Management Information Systems Chapter 1 Quiz
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Questions and Answers

What services does UPS offer through its Supply Chain Solutions division?

  • Software development, hardware maintenance, cybersecurity solutions, and cloud computing services
  • Logistics services, manufacturing solutions, marketing strategies, and human resource management
  • Customer support, sales training, digital advertising, and IT consulting
  • Supply chain design and management, freight forwarding, customs brokerage, mail services, multimodal transportation, and financial services (correct)
  • How does UPS's technology integration allow it to provide services cheaper and more efficiently?

  • By outsourcing critical operations to third-party vendors
  • By investing heavily in research and development for innovative products
  • By streamlining logistics operations and reducing transportation costs (correct)
  • By increasing marketing efforts and expanding into new markets
  • What would be the impact on UPS if its information systems were not available?

  • UPS could expand its operations to new territories
  • UPS might struggle to compete effectively without technology (correct)
  • UPS would invest in building its own systems and infrastructure
  • UPS would focus more on manual labor to compensate for the lack of technology
  • Why do subscribing companies opt for UPS's Supply Chain Solutions instead of building their own systems?

    <p>Due to cost savings and efficiency offered by UPS's standardized services</p> Signup and view all the answers

    How does UPS's Supply Chain Solutions division help in global competitiveness?

    <p>By offering standardized services at a fraction of the cost of building own systems</p> Signup and view all the answers

    What key activities are related to the problems solved by UPS's information systems?

    <p>Logistics and supply chain activities</p> Signup and view all the answers

    What would be a consequence for UPS if it failed to provide its array of supply chain services?

    <p>Increased competition from other logistics companies</p> Signup and view all the answers

    Why are UPS's information systems crucial for not only its operations but also for other companies?

    <p>They streamline logistics processes and enhance supply chain efficiency</p> Signup and view all the answers

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