcards
Planning
Planning
Choosing goals and actions to achieve desired outcomes.
Importance of Planning
Importance of Planning
Planning affects all management functions: organizing, leading, controlling.
Outcome of Planning
Outcome of Planning
A strategy consisting of decisions about goals and actions.
SMART Goals
SMART Goals
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Goal Setting Process
Goal Setting Process
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Departmentalization
Departmentalization
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Classical Approach to Structure
Classical Approach to Structure
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Contingency Approach to Structure
Contingency Approach to Structure
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Functional Structure
Functional Structure
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Product Structure
Product Structure
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Process Structure
Process Structure
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Customer Structure
Customer Structure
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Geographic Structure
Geographic Structure
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Matrix Structure
Matrix Structure
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Virtual Network Structure
Virtual Network Structure
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Levels of Planning
Levels of Planning
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Strategic Plans
Strategic Plans
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Tactical Plans
Tactical Plans
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Operational Plans
Operational Plans
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Organization Structure
Organization Structure
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Configuration of Organization
Configuration of Organization
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Span of Control
Span of Control
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Administrative Hierarchy
Administrative Hierarchy
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Centralization
Centralization
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Formalization
Formalization
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Chain of Command
Chain of Command
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Unity of Command
Unity of Command
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Responsibility vs Authority
Responsibility vs Authority
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Implementation of Strategy
Implementation of Strategy
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Classical Organizational Theory
Classical Organizational Theory
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Bureaucracy
Bureaucracy
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Fayol's Management Functions
Fayol's Management Functions
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14 Principles of Fayol
14 Principles of Fayol
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Human Organization
Human Organization
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Linking Pins
Linking Pins
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Contingency Theories
Contingency Theories
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No One Best Approach
No One Best Approach
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Technology and Environment
Technology and Environment
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Size of Organization
Size of Organization
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History of Organization
History of Organization
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Management Objectives
Management Objectives
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Authority and Responsibility
Authority and Responsibility
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What is Planning?
What is Planning?
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Key Steps in Planning
Key Steps in Planning
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What are Goals?
What are Goals?
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Environmental Scanning
Environmental Scanning
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Objectives
Objectives
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Resource Evaluation
Resource Evaluation
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Decision Making in Planning
Decision Making in Planning
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Review of Plans
Review of Plans
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Descriptive Plans
Descriptive Plans
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Standing Plans
Standing Plans
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Mechanistic System
Mechanistic System
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Organic System
Organic System
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Contingency Theory
Contingency Theory
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Weber's Ideal Bureaucracy
Weber's Ideal Bureaucracy
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Emerging Structures
Emerging Structures
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Departmentalization Methods
Departmentalization Methods
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Power Sharing
Power Sharing
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Strategic Advantage
Strategic Advantage
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Environmental Change
Environmental Change
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Technical Change
Technical Change
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Study Notes
Planning Function
- Planning involves deciding on organizational goals and actions to achieve them (Robbins & Coulter, 2012).
- A good plan leads to desired results; a poor plan yields poor results.
- Planning impacts all other management functions (organizing, leading, controlling).
- The outcome of planning is a strategy, encompassing goals, actions, and resource allocation.
- Effective planning is crucial for goal achievement.
Learning Objectives
- Understand planning's importance, elements, and levels.
- Learn the goal setting process.
- Identify steps in planning and goal setting.
- Define and apply SMART goals.
- Understand organizational structure's core dimensions.
- Explain and differentiate departmentalization approaches.
- Comprehend classical and contingency organizational design approaches.
Elements and Levels of Planning
- Planning involves preparing for the future.
- Managers plan at various levels (strategic, tactical, operational) for different purposes.
- Planning is a process with steps: environmental scanning, forecasting, objective setting, alternative analysis, decision making, plan implementation, and review.
- Goals are desired outcomes for individuals, groups, and organizations.
- Plans detail how to achieve goals.
- SMART goals (Specific, Measurable, Achievable, Realistic, Time-bound) are essential.
- Financial and strategic goals are two broad categories.
Types and Levels of Plans
- Descriptive plans state what and how to achieve a goal—often expressed in budgets or charts.
- Plans differ in their time span:
- Strategic plans (long-term, 5-10 years) are for top management.
- Tactical plans (short-term, up to 3 years) are for middle management.
- Operational plans (very short-term, day-to-day) are for first-line managers.
- Plans can be used once or repeatedly (programmes/standing plans).
- Three levels of planning: strategic, tactical, operational, with strategic plans being long-term and operational ones short-term.
Core Dimensions of Organization Structure
- Organization structure defines task, reporting, and authority relationships.
- It depicts how an organization functions and its parts interrelate (e.g., organizational charts).
- Organization structure analysis includes: configuration (size, shape), operational aspects (separation of tasks, rules, decision-making), and responsibility/authority.
- Division of labor and coordination are key aspects of organizational structure.
- Coordination mechanisms include:
- Departmentalization: Dividing work into departments.
- Span of control: Number of employees reporting to a manager.
- Administrative Hierarchy: System of reporting from lowest to highest levels.
- Operational aspects (not visible in charts) include centralization (decision-making) and formalization (rules/procedures).
- Responsibility is an obligation, authority is legitimized power. They both originate from organizational ownership.
Chain of Command and Unity of Command
- Chain of command: Clear, unbroken vertical line of authority from top to bottom.
- Unity of command: Each subordinate receives directions from one superior only (exceptions exist).
Classical and Contingency Approaches
- Classical Theories:
- Weber's Ideal Bureaucracy: Hierarchical authority, rules/procedures for optimal effectiveness (in large organizations).
- Fayol's Management Functions and Principles: Planning, organizing, command, coordination and control. Included 14 principles for organizing, e.g., unity of command, unity of direction.
- Likert's Human Organization: Supportive relationships, employee participation, overlapping work groups.
- Contingency Theories: Management decisions are situational; each situation is unique; there's no one best approach.
- Contingency Variables: Technology, environment, size, history, strategy, purpose, power, top management preferences influence structure and success.
- Mechanistic vs. Organic Systems: Different management structures for different situations, proposed by Burns and Stalker.
Departmentalization and Emerging Structures
- Departmentalization divides tasks, allocating them to work groups (functional, process, product, customer, geographic).
- New Approaches:
- Virtual Network/Modular Structure: Central hub with outsourced specialists.
- Mixed Departmentalization: Combinations of different structures in operating divisions (e.g., product-based divisions with functional departments within).
Summary of Unit 3
- Planning is important and impacts all other functions. Managers plan at different levels (strategic, tactical, operational).
- Organization structure is crucial for successful plan execution.
- Classical and contingency theories guide organizational design.
- Successful managers adapt structures to their organization and environmental contexts.
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Description
Explore the essential functions of planning within management as outlined by Robbins & Coulter. This quiz will guide you through the importance of strategic, tactical, and operational planning, goal setting processes, and various departmentalization approaches. Test your understanding of elements and levels of planning critical for organizational success.