Management Planning and Decision-Making
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Questions and Answers

What is the primary purpose of decision making in the planning process?

  • To set an organization's long-term goals
  • To select a course of action from a set of alternatives (correct)
  • To allocate resources more effectively
  • To predict future market trends

    • Which management function comes after setting goals and developing a workable plan?

  • Implementing strategies
  • Monitoring progress
  • Evaluating outcomes
  • Organizing resources (correct)

    • How do planning and decision-making help managers in their roles?

  • By serving as guides for future activities (correct)
  • By increasing the complexity of tasks
  • By creating new job roles to enhance productivity
  • By limiting the number of resources used

    • What is one of the key outcomes of effective planning within an organization?

    <p>Increased clarity on resource allocation</p> Signup and view all the answers

    Which aspect is NOT a part of the organizing phase after planning?

    <p>Setting performance metrics for employees</p> Signup and view all the answers

    What is one of the primary responsibilities of a top manager?

    <p>Creating the organization’s goals</p> Signup and view all the answers

    Which of the following titles is typically associated with top managers?

    <p>Chief Executive Officer (CEO)</p> Signup and view all the answers

    How can managers be differentiated within an organization?

    <p>By their level and area of management</p> Signup and view all the answers

    What impact do good managers have on organizations?

    <p>They can propel organizations into unprecedented realms of success</p> Signup and view all the answers

    Which of the following is NOT a role of top managers?

    <p>Supervising entry-level employees</p> Signup and view all the answers

    What is a typical trait of the job of a top manager?

    <p>It is likely to be complex and varied</p> Signup and view all the answers

    Which action is NOT typically associated with the responsibilities of top managers?

    <p>Creating adult training programs</p> Signup and view all the answers

    What is a common misconception about poor managers?

    <p>They only affect large organizations</p> Signup and view all the answers

    Which of the following best describes the primary responsibility of a manager?

    <p>To carry out the management process</p> Signup and view all the answers

    What does it mean for an organization to be efficient?

    <p>Using resources wisely and cost-effectively</p> Signup and view all the answers

    What challenge do today's managers frequently encounter?

    <p>Increased complexities from globalization</p> Signup and view all the answers

    Why is the job of a manager described as unpredictable?

    <p>They deal with minor or major crises and changes</p> Signup and view all the answers

    What is implied by effective management?

    <p>Making right decisions and implementing them successfully</p> Signup and view all the answers

    Which of the following resources are managers responsible for directing?

    <p>Human, financial, physical, and information resources</p> Signup and view all the answers

    What type of pressure do today's managers face that complicates their job?

    <p>Shareholder pressure</p> Signup and view all the answers

    What characteristic defines successful organizations?

    <p>They are both efficient and effective</p> Signup and view all the answers

    What is a characteristic of effective managers regarding decision making?

    <p>They recognize and correct mistakes quickly.</p> Signup and view all the answers

    What is a primary function of time management skills for managers?

    <p>To prioritize work and delegate appropriately.</p> Signup and view all the answers

    Which statement best describes the nature of management?

    <p>Management is a blend of both science and art.</p> Signup and view all the answers

    What can happen if a manager does not effectively utilize their time management skills?

    <p>They may overlook high-priority work.</p> Signup and view all the answers

    What step did Netflix managers take after making a poor decision?

    <p>They reversed their decision quickly.</p> Signup and view all the answers

    What is one common challenge that managers face that can impact their effectiveness?

    <p>Being bogged down with low-priority tasks.</p> Signup and view all the answers

    Which of the following options reflects the misconception regarding decision-making in management?

    <p>All decisions made by managers are beneficial.</p> Signup and view all the answers

    Effective time management skills specifically help managers to manage which of the following?

    <p>Their daily tasks and responsibilities.</p> Signup and view all the answers

    What can result from poor time management skills?

    <p>Falling behind on work</p> Signup and view all the answers

    What approach do managers often rely on when making decisions?

    <p>Intuition and experience</p> Signup and view all the answers

    What lesson did Starbucks learn from its initial market research in New York City?

    <p>Market preferences can differ significantly across locations.</p> Signup and view all the answers

    What skill is essential for managers when deciding among multiple attractive options?

    <p>Interpersonal skills</p> Signup and view all the answers

    How does Starbucks adjust its strategy based on market insights?

    <p>They implement changes after initial setup.</p> Signup and view all the answers

    Which of the following is NOT a reason managers blend intuition with data?

    <p>Data always presents a clear solution.</p> Signup and view all the answers

    What aspect of management do most managers today recognize as important?

    <p>Understanding history and theory</p> Signup and view all the answers

    Why do managers need a blend of intuition and factual data?

    <p>To navigate situations where data may not be sufficient.</p> Signup and view all the answers

    Which of the following is NOT a level of management?

    <p>Operational managers</p> Signup and view all the answers

    What role do first-line managers primarily serve in an organization?

    <p>Overseeing day-to-day operations</p> Signup and view all the answers

    Which level of management is responsible for setting long-term goals?

    <p>Top managers</p> Signup and view all the answers

    Middle managers often act as a link between which two groups?

    <p>First-line managers and top managers</p> Signup and view all the answers

    What is a common responsibility of top managers?

    <p>Establishing organizational objectives</p> Signup and view all the answers

    First-line managers typically work with which of the following?

    <p>Daily operations and staff supervision</p> Signup and view all the answers

    Which management level is primarily concerned with tactical planning?

    <p>Middle managers</p> Signup and view all the answers

    Which of the following best describes the hierarchy of management?

    <p>Middle managers coordinate between top and first-line managers</p> Signup and view all the answers

    What is a key function of middle managers?

    <p>Ensuring compliance with policies set by top managers</p> Signup and view all the answers

    Which type of manager would be most likely to have direct oversight of production employees?

    <p>First-line managers</p> Signup and view all the answers

    Which of these activities is NOT typically associated with top managers?

    <p>Operational supervision</p> Signup and view all the answers

    What distinguishes top managers from other management levels?

    <p>They set the vision and strategy of the organization.</p> Signup and view all the answers

    Which management level is most involved in routine supervisory tasks?

    <p>First-line managers</p> Signup and view all the answers

    Which statement about management levels is true?

    <p>First-line managers report directly to middle managers.</p> Signup and view all the answers

    Study Notes

    Learning Outcomes

    • Define management, describe manager types in organizations, identify and explain management functions, describe fundamental management skills, and evaluate management as a science and art.
    • Justify the importance of history and theory to managers and explain the evolution of management thought.
    • Identify and discuss contemporary management perspectives (systems and contingency) and recognize major management challenges and opportunities.

    Management in Action: Reed Hastings

    • Reed Hastings, Netflix CEO, experienced a $40 late fee at Blockbuster for a misplaced VHS tape.
    • This experience inspired him to develop a better business model.
    • Netflix launched in 1997, initially offering movie rentals by mail.
    • The company later adopted a subscription-based model with unlimited rentals and no due dates.
    • Netflix's success was partly due to its focus on convenience and a rejection of traditional late fees and due dates. This was a contrarian approach.
    • This model ultimately disrupted the video rental industry, weakening competitors like Blockbuster.
    • Netflix's market cap reached nearly $10 billion by 2013, demonstrating considerable success.
    • Netflix has continued to innovate by incorporating new media like streaming and original content.

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    Related Documents

    Understanding the Manager's Job PDF

    Description

    This quiz explores the crucial roles of planning and decision-making within management functions. Answer questions relating to the responsibilities of managers, the outcomes of effective planning, and the differentiation between management levels. Test your understanding of these fundamental concepts in organizational management.

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